Submit a Complaint
Claimed

Ekart Logistics Complaints & Reviews

www.ekartlogistics.com
1
Updated: Sep 26, 2026
Complaints 5551
Resolved
230
Unresolved
5321
Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Ekart Logistics

Having problems with Ekart Logistics?

File a complaint and get it resolved by Ekart Logistics customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Handsets
Ekart Logistics

Ekart Logistics reviews & complaints page 101

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vishu1982
from Nahan, Himachal Pradesh
Nov 28, 2022
Report
Copy

Address: Aj Infrastructure Ltd., Nh-72, Nahan Road

Ekart has delivered order of the fake package while the order was (later informed by the source was Cancelled) delivered and given after payment.

The Payment was 849/- and after opening it there was scrap cotton inside.
the Booking was done by : https://truebuyworld.com/

There is verity of investigation i did and found that this happens within the e-cart manpower and Hase tingled with the package and delivery is done of fake label and information of order number, while the details will not match in the web details if e-cart check it.

i lost amount and got nothing accept trouble. no help at all in this.

Regards,

Santosh Vishwakarma
+91-[protected]
Ekart Logistics customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rahul91s
    from Chandausi, Uttar Pradesh
    Nov 27, 2022
    Report
    Copy

    Address: 1/A places new Delhi, Delhi, India -110059

    Hello sir I am recieve a fake product. And I done that product payment online to ekart logistics but the product is fake and all contacts details are fake and company name is also fake so I request u to give my refund of that product.
    Product worth 1399
    Invoice no. W02311110
    Product name comboz wrist
    Address 1/A places new Delhi India 110059
    Mobile no. Of company [protected]
    My contact details
    [protected]
    [protected]@gmail.com
    Ekart Logistics customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      AkshayWankhede7
      Nov 27, 2022
      Report
      Copy

      Address: Buldhana maharastra 443001

      When i see that my parcel is coming to the nearest ekart office and they are not reaching my location, then after 3 days when i visit the ekart office they say we are not give your parcel to you, and my parcel is already paid.

      Tracking id - SRTP[protected]

      Pin code - 443001
      Ekart Logistics customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vaseems077
        Nov 27, 2022
        Report
        Copy

        I bought motorola g62 5g mobile in exchange of my old mobile phone.
        Delivery boy came to deliver the new handset.
        But as he does not know how to check the valuation of old phone, he simply call said that you new mobile handset will be deliver tomorrow (no efforts made how to calculate valuation)
        On further note, I told him to place call with the person who know how to calculate valuation of old phone. Another ekart executive told me that he will visit in another 1.5 hours and exchnage & deliver the new phone. Later he also refused to come and deliver and rudely said he has many works other than this and he will not help in this matter.
        So I urge him to contact ekart office, another person from ekart (PEN office) also didnt guarantee that new phone will be delivered or not.
        Ekart Logistics customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kashyap9378
          from Surat, Gujarat
          Nov 27, 2022
          Report
          Copy

          Address: 501 orbit residency near mission naka vyara

          My product is not deliver till now . And deliver boy is very unknown in this area. Also very rud behaviour in otp . Said without OTP we cant deliver . He is not able to resend me the OTP . Next day he said me i am not aware of address . This type foolish behaviour with me. And time wastegae .
          Ekart Logistics customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rohit 000
            from Ahmedabad, Gujarat
            Nov 26, 2022
            Report
            Copy

            Address: 153 Yamuna Park Society Adinathnagr odhav
            Website: Flipkart

            Complain no - In[protected]
            Ekart Logistics customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vikram gajani
              from Vijayawada, Andhra Pradesh
              Nov 26, 2022
              Report
              Copy

              Delivery boy took money ran away when I open the parcel ifound old shirt insted of sarees iwant 1600 return
              Ekart Logistics customer support has been notified about the posted complaint.
              View replies
              Faltu shipment . Not recommended
              Reply
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Dr debadrit Biswas
                Nov 26, 2022
                Report
                Copy

                Website: EKART LOGISTICS

                I had an order from shiprocket that was being delivered through ekart. The delivery partner arrived at my address today, 26/11/22, with the order with all the correct order details. However no OTP has been delivered to my phone. I asked the delivery partner to call the registered mobile number to check if it was correct, and he did that too successfully. But still no otp came and the order wasn't delivered. My tracking ID is SRTP[protected].
                Kindly see to the matter and solve the issue immediately as it is an urgent order.
                Ekart Logistics customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vikram gajani
                  from Vijayawada, Andhra Pradesh
                  Nov 26, 2022
                  Report
                  Copy

                  Sir your delivery boy gave old shirt insted of banars saree i have ordered he took money and ran away
                  Ekart Logistics customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rajasekar Selvaraj
                    from Chennai, Tamil Nadu
                    Nov 25, 2022
                    Report
                    Copy

                    Address: 33, Neelkanta Metha Street, 402 Malles Jaysri Apartment 4 Th Floor T Nagar Chennai Tamil Nadu 600017

                    Tracking ID: SRTP[protected] - Delivery issue due to wrong phone number given while placing the order ([protected]). But I have update the correct phone number ([protected]) after that, but not receive the delivery yet.
                    Ekart Logistics customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Md Imteyaz Alam
                      from Agra, Uttar Pradesh
                      Nov 25, 2022
                      Report
                      Copy

                      Address: Agra air force

                      In Agra hub at Padma plaza of ekart, all the time product delivery is delayed. They give the reason that they don't have delivery boys and hence scheduled date of delivery often crosses. I have faced this issue multiple times. All the staff and in charge need to be reprimanded. Today my mobile was to be delivered but again this date is lapsed and I have to go to other place due to which I cannot receive this item tomorrow from delivery boy. It's is so much disappointing to a valued customer of flipkart.
                      Ekart Logistics customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        MithunAB17
                        Nov 25, 2022
                        Report
                        Copy

                        Address: Rakhera, Puruliya, WB 723130

                        On 22nd November, My return package prouduct was recieved by the wishmaster, he checked it properly and then took at around 11:30 am, and at 6:45pm I got message that my return is rejected. He took away the product, then marked it cancelled. I am complaining from 22nd Nov. When he took it from me after checking properly, then how can he mark it rejected??
                        Ekart Logistics customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          MithunAB17
                          Nov 25, 2022
                          Report
                          Copy

                          Address: Rakhera, Hura, Purulia, WB 723130

                          On 22nd November, My return package prouduct was recieved by the wishmaster, he checked it properly and then took at around 11:30 am, and at 6:45pm I got message that my return is rejected. He took away the product, then marked it cancelled. I am complaining from 22nd Nov. When he took it from me after checking properly, then how can he mark it rejected?? Why did not he say anything during pickup?
                          Ekart Logistics customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kiranmayi30
                            from Bengaluru, Karnataka
                            Nov 24, 2022
                            Report
                            Copy

                            Address: chilakaluripet

                            Ekart delivery person V murali krishna lost my courier and simply updated as delivered. When we enquired with the person he agreed that he lost it.
                            Hub incharge Mr. Lavanna told he will settle issue and provide refund of product cost. Now 3 months over. No response. I have proofs of messages from these people.
                            Order no. SRTP[protected]
                            Ekart Logistics customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vijeta Bhardwaj
                              Nov 24, 2022
                              Report
                              Copy

                              Address: Shree bankey bihari dental college Ghaziabad
                              Website: Ekart logistics

                              I query about an order with manasvi fab and they send that product to me nd i paid 999 rupees on that...when i opened that parcel i got the wrong product as well as already used product...then i tried to customer care which get cnncted smwhere in bihar...they ask for 5 rupess payment tag to do fraud mre...
                              Till then i got so many fake calls regards ekart...
                              I didnt get any specific response...
                              If i dont get my money back or resolved my issue...i will file an complain against ekart logistics...
                              Ekart Logistics customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                susmitakumar
                                from Tezu, Arunachal Pradesh
                                Nov 24, 2022
                                Report
                                Copy

                                Wrong information about this product
                                Ekart Logistics customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jiji Vijayan
                                  from Hyderabad, Telangana
                                  Nov 23, 2022
                                  Report
                                  Copy

                                  Address: Chennai

                                  I ordered a product from Shopcliq. Cash on delivery. Ekart made another parcel with the same details with nothing inside and delivered the empty parcel along with my actual parcel. I paid for both including the empty parcel.
                                  Ekart Logistics customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Naveen Pothineni
                                    Nov 23, 2022
                                    Report
                                    Copy

                                    Address: Pamur Andra Pradesh

                                    My booked a product in Flipkart that product delivered to Ekart logistics.but that company that Ekart logistics company that product not send to me and also cancelled that product without my permission
                                    Ekart Logistics customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Noormeher
                                      Nov 23, 2022
                                      Report
                                      Copy

                                      SRTP[protected]
                                      The above is my order id
                                      I got a message that it reached Andheri West, but I still have not received any notification if it’s out for delivery.
                                      Please update me asap. It’s been stuck for 4 days. They don’t even have a customer care number to call.
                                      Ekart Logistics customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        T
                                        Tanmay0808
                                        Nov 22, 2022
                                        Report
                                        Copy

                                        I have ordered one parcel from hatke store with details below :

                                        Tracking ID : SRTP[protected]
                                        Order ID : 918287

                                        It has been 9 days and no updates on my order has been received. kindly look into the issue and provide me with a Contact Person to escalate the issue.
                                        Ekart Logistics customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Lava Mobiles
                                          2
                                          (638)
                                          Freekamal
                                          1
                                          (87)
                                          Panasonic India
                                          1
                                          (2023)