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Ekart Logistics Complaints & Reviews

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Updated: May 5, 2026
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 123

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D
Deep32396
Jul 20, 2022
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Address: #166 Sheikha Mohalan

I placed order of three item on 13th july 2022. in the shopsy app shown your item delivered on 18 july 2022 but I didn't receive any of order item. order id is OD[protected] and I paid through Flipkart Pay Later (total amount 807) please solve my problem and My product should be delivered to me otherwise my payment should be refunded.
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    S
    Siyavikas
    from Bhopal, Madhya Pradesh
    Jul 19, 2022
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    Pls return And Refund my money
    Ekart Logistics customer support has been notified about the posted complaint.
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    I don't order this. So I want to refound
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    I don't like this
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      C
      Coverking [Rajjdoot]
      Jul 19, 2022
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      Address: Mumbai, nalasopara west

      I ordered Zomato raincoat as I work as Zomato delivery executive i paid rs 254 online and it is showing delivered on July 6, 2022 by ekart but I haven't received, ekart is fraud as there is no any customer support number totally fraud
      Tracking I'd SRTP[protected]
      I don't think so that I am going to receive because you ekart are fraud people u can't help a customer i will never suggest anyone to use ekart i am going to file a case on ekart
      Ekart Logistics customer support has been notified about the posted complaint.
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        I
        Indrajith A
        from Kollam, Kerala
        Jul 19, 2022
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        Address: F-22 BR Choudhary Road Ram Nagar Govindpuri,Jaipur,Rajasthan-302019

        13th july 2022 i ordered a smart watch worth Rs.1599 from g-rockyy.myshopify.com and the product was delivered today 4pm (19th july 2022) . Its a cash on delivery mode of payment and after getting the product i opened it and it was shocking it contains a old damaged analouge watch.at that time i called the delivery boy to return the shipment because shopping site only allows return through delivery executives and the delivery executive talking like teasingly me. So i want the full refund of my order.
        order id : NMBC[protected]
        My number : [protected]
        Delivery executive called me from this number : [protected]
        bill and product details attached to this.And i adding the orginal watch photo when i took a screenshot before booking/entering the site.
        Ekart Logistics customer support has been notified about the posted complaint.
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          S
          Shashank Mashetty
          Jul 19, 2022
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          My product with order id #OD[protected] with tracking id SRTC[protected] has arrived already at my city. But I didn’t get any contact details of the courier not did they once even try to contact me to attempt delivery. Even after this when I visited Ekart courier centre several times they are not ready to give my parcel. They are giving me some or the other excuses to handover my parcel. This is very pathetic. Ekart has the worst service to provide for their customers. Ekart don’t even has its customer support number to complaint them.
          Ekart Logistics customer support has been notified about the posted complaint.
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            L
            Lakshmi sivaganesh
            Jul 19, 2022
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            I have order gift product on 3th June 2020 expected deliver date was on 18th June 2020 of worth Rs950..My tracking number is WSPP[protected] which was prepaid order & Current status of my shipment is showing as delivered with is fake update & physically I haven't received my order secondly shipment received by name of Farzana and delivery boy contact number is not available.. so i need immediate action on my case
            Ekart Logistics customer support has been notified about the posted complaint.
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              S
              Saranya Rajagopalan
              Jul 18, 2022
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              Address: Plot No 20/1, Pillayar Koil Street, Kanagam, Tharamani, Chennai -600114

              The courier guy has been repeatedly asking for otp. What is the point of making payment and giving the address then ? I am an NRI trying to order to my local address and there should be some flexibility. The guys and goes back Inspite if showing the bill and order name, address etc. need order SRTP[protected] to be delivered asap
              Ekart Logistics customer support has been notified about the posted complaint.
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                S
                shreeya chaukhyali
                Jul 18, 2022
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                Address: Mohammadabad farrukhabad 209651

                I order a parcel from flipkart whose status in app is delivered on 10july but i haven't received parcel till date.it happens with almost every prepaid parcel of mine. Order no is Fmpp[protected]. return period of parcel is going to expire tomorrow bt till date i dont have received parcel. How i m going to return it in case i dont like the quality or have any issue with delivered product.
                Ekart Logistics customer support has been notified about the posted complaint.
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                  K
                  Kava Bhavesh
                  Jul 18, 2022
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                  Address: 174 gokuldham society andada,ankleshwar

                  My order delivery date is 17 july but not timely delivered my order, please early delivery on my order
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    S
                    Shankar07
                    Jul 18, 2022
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                    Address: Nattarasankottai

                    Delivery agent has called on Thursday and told that the product will be delivered today, hasn’t received the package yet, but received message Asif the package is delivered. Tracking I’d is MYNP[protected]
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      M
                      mayank kapur
                      Jul 18, 2022
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                      Package ordered on 29th June 2022 for delivery on 30th June got cancelled multiple times due to non-delivery even after reaching the nearest hub.
                      Order again on 4th and had to be cancelled after reaching nearest hub.
                      Order third time on 14th July after waiting for 10 days and still undelivered and resting in nearest hub.
                      Delivery agent assigned for first and third time refused to deliver and returned the package back without making any effort to reach customer.

                      Tracking ID: FMPP[protected], FMPP[protected], FMPP[protected]

                      Address is in Faridabad main city but arrogant delivery agents refusing to deliver.
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        surjodgp
                        from Indore, Madhya Pradesh
                        Jul 18, 2022
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                        Resolved

                        Address: 424/3, Gali No 3, Malviya Nagar, Barfani Dham, Indore - 452011, MP
                        Website: ekartlogistics.com/shipmenttrack/SRTP4051065445

                        Regarding late delivery,

                        Product shipment was created on 14th July but still not delivered why is that, and why they keep products with them for the deliver.
                        There is not hard and fast rule to wait till expected delivery date, they can give early so that customer is happy.
                        Other shopping site delivers fast. Ecart team should really work on this.

                        Tracking ID:
                        SRTP[protected]
                        Merchant: Shiprocket
                        Aug 1, 2022
                        Complaint marked as Resolved 
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          N
                          nabanita borah
                          Jul 18, 2022
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                          Address: Kamalpur baihata Assam Ekart office kamrup district

                          I haven't not received my delivery item.because delivery boy text delivered msg without deliverd my

                          order
                          which was by Ankur Jyoti deka.he is totally fraud.plz help me.i haven't RCV my item.order no-120687975440678441203.one month passed away.still he is not. Receiving my phone also.office adress-Baihata chariali ekart office.pin-781381.delivery boy phone number -[protected].its my Myntra order.
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                            A
                            abhijeetkumar1327
                            Jul 18, 2022
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                            Resolved

                            My tracking number FMPC[protected] and not received my product your delivery agent not coming to my proper address he told me 3 km from my home
                            Jul 18, 2022
                            Complaint marked as Resolved 
                            Your delivery agent not coming my proper address he told me 3km come to my home
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              N
                              Niranjan Biswal Dhoni
                              Jul 18, 2022
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                              Address: At-Sukida Po-Machhagaon PS-Balikuda Dist-Jagatsinghpur State-Odisha Pin-754119

                              Flipkart Was Made Return Request For My Apple I Phone And He Gave Aproval And Give 16July As Expected Date For Pickup But The Courier Has Not Pickup That Item And He Gave Me Mor And More excuse
                              Where Flipkart Was Gave Return Aproval Then What Problem Are Facing The Ekart Whistmaster It's Totally Planning To Not Picking My Product
                              Please Take Action Against Him
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                N
                                Niranjan Biswal Dhoni
                                Jul 18, 2022
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                                Address: Ekart Logistics At-Sukida PO-Machhagaon PS-Balikuda Dist-Jagatsinghpur State-Odisha Pin-754119

                                Flipkart Was Made Return Request For My Apple I Phone And He Gave Aproval And Give 16July As Expected Date For Pickup But The Courier Has Not Pickup That Item And He Gave Me Mor And More excuse
                                Where Flipkart Was Gave Return Aproval Then What Problem Are Facing The Ekart Whistmaster It's Totally Planning To Not Picking My Product
                                Please Take Action Against Him
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  N
                                  nilanjana.chakrabarty
                                  from Silchar, Assam
                                  Jul 18, 2022
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                                  Address: C/O- Arijit Chakrabarty, 1st Link Road, Lane-4, H/N-34A, Silchar, Pin-788006

                                  Message came on 17.7.2022, that product was out for delivery, but not delivered yet. No call was from delivery boy. But today on 18.7.22, I have received message that product delivery failed.
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    D
                                    Digvijay9696
                                    Jul 18, 2022
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                                    I ordered 2 times from the flipkart, but both the times i had to go 3.8km to take the delivery from the delivery boy, i had input my address correctly but still they do not deliver it to my house, if that is the problem, then flipkart should mention it that product is not deliverable to your address. Please look into this issue.
                                    Ekart Logistics customer support has been notified about the posted complaint.
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                                      P
                                      Parthya
                                      Jul 18, 2022
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                                      Address: Shadnagar-509216

                                      Ekart shipment ID FMPP [protected] not delivered but marked as delivered.
                                      No one else has received the Courier.
                                      I want proof of delivery or my Courier.
                                      Ekart Logistics customer support has been notified about the posted complaint.
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                                        A
                                        Anandhi Velraj
                                        from Chennai, Tamil Nadu
                                        Jul 17, 2022
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                                        Address: Chennai
                                        Website: ekart logistics

                                        I ordered some items in Flipkart App but Ekart Logistics courier service not yet delivered my orders.

                                        Last month i ordered a item till date not deliver to me.

                                        This month i ordered 4 items in Flipkart app but Ekart Logistics not yet deliver. my items. please help me 🙏
                                        Ekart Logistics customer support has been notified about the posted complaint.
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