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Edureka — Revoking subscription of data analytics

I have enrolled in data analytics course.due my family issues I have to revoke that enrollment. I have told the company person to cancel my subscription with in one day. She didn't told me to raise ticket that way I didn't raise a ticket.. please consider my complaint..
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They are forcing me complete at least one course.This way company cheating people.please help to me resolve the issue.
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