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Ekart Logistics Complaints & Reviews

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Updated: May 5, 2026
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Ekart Logistics reviews & complaints page 126

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A
Abarna Jram
Jul 11, 2022
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I should have received my order by yesterday. But the delivery partner keep telling that he have generated OTP that I am not receiving it. I am receiving the OTP from all other websites except this. No human contact in customer care number and also they don't have the second option to verify a customer. The worst experience ever i had.
Ekart Logistics customer support has been notified about the posted complaint.
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    D
    dhruvjdhan
    Jul 11, 2022
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    Delivery cancelled - OTP not received

    Address: Yelahanka, Bangalore

    Today the delivery was supposed to happen for the Perfume but the delivery got cancelled due to OTP. I haven't received any OTP on my phone for the order. Could anyone please assist on this.

    Courier: 1392184_EMIZ-BLR10897
    Tracking ID: WSPP[protected]

    I tried to inform the courier also via the tracking page but there also my complaint is not registered due to the OTP issue. I am not receiving any OTP from...
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    N
    naman khator
    Jul 11, 2022
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    Tracking ID: WSPP[protected]
    Phone: [protected]

    The delivery person is asking for OTP but I have not received any OTP.
    I showed him the tracking page with my name and my ID but still, he won't give the order.

    https://ekartlogistics.com/shipmenttrack/WSPP[protected]
    Ekart Logistics customer support has been notified about the posted complaint.
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      S
      Shumfa12
      from Yamuna Nagar, Haryana
      Jul 11, 2022
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      Address: #1375, Yamuna Nagar

      I had ordered a watch rs.2000
      But i not get my order till now
      I have ordered it. On 26th of may, 2022
      I want my order or give me refund

      I WANT MY REFUND RS.2000
      Ekart Logistics customer support has been notified about the posted complaint.
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        B
        Bunny3110
        Jul 11, 2022
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        Order ID 5260224
        Tracking ID WSPP[protected]
        The product is not delivered due to OTP issue
        I did not recived any text message from Ekart about my order
        Please send OTP as soon as possible
        Ekart Logistics customer support has been notified about the posted complaint.
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          J
          Jitu Singha
          Jul 10, 2022
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          Order could not be delivered as otp couldn't generated. Delivery guy checked and called the registered number which was positive but still otp could not be generated and delivery went undelivered.
          Self also received a confirmation message today morning regarding the delivery.
          Ekart Logistics customer support has been notified about the posted complaint.
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            A
            Ananya Jena
            Jul 10, 2022
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            Please provide me information regarding this tracking number [protected] .
            I only received text for payment confirmation with this tracking ID but no updates after that..nd even I logged in into tracking site it just says last update on the date I placed order.
            Kindly help me resolve this issue
            Thank you
            Ekart Logistics customer support has been notified about the posted complaint.
            Jul 10, 2022
            Updated by Ananya Jena
            This image is the screenshot of the only text confirmation I received on payment.

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              A
              aditya.k
              Jul 10, 2022
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              Delivery OTP issue........

              My tracking id's are WSPP[protected] and WSPP[protected].

              My mobile number is correct for both the orders.
              Today my 2 shipments are out for delivery, delivery boy also came at my location but can not get that order because I am not receiving OTP .

              My shipment is from pickrr (Non flipkart order), so there is no other option from my side to see/get that OTP.

              You do not have any customer support...
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              R
              rohitojha
              from Mumbai, Maharashtra
              Jul 9, 2022
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              Address: N10/7 Telco Jamshedpur

              As today one of my product will go in return policy and also time alloted for pickup..

              Out for Pickup: SF Sonata Fibre Digita... with tracking ID FMPR[protected] from flipkart.com, will be picked up before 7pm today by an EKART Wish Master (call [protected], PIN 490). Keep the product ready with all accessories and tags for verification.

              But after 9PM delivery boys not came for taking.. so many time I did call and again and again saying I am in barinagar ..

              Are we have no work except waiting...

              Need to improve service... Also from today onwards I will not purchase any product from Flipkart...

              And also I will complaint in consumer court..
              Ekart Logistics customer support has been notified about the posted complaint.
              Jul 09, 2022
              Updated by rohitojha
              Complaint is still open
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                A
                Akhil NEERUKONDA
                Jul 9, 2022
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                I was supposed to recieve my package yesterday 8th July and now the status say's I've been reached out for which i wasn't. It was raining in Hyderabad and i did not receive any call from the executive of ekart.

                On 9th of july I recieved the same undelivered message because they weren't able to reach me. I'm right at my house since one week
                Ekart Logistics customer support has been notified about the posted complaint.
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                  A
                  Anshul Dahiya
                  Jul 9, 2022
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                  I ordered from my jewels (order no. 70486), but did not get oTp. Please provide me OTP so that I can receive my order.
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    A
                    Abhaypnd182
                    from Mirzapur, Uttar Pradesh
                    Jul 9, 2022
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                    Out for Pickup: Mr Bhoot Dancing Cactu... with tracking ID FMPR[protected] from flipkart.com, not picked up for against return
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      S
                      Suriya KSM
                      Jul 9, 2022
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                      I've ordered a product in Flipkart on 5th July 2022 order Id:FMPC[protected]. The expected delivery was 7th July. On that day the delivery person called me evening 8:16 pm. I was unable to pickup the call. So he left with my package to the store. Then afterwards I called him and asked him where my package was and when will I get it. He said I called you once you didn't respond. So I left with the package to the store. Then I asked him why didn't you call me again, he told me like I'll not make call second time If you pick up while I call you the first time, I will come, if not, I leave. Then I hang up tha call.
                      Next day 8th July I've seen the notification of my package is out for delivery but no one called me for the package then afterwards when I was tracking my package in the ekart website, that shows the status of the package is undelivered due to the cash on delivery amount is not ready. None of the delivery person called me but how could they update the status as cash on delivery amount is not ready.
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        A
                        Anjeeta P
                        Jul 8, 2022
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                        Tracking detail WSPP[protected], I didn't receive my parcel, Delivery executive came to my home, He said he cant deliver as the mobile number mentioned was wrong. Hence OTP didn't came to my mobile Number .
                        May i know when delivery will happened without any OTP.
                        If not planning to deliver, please initiate refund.
                        its more than 2 Months now
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          T
                          The dawg
                          from TINSUKIA, Assam
                          Jul 8, 2022
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                          Address: Assam, Tinsukia

                          The experience has been the absolute worst so far..
                          The courier office confirmed the delivery of the package without my permission and now I have already received more than two automated calls saying that I have received my package even though I haven't...
                          They have so much power in their hands that they can confirm delivery of any order on their own, there is not even OTP system to keep them disciplined...
                          The entire system is just corrupt...
                          This courier service is the worst courier I have experienced so far
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            S
                            SumanSarma123
                            from KHOWAI, TRIPURA, Tripura
                            Jul 8, 2022
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                            Address: SBI CSP, TRTC ROAD, GANKI, Near Tripura State Co-Oparative Bank LTD., KHOWAI, TRIPURA, PIN - 799201

                            I ordered an item on 17-june-2022 on Amazon and shipped on 18-june-2022 by your courier. When I track it by your website, there is showing order reject but when i contact amazon customer service they told me order will be delivered by 5-june-2022 but i did not get my order yet! So, please help me about this order. I request you.

                            Tracking Id - NMBP[protected]
                            Name - Suman Kumar Sarma
                            Mobile - [protected] / [protected]
                            Email Id - [protected]@gmail.Com
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                              J
                              Jopkfoom
                              Jul 8, 2022
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                              Address: Mumbai

                              Service support team[protected] My product not delivered to me but i got email that it is delivered

                              Out for Delivery (Replacement): Chkokko Men Black Soli... with tracking ID MYNP[protected] from myntra.com will be delivered on successful pickup verification, today by an EKART Wish Master (call [protected], PIN 140). Keep the product ready with all accessories and tags for verification.

                              Delivered: Chkokko Men Black Soli... from myntra.com was...
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                J
                                Jopkfoom
                                Jul 8, 2022
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                                Address: Mumbai

                                My product not delivered to me but i got email that it is delivered

                                Out for Delivery (Replacement): Chkokko Men Black Soli... with tracking ID MYNP[protected] from myntra.com will be delivered on successful pickup verification, today by an EKART Wish Master (call [protected], PIN 140). Keep the product ready with all accessories and tags for verification.

                                Delivered: Chkokko Men Black Soli... from myntra.com was..k
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  Jopkfoom
                                  Jul 8, 2022
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                                  Address: Mumbai

                                  My product not delivered to me but i got email that it is delivered

                                  Out for Delivery (Replacement): Chkokko Men Black Soli... with tracking ID MYNP[protected] from myntra.com will be delivered on successful pickup verification, today by an EKART Wish Master (call [protected], PIN 140). Keep the product ready with all accessories and tags for verification.

                                  Delivered: Chkokko Men Black Soli... from myntra.com was...yet
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                                    Jopkfoom
                                    Jul 8, 2022
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                                    Address: Mumbai

                                    My product not delivered to me but i got email that it is delivered

                                    Out for Delivery (Replacement): Chkokko Men Black Soli... with tracking ID MYNP[protected] from myntra.com will be delivered on successful pickup verification, today by an EKART Wish Master (call [protected], PIN 140). Keep the product ready with all accessories and tags for verification.

                                    Delivered: Chkokko Men Black Soli... from myntra.com was.
                                    Ekart Logistics customer support has been notified about the posted complaint.
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