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Ekart Logistics Complaints & Reviews

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Updated: Sep 26, 2026
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Ekart Logistics reviews & complaints page 117

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H
Harinath Yerra
Sep 18, 2022
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Address: 284/4, Cavalry Barracks,, Cariappa Marg, Secunderabad 500010

Tracking number https://shiprocket.co/tracking/SRTP[protected]

Neither the delivery agent contacted us nor the package delivered. Needful be done please
Ekart Logistics customer support has been notified about the posted complaint.
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    A
    aashiii_1
    from Meerut, Uttar Pradesh
    Sep 17, 2022
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    It is to inform you that my PW yakeen module parcel that had to be delivered on 29 August couldn't; be delivered due to some OTP issue and till date, it is not shown, this is highly affecting my studies.
    I request you to plz take immediate action and deliver my parcel asap.
    DETAILS:- Order ID :- 62ebad36883d5900117dfd1, Tracking ID :- PCMP[protected]

    Thank you
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      K
      kush911
      from Siliguri, West Bengal
      Sep 17, 2022
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      Hello i have shipped a package via ekart Logistics AWB number - SRTP[protected]
      Its been 4Days its still Showing Shipment Picked Up.not shipped yet... please help me im worried
      Apr 20, 2023
      Complaint marked as Resolved 
      Ekart Logistics customer support has been notified about the posted complaint.
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        K
        KabirGroverofficial
        Sep 16, 2022
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        Waiting from a long time orders not delivered yet, no update on tracking URL also very poor customer support.

        Order ID [protected]
        Order placed on 2nd September 2022
        Tracking id: SRTP[protected]
        Please resolve the issue Asap🙏
        Ekart Logistics customer support has been notified about the posted complaint.
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          R
          rohitk.15.10
          Sep 16, 2022
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          Address: G-2, Gangeshwar Tower, Rajunagar, Dombivli (west)

          I ordered the Realme Buds Air 3 headphones from Flipkart and it has been over an week the order has not been delivered by Ekart logistics which is th delivery partner.

          order ID (OD[protected]
          Ekart Tracking ID : FMPP[protected]
          Ekart Logistics customer support has been notified about the posted complaint.
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            S
            Surabhi panda
            Sep 16, 2022
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            Hi,
            My order I'd number [protected] from silver tulsi mala. Tracking id number NMBP[protected]. The courier boy didn't give my product to me because of some otp issue. I saw my number on the product, name address. I give him the proof that i ordered it. But he denied to give me the product...I asked the company that i faced these issues. A employee of silver tulsi mala said that they give you the correct number. How can this possible i didn't received a OTP. Please help me...solve my problem . I send his number if you have any doubt please call him. And please solve rhe problem

            ---
            Ekart Logistics customer support has been notified about the posted complaint.
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              D
              Dinesh Syal
              Sep 15, 2022
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              I have received missing product 2nd time ...i have ordered it from Flipkart...they have rejected my complaint... saying that its ekart logistics fault
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                S
                Srijan Arora (Degenerate kun)
                Sep 15, 2022
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                My laptop got delayed multiple times even on same day delivery option. It's showing since 3 days that it's in transit and yet to reach hub nearest to you? What the heck is the problem with you guys? You don't even provide the phone numbers to contact the hub and know the status! I'm just sitting here cluelessly about when my order is going to arrive as i have already paid for it
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                  U
                  User4416
                  from Fatehabad, Haryana
                  Sep 14, 2022
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                  This complaint is regarding my previous order of mobile phone Oppo K10 from Flipkart . First Delivery Guy was so rude and he made me come 2-3 time here and there, when i finally reached office there he doesn't behaved well when i requested him not to open seal of phone as it was a birthday gift and opened phone doesn't look well, then he behaved rude and after some talks he said to me he'll take 200 Rs to do that . Then I denied that and asked him to deliver it at my home, he clearly denied . I paid the delivery charges for delivering the phone at my home, so why should i come again and again . He made me come to place 10 km far from my home. At Last I took the opened seal box . I don't understand why he was asking me to give 200 RS for not opening seal . I had already paid the amount for delivery and it should be delivered at my home then why he asked me to come . I am seriously requesting to take a quick action on him . His phone number - [protected]
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    G
                    Gaurav@2005
                    from Delhi, Delhi
                    Sep 14, 2022
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                    I have placed an order (Order ID: OD[protected] through paytm and the shipment was shipped through the delivery partner ekart, Yesterday the shipment was out for delivery at morning. The delivery executive didn't called me for delivery and even I too didn't received the contact number either but the status is updated as order delivered in the evening. I tried reaching to ekart and the call goes to Flipkart where my issue cannot be looked as it is with ekart. I contacted flipkart customer support again and again but my issue is still pending and not received any update on the issue handling and resolution. This is a prepaid order.
                    There is no customer care number for ekart where it goes for only to flipkart. Also, they won't ask for pin/otp while delivering like other delivery partners.

                    Please help me...!!
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      tanushree.scorp2611
                      Sep 14, 2022
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                      Order id: THC2093W
                      Tracking id: WSPP[protected]

                      I ordered from a non-Flipkart app. The delivery guy came to the door but since I did not receive the OTP he returned without giving me the parcel. Please help. I need the OTP and parcel asap.
                      Customer care numbers dont work as well.
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        revanth prithiv
                        Sep 14, 2022
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                        I ordered from Myntra my delivery was supposed to happen today delivery boy came to my location and I didn't get OTP for delivery I couldn't do anything there is customer care support
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                          अनुभव शुक्ला
                          Sep 13, 2022
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                          Address: Mishra Cycle, Swami Vivekanand Marg, Pandariba, Badshah Mandi

                          This order not me please change my order and no answering any customer care ecard please revert my money and pick up this order
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                            M
                            Molu2
                            Sep 13, 2022
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                            As I have done order but when I reached at ekart office at basti no employee was listening to us.. worst service..
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              Rutuja Prabhu
                              Sep 13, 2022
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                              Address: Near SM mart 3 Talawade Road Ganesh Nagar Sahyog Nagar, Sambhaji raje housing society

                              My parcel has arrived on 11th itself today it is 13th of September, still didn't received any msg that it will be delivered today, my order id is [protected]
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                S
                                Sep 12, 2022
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                                Address: Nitin Kumar,Village Targarh P.O Bhoa Pathankot

                                The packet of Britannia cake was opened
                                Packing was not in good condition
                                Very disappointed
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                                  jitbiswas741156
                                  Sep 12, 2022
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                                  Address: JAMDOLI HUB , JAIPUR , RAJASTHAN

                                  Delivery boy could not deliver my product
                                  and he himself reject my delivery
                                  and he did not try contact with me & i aslo try contact with him but he did not recived call . Please ekart logictics team step action agingst this delivery boy

                                  order id - od[protected]
                                  tracking id - fmpc[protected]

                                  hub details - jamdoli hub, jaipur rajasthan
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                                    itzsharma G
                                    Sep 12, 2022
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                                    Address: [email protected]

                                    As prescribed on Flipkart if I order This item it Will be Delivered in Next 2 Days. But after two day I received a massage that my order was delayed for few reason. After that still one day Passed but I not received my order also there is no contact number for query related and no one have a detail that where is order.
                                    Ekart Logistics customer support has been notified about the posted complaint.
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                                      9
                                      9971216236
                                      Sep 12, 2022
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                                      Address: E-123, FIRST FLOOR FLAT NO. 103, FATIMA APARTMENT, ABULFAZAL ENCLAVE PART-2 SHAHEEN BAGH

                                      I order the elastic fitted double bad sheet buy one get one free but i receive only single peace my order ID - [protected]MBN and sub order ID-[protected] please resolve my problem as soon as possible
                                      thanks
                                      regards
                                      Shadab Raza
                                      [protected]
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                                        Roopa S Reddy
                                        Sep 11, 2022
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                                        Hi,

                                        I am Roopa, I received a message from EKART saying that your item is out for delivery.
                                        Which I have not placed. I got a call from the wish master to collect the order but i was not at home so my mom collected the item by paying 799 to the wish master.

                                        When i came and checked the order it was not mine.There is no proper order id on the invoice provided When i called to flipkart they are telling there is no order like the order u have received. They told me to contact EKart.

                                        When I called back the Ekart Master he told me he will go to the office and give the phone to the officer. When I spoke with the officer he cut the call then didn't receive the call again.

                                        Tracking id: WSPC[protected]

                                        Here are the screenshots attached for the proof.

                                        Plz do the needful i need to return the order. But I don't have the order id to return the item to flipkart.

                                        I want to return the item.
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