Myself Pooja Gupta have enrolled for PMP certification on your online platform through EMI process on 19th April 2023. I would request you to please look into my issue below as due to certain reasons I want to discontinue the course and want refund. I would like to share my reason and pointers below for discontinuing the course;
1. While enrollment process it was informed to me over call that I can discontinue and no EMIs will be deducted from my account. Also the process felt very forceful as while doing I requested multiple times to your team members that I still need time n wanna have enough balance to continue the EMI and course and don't wanna do it now.
2. No guidance on platform was shared or informed by anyone after enrollment also no policy details were shared and was unaware about the same.
3. I haven't attended my first day on 22nd due to technical glitches informed by team and somehow could attend the 2nd session after multiple connects from my side.
4. I wanted to discontinue as I had multiple commitments at my home for which I tried to connect multiple times to explain my scenario but had no response for any of my query even support team do not call back even when they say they will.
5. I just want to discontinue this course for now as this multiple connects with no responses plus EMIs have given me mental pressure and am not in condition to continue am going through medication.
6. I haven't viewed any recordings or materials on portal and no further sessions are attended by me.
If the policy details would have been shared to me before I would have understood and have shared my decision asap. Was this information helpful? | 
Post your Comment