Edureka — Edureka Refund of money

It is hereby to inform you about a prolonged issue I am facing for almost 3 months. I am simiran kaur ([protected]@gmail.com)I have opted for a course from EDUREKA and unfortunately I am really very disappointed with the instructors being provided. I am working with a MNC right now and I was working on a project hosted on AWS but then I was moved to an urgent project hosted on GCP due to which I had to swap the course which I already told Nikhil (Salesperson who was in contact with me from the beginning ).Now when i took the session from the instructor shubhu he was teaching about the basics and most of the time he isn't much aware of the topic itself so he rushes to the next ones. Most of the time he used to explain about serverless technologies . I am working with DAGRUNs, its executions, writing DAGs and composers, PUB/SUB etc. But he only reads from slides and doesn't have anything to explain. He wasn't even able to answer my queries within the class. I am not a newbie with AWS and GCP. I want an instructor who can actually dig in a bit to explain how things are working.

Lately I contacted the relationship manager and he suggested to go through the recording of one more instructor but I didn't find him much satisfactory as well.Do we have only 2 instructors per course and the ones who's videos are uploaded to youtube where they are. In this era when people are moving towards udemy and all . If some people actually reach out to edureka this is what we get in return . POOR SERVICE . I reached out to them chasing so many times but i am not getting any refund .I need help from you.