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Ekart Logistics Complaints & Reviews

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Updated: Aug 20, 2026
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Ekart Logistics reviews & complaints page 117

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D
Dinesh Syal
Sep 15, 2022
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I have received missing product 2nd time ...i have ordered it from Flipkart...they have rejected my complaint... saying that its ekart logistics fault
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    Srijan Arora (Degenerate kun)
    Sep 15, 2022
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    My laptop got delayed multiple times even on same day delivery option. It's showing since 3 days that it's in transit and yet to reach hub nearest to you? What the heck is the problem with you guys? You don't even provide the phone numbers to contact the hub and know the status! I'm just sitting here cluelessly about when my order is going to arrive as i have already paid for it
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      User4416
      from Fatehabad, Haryana
      Sep 14, 2022
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      This complaint is regarding my previous order of mobile phone Oppo K10 from Flipkart . First Delivery Guy was so rude and he made me come 2-3 time here and there, when i finally reached office there he doesn't behaved well when i requested him not to open seal of phone as it was a birthday gift and opened phone doesn't look well, then he behaved rude and after some talks he said to me he'll take 200 Rs to do that . Then I denied that and asked him to deliver it at my home, he clearly denied . I paid the delivery charges for delivering the phone at my home, so why should i come again and again . He made me come to place 10 km far from my home. At Last I took the opened seal box . I don't understand why he was asking me to give 200 RS for not opening seal . I had already paid the amount for delivery and it should be delivered at my home then why he asked me to come . I am seriously requesting to take a quick action on him . His phone number - [protected]
      Ekart Logistics customer support has been notified about the posted complaint.
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        Gaurav@2005
        from Delhi, Delhi
        Sep 14, 2022
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        I have placed an order (Order ID: OD[protected] through paytm and the shipment was shipped through the delivery partner ekart, Yesterday the shipment was out for delivery at morning. The delivery executive didn't called me for delivery and even I too didn't received the contact number either but the status is updated as order delivered in the evening. I tried reaching to ekart and the call goes to Flipkart where my issue cannot be looked as it is with ekart. I contacted flipkart customer support again and again but my issue is still pending and not received any update on the issue handling and resolution. This is a prepaid order.
        There is no customer care number for ekart where it goes for only to flipkart. Also, they won't ask for pin/otp while delivering like other delivery partners.

        Please help me...!!
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          tanushree.scorp2611
          Sep 14, 2022
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          Order id: THC2093W
          Tracking id: WSPP[protected]

          I ordered from a non-Flipkart app. The delivery guy came to the door but since I did not receive the OTP he returned without giving me the parcel. Please help. I need the OTP and parcel asap.
          Customer care numbers dont work as well.
          Ekart Logistics customer support has been notified about the posted complaint.
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            revanth prithiv
            Sep 14, 2022
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            I ordered from Myntra my delivery was supposed to happen today delivery boy came to my location and I didn't get OTP for delivery I couldn't do anything there is customer care support
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              अनुभव शुक्ला
              Sep 13, 2022
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              Address: Mishra Cycle, Swami Vivekanand Marg, Pandariba, Badshah Mandi

              This order not me please change my order and no answering any customer care ecard please revert my money and pick up this order
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                M
                Molu2
                Sep 13, 2022
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                As I have done order but when I reached at ekart office at basti no employee was listening to us.. worst service..
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                  R
                  Rutuja Prabhu
                  Sep 13, 2022
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                  Address: Near SM mart 3 Talawade Road Ganesh Nagar Sahyog Nagar, Sambhaji raje housing society

                  My parcel has arrived on 11th itself today it is 13th of September, still didn't received any msg that it will be delivered today, my order id is [protected]
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    S
                    Sep 12, 2022
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                    Address: Nitin Kumar,Village Targarh P.O Bhoa Pathankot

                    The packet of Britannia cake was opened
                    Packing was not in good condition
                    Very disappointed
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      J
                      jitbiswas741156
                      Sep 12, 2022
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                      Address: JAMDOLI HUB , JAIPUR , RAJASTHAN

                      Delivery boy could not deliver my product
                      and he himself reject my delivery
                      and he did not try contact with me & i aslo try contact with him but he did not recived call . Please ekart logictics team step action agingst this delivery boy

                      order id - od[protected]
                      tracking id - fmpc[protected]

                      hub details - jamdoli hub, jaipur rajasthan
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        itzsharma G
                        Sep 12, 2022
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                        Address: [email protected]

                        As prescribed on Flipkart if I order This item it Will be Delivered in Next 2 Days. But after two day I received a massage that my order was delayed for few reason. After that still one day Passed but I not received my order also there is no contact number for query related and no one have a detail that where is order.
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          9
                          9971216236
                          Sep 12, 2022
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                          Address: E-123, FIRST FLOOR FLAT NO. 103, FATIMA APARTMENT, ABULFAZAL ENCLAVE PART-2 SHAHEEN BAGH

                          I order the elastic fitted double bad sheet buy one get one free but i receive only single peace my order ID - [protected]MBN and sub order ID-[protected] please resolve my problem as soon as possible
                          thanks
                          regards
                          Shadab Raza
                          [protected]
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                            R
                            Roopa S Reddy
                            Sep 11, 2022
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                            Hi,

                            I am Roopa, I received a message from EKART saying that your item is out for delivery.
                            Which I have not placed. I got a call from the wish master to collect the order but i was not at home so my mom collected the item by paying 799 to the wish master.

                            When i came and checked the order it was not mine.There is no proper order id on the invoice provided When i called to flipkart they are telling there is no order like the order u have received. They told me to contact EKart.

                            When I called back the Ekart Master he told me he will go to the office and give the phone to the officer. When I spoke with the officer he cut the call then didn't receive the call again.

                            Tracking id: WSPC[protected]

                            Here are the screenshots attached for the proof.

                            Plz do the needful i need to return the order. But I don't have the order id to return the item to flipkart.

                            I want to return the item.
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              A
                              ashish.010
                              from Hyderabad, Telangana
                              Sep 11, 2022
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                              I placed my order on August 23, 2022. The initial delivery was promised on September 2, 2022. I have not got any response till now. No one is answering any calls on the support side as well.
                              On the tracking site, these guys are just shipping my order here and there.
                              It has already arrived in my city for the last 10 days, but there is no delivery attempted.

                              Tracking id is SRTP[protected]
                              https://trackcourier.io/track-and-trace/ekart-logistics-courier/SRTP[protected]
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                pmalviya
                                from Bengaluru, Karnataka
                                Sep 11, 2022
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                                Address: Bengaluru
                                Website: ekart

                                Non Flipkart order, never received the OTP and hence the delivery guy can't hand me my package. Please process this complain.
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  KavinGuru01
                                  from Erode, Tamil Nadu
                                  Sep 11, 2022
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                                  Address: Mettur,tamilnadu
                                  Website: Ekart

                                  Dear sir,
                                  My name is Kavinkumar G. I'm from tamilnadu (Erode). I have ordered a casserole from Flipkart to my address.For that regarding delivery boy called me his name was Ramesh.He talked very rudely like if you need your order means you need to come and get me where I am like that he told.I refused to do that because I have ordered that to my address I said that guy to deliver it to my address but he won't and talked very rude like do what you can.Please do the needful.
                                  Here I have mentioned my product tracking Id FMPC[protected].
                                  Waiting for your reply

                                  Thanks and regards,
                                  Kavinkumar.G
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    tifer
                                    Sep 11, 2022
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                                    Hello, I am Lakshmi C
                                    I ordered a product called Yardley London refreshing morning dew body spray from Myntra on 06/sep/2022
                                    Order I’d : # 1214356 [protected]
                                    Tracking I’d : MYNP[protected]
                                    I was supposed to get this product by ekart logistics courier, its expected delivery date was 15/sep/2022 but I got a message from Myntra on 09/sep/2022 at 9 pm that the order has been delivered but I have not received the order.
                                    When I try to contact the customer care of eKart they say their mobile is switched off or the number does not exist and also same in case of mail their mail id also shows does not exist.
                                    So I humbly request you to inform me about my product as soon as possible
                                    Ekart Logistics customer support has been notified about the posted complaint.
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                                      Santosh_00
                                      from Patna, Bihar
                                      Sep 10, 2022
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                                      Address: Beur mahavir colony anishabad patna-2

                                      I ordered a roadster man shirt from Instagram but I recieved a totally different shirt...
                                      Now when I am returning, the e-kart delivery man is not taking the shirt, he is telling me to call flipkart and tell him to mail the e-kart.
                                      When I'm calling the Flipkart they are register my Complain but shirt not return..

                                      Please help..!!
                                      Thank you..
                                      Ekart Logistics customer support has been notified about the posted complaint.
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                                        rs saini
                                        Sep 9, 2022
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                                        Address: PATIALA

                                        Today my order delivery but not received because otp not received so courier boy not gave me order. Your service is very poor, your office boy not gave me any help, already i paid product amount adress and mobile no is same but order not received . Its urgent order received today because tomorrow am going outside city so today order urgent for me so please help me kindly my gave me order thanks

                                        order no - ep5908243, order id[protected], 11495562, 11495563
                                        Ekart Logistics customer support has been notified about the posted complaint.
                                        Many times call courier boy but not received my call, courier boy no is [protected]
                                        Many times call today courier boy but not received my call.courier boy no is [protected]
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