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Ekart Logistics Complaints & Reviews

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Updated: Jul 2, 2026
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Ekart Logistics reviews & complaints page 119

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Z
Ziavuniaz89
from Salem, Tamil Nadu
Sep 3, 2022
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Name: Ziavuniaz
Mobile number: [protected]

Order ID: OD[protected]

Hi Team,

I have ordered 2 products on Flipkart and it was delivered today without cover/box, I asked Ekart Delivery executive he said box is big size he can't carry them, so he opened and delivered product alone, this is not at all acceptable, this is third time happening to me, he always open and deliver products without cover, Kindly please look into this matter and please take action on him, attached delivered product photos for your reference.

Delivery executive name: Muthazhagan
His contact number: [protected]
Ekart Logistics customer support has been notified about the posted complaint.
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    Z
    Ziavuniaz89
    from Salem, Tamil Nadu
    Sep 3, 2022
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    Order ID: OD[protected]

    I have ordered 2 products on Flipkart and it was delivered today without cover/box,
    I asked Ekart Delivery executive he said box is big size he can't carry them, so he opened and delivered product alone, this is not at all acceptable,
    this is second time happening to me, he always open and deliver products without cover,
    Kindly please look into this matter and please take action on him, attached delivered product photos for your reference.
    Ekart Logistics customer support has been notified about the posted complaint.
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      A
      Aman199
      from New Delhi, Delhi
      Sep 3, 2022
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      Address: Kankarbagh Patna 800020

      Yesterday on 2nd sep 2022 the delivery agent came with the product but he asks for the OTP first and told that he will deliver the item after sometime but he didn't do that and he
      Cheated on me
      Shipping Details:
      Order ID : #BAFD[protected]
      Courier :Ekart

      AWB No. : SRTP[protected]
      Delivery agent: sudhir kumar

      Please help me out
      Ekart Logistics customer support has been notified about the posted complaint.
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        R
        Rajat1206
        Sep 3, 2022
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        03.09.2022
        Today ekart scheduled a delivery, I ask delivery partner to came at my home address which is mentioned already, he called me and I guided him also to find my home, after that I was waiting for 15 mints he comes and i ask him, why you taking so much time, he start using abusive word and started misbehaving me and he didn't give me the parcel also.
        My mobile no :- [protected]
        My address :- Barkat colony, near fort, Hanumangarh town, rajasthan.
        My order I'd is :- WSPP[protected]
        Delivery partner's mobile number is :- [protected]
        I request you to register a complaint against him.
        Ekart Logistics customer support has been notified about the posted complaint.
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          B
          BiswarupSen
          from Chinsurah, West Bengal
          Sep 3, 2022
          Resolved
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          Resolved

          Due to absence of OTP I was unable to receive the order from delivery boy yesterday. But when I got the OTP and called the delivery boy to deliver the product, he did not respond.

          Till today, there is no update about my delivery from ekart. No support team is there as this is a non flipkart delivery.

          Delivery type = Third party
          Tracking id= SRTP[protected]
          Sep 3, 2022
          Complaint marked as Resolved 
          Product received
          Ekart Logistics customer support has been notified about the posted complaint.
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            B
            Babitha Kumar
            from New Delhi, Delhi
            Sep 3, 2022
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            Address: 7th A main, Koramangala Bangalore

            I have received the product yesterday but product is very cheap quality poor and damage also.i am not able to contact that company.So I'm requesting you to please refund my money back and take back this product. Thank you
            Ekart Logistics customer support has been notified about the posted complaint.
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              R
              Ramchand178
              from Rourkela, Odisha
              Sep 3, 2022
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              Address: Tower 5(A,B,C), Embassy Tech Village, Bengaluru, Karnataka - 560103
              Website: ekartlogistics.com

              I had an order of Realme Smart Watch, that has to be delivered within a day. As per the faster delivery facility provided by Flipkart, I've placed the order. The order is yet to be delivered to my location. It's a little ridiculous to advertise product like this, on the off chance that they can't convey item eventually why bother with conveyance.
              Ekart Logistics customer support has been notified about the posted complaint.
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                S
                Srikanth Narsingi
                from New Delhi, Delhi
                Sep 2, 2022
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                Srtp[protected] not received the order till now
                Ekart Logistics customer support has been notified about the posted complaint.
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                  A
                  Ashik mon
                  from New Delhi, Delhi
                  Sep 2, 2022
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                  Address: Kollam

                  Order ID-OD[protected]

                  The delivery agent came when I was not at home. So could not give box of return item. When I asked him if he can come after 1 hour, he said no and left. So I couldn't buy the prepaid item. If such delivery agents come, we lose our money's worth. So they call me tomorrow and inform me that I have to bring home the item I ordered.
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    K
                    Karanjadeja2605
                    from Ahmedabad, Gujarat
                    Sep 2, 2022
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                    Website: Ekart logistics

                    Ekart employee call me tell that your order will deliver on 1st of September but yet they are not delivered it.

                    Tracking ID MYSP[protected]
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      B
                      BiswarupSen
                      from Chinsurah, West Bengal
                      Sep 2, 2022
                      Resolved
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                      Resolved

                      My tracking id is SRTP[protected]

                      My mobile number is correct for the order.
                      Today my shipment is out for delivery, delivery boy also came at my location but can not get that order because I am not receiving OTP .

                      My shipment is from shiprocket (Non flipkart order), so there is no other option from my side to see/get that OTP.

                      You do not have any customer support also to get it solved.

                      This issue is faced by many people today. It is not only with me.

                      Please check this and provide me with my delivery OTP immediately, so that I can take my orders. Delivery boy is in contact with me.
                      Sep 2, 2022
                      Complaint marked as Resolved 
                      OTP received now by the company
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        R
                        Rangvrix
                        Sep 1, 2022
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                        Address: Bhubaneswar

                        AWB - SRTP[protected]

                        Shipment Order was placed on Aug 25 and Shipment was picked on Aug 26.

                        The Status is still showing as "Shipment to be picked" and there is no response from eKart.

                        Need Support and Investigation.
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          S
                          Siva2133
                          from Hyderabad, Telangana
                          Sep 1, 2022
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                          Address: KPHB, Hyderabad

                          My order not being delivered and I visited ekart logistics to find out the contact details,
                          Out of 3 numbers 2 are not in service and the 3rd one associated with Flipkart but not responding.
                          Finally I sent an email to both the email addresses found from ekart home page, received a delivery failure alert as both the IDs does not exist.
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            J
                            Jimmyabhi
                            from Munger, Bihar
                            Aug 31, 2022
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                            Address: Munger

                            Sir
                            Mein ek delivery boy hu or aapke company me hi kaam karta hu. Lakin mein MungerCityhub Mein Aapka jo Time leader hai Nitin sir unka language bhout hi galat hai or o har baat pe gali or larke log par hath uta dete hai lakin koi kuch nahi bolta hai q ki log unka respect karta hai isliye sir please aap is baat par vichar kare nhi to agar Nitin ke dura hamara jida utpiran Kiya gya to majburan Hame police ke paas Jana hoga
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              K
                              Khushhal Sinha
                              Aug 31, 2022
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                              I ordered a shoe of Campus brand in Flipkart app. I got it delivered but when I opened the package the item was of different brand and it was used and damaged also. Immediately I requested return. When the delivery guy came to take the item he told me that he would take it but would return if my refund gets cancelled because I am giving wrong and used product. He was rude. He took the item and next day I found the same package just in front of my house as if it was a newspaper. He literally threw off that item and my refund was cancelled.
                              Immediately i contacted the flipkart customer support and they resolved my matter and assured me my refund even the seller approved my refund request. My refund was rescheduled but the same delivery guy called me
                              (Phone no. Of ekart delivery boy- [protected] ) and told me that he won't take the return then he didn't come and my pickup was rejected. I am frustrated and literally pissed off by the behaviour of delivery boy. I want to get my issue resolved as soon as possible and take some strict against that delivery boy.
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                B
                                bbharti143
                                from Bihariganj, Bihar
                                Aug 30, 2022
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                                सेवा में
                                Consumer Complaints Team
                                मैंने 27/08/22 को Flipkart से फोन Oder किया Realme 8s 5G 128 gb उसका Delivery का तिथि 30/08/22 था लेकिन Deliver नहीं किया गया और Status पर PIN और पता Mismatch दिखा रहा है जबकी इस पता पर समान Deliver हुआ है। Oder ID No-OD[protected] और Ekart ID no- FMPP[protected] है सारा दस्तावेज संलग्न है । अतः इसकी जांच कर जल्द से जल्द Delivery करने की कृपा की जाय इस तरह की दिक्कत दोबारा न हो इसके लिए दोषी को कड़ी से कड़ी दंड हो धन्यवाद

                                भास्कर कुमार
                                Mob No-[protected]
                                Email- [protected]@gmail.com
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  J
                                  Josiah Elza Jacob
                                  Aug 30, 2022
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                                  I got the call from the delivery agent regarding the delivery of the product. But I was unable to attend the call. Later I received the message of product delivered but I didn't receive the product yet. I tried to contact the agent but the call didn't connect
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    D
                                    Divyashri Belchada
                                    Aug 30, 2022
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                                    Tracking id SRTP[protected]. Was expecting delivery on Monday 29th August, 2022. Today its 30th August, 2022, Still there is no update or communication regarding the delivery
                                    Ekart Logistics customer support has been notified about the posted complaint.
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                                      M
                                      Makkufull
                                      from Bengaluru, Karnataka
                                      Aug 30, 2022
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                                      I had ordered the product which ekart refused to deliver the products.
                                      Ekart Logistics customer support has been notified about the posted complaint.
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                                        Mithlesh bind
                                        from Jamui, Bihar
                                        Aug 29, 2022
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                                        Address: Jamui satganma mod

                                        Cash counter sumant rajput abused wish master dharmendra please support
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