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Ekart Logistics Complaints & Reviews

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Updated: Dec 1, 2025
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Ekart Logistics reviews & complaints page 168

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B
Brijesh Mavi
Oct 7, 2021
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My order number is OD[protected]
But the delivery boy miss guided me about the delivery time and place of delivery. I waited him for 3-4 hours at different places. But he misguided me about everything and just canceled my order himself without even meet me.and then he switched off his Mobile..
Also Flipkart is not providing the right information about my shipment.
Ekart Logistics customer support has been notified about the posted complaint.
My order number is OD[protected]
But the delivery boy miss guided me about the delivery time and place of delivery. I waited him for 3-4 hours at different places. But he misguided me about everything and just canceled my order himself without even meet me.and then he switched off his Mobile..
Also Flipkart is not providing the right information about my shipment.
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    A
    Aakash Deswal
    Oct 7, 2021
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    Address: Bahadurgarh haryana 124507
    Website: Flipkart

    Delivery boy talk rudely and denied to do door step Delivery .. wrost experience ever
    Ekart Logistics customer support has been notified about the posted complaint.
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      S
      Sharma gyanendra
      from Kanpur, Uttar Pradesh
      Oct 7, 2021
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      Address: Barra ..kanpur near.. singh dhabha

      The delivery boy is not come in adress and cancel my order … and i m calling munsite to delivery boy than he say sir abhi ata hu tabhi ata hu sir raat ho jayegi aya to theek warna kal ata hu and next day he cancel my order this is not good you waste my time money and your loyalty about parcel and services…. And my secound parcel same thing do this ekarta centre they dont call not going delivery adress bus parcell cancel kar diya…
      +2 photos
      Ekart Logistics customer support has been notified about the posted complaint.
      Oct 07, 2021
      Updated by Sharma gyanendra
      Please dont do this you do this i m not buy any product and go to amazon
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        M
        Mrinmoy438
        Oct 6, 2021
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        Address: Barakar

        FMPC[protected] my shipment no..
        Ekart logistics what happened ?
        My product recieved my nearest hub in 3rd oct but delivery not possible 😂😂😂
        +1 photos
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          A
          Aksy8aug
          from Ballia, Uttar Pradesh
          Oct 6, 2021
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          Address: Kharouni Bansdih Ballia Uttar Pradesh

          I had ordered a product from flipkart. My order was coming through ekart logistics.
          FMPP[protected] is tracking id. I did not received the product and it is showing me as product is delivered. Please deliver my product or refund my money as it was a prepaid order.
          Ekart Logistics customer support has been notified about the posted complaint.
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            B
            Begum Ara
            Oct 6, 2021
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            4TH October 2021 Client number-[protected] address: electrobeats, Plot nuber 9, 110081..is written in the parcel...I am complaining for the third time to you beacuse the product was delivered by you..kindly take back the product and refund me...because you can identify the seller who send that product for delivery and I have made payment to [protected]@ybl on 4th October at10:25 am. Tracking ID SMPC[protected] Delivery partner -Ekart ph: [protected], pin-252 ...please help otherwise your reputation will be at stake for delivering fraud and fake shipments.
            Ekart Logistics customer support has been notified about the posted complaint.
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              R
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              Address: Near prassana vilas hotel, straight to rock line gym, bathalapalli, hosur, tamil nadu 635109

              I odered from flipkart having order id OD[protected] is expected delivery date is 5th oct but from 5th oct delivery person is calling us and saying i can't able to come today and I'll deliver tomorrow. Today also the same thing said and this is intorable and we'll never expect like this experience from ekart.

              Hope you'll consider my concern and will take appropriate action and I'll get my order as soon as possible.
              +1 photos
              Ekart Logistics customer support has been notified about the posted complaint.
              Oct 06, 2021
              Updated by [email protected]
              Hi team,

              I odered from flipkart having order id OD[protected] is expected delivery date is 5th oct but from 5th oct delivery person is calling us and saying i can't able to come today and I'll deliver tomorrow. Today also the same thing said and this is intorable and we'll never expect like this experience from ekart.

              Hope you'll consider my concern and will take appropriate action and I'll get my order as soon as possible.

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                L
                learning lifestyle yashi
                Oct 6, 2021
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                Courier not received FMPC[protected]
                Ekart Logistics customer support has been notified about the posted complaint.
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                  K
                  kk1995
                  from Vijayawada, Andhra Pradesh
                  Oct 6, 2021
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                  I paid amount of 1549 on phonepe for delivery boy i checked the product after words the product was too worst so please refund my amount
                  delivery date 2/10/21
                  client number [protected]
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    A
                    Akib Muqry
                    Oct 6, 2021
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                    My delivery was supposed to be on 4 it didnt came in . I got a message on 5th oct that it is out for delivery but it didnt came in . Now on 6th oct i got a message that its going to be delivered today but still not coming in worst experience ever
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      P
                      pkmmmmm
                      Oct 6, 2021
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                      Address: Dakatpukur , Bamongola , Malda, 732138

                      My order id is FMPP[protected] . The delivery boy came and asked us to provide OTP . We provided it correctly. . Then he told us that there is some problem with the OTP, so he will deliver it tomorrow.
                      But after 4-5 hrs of his departure, the delivery status is showing Item Delivered.
                      We tried to call him with Flipkart number and pin number 154, but his phone is switched off..
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        Praveen Godara
                        Oct 5, 2021
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                        The Ekart delivery executive assigned to my area is refusing doorstep delivery and as retaliation to me, he is cancelling all my orders deliberately labelling them as out of delivery area.

                        Kindly, find the details as attachments.

                        Please take strict action against this person as people like me are suffering at the customer end because of him. If you listen to the recorded calls between us, he is becoming more and more hostile towards me. He has deliberately cancelled a total of 10 of my orders till now and their details are as follows:

                        OD[protected]
                        :LEVI'S Men Printed Casual Blue Shirt (Price-867)

                        OD[protected]
                        : All the four items

                        OD[protected]
                        : LEVI'S Solid Men Trunks (Price - 241+17)
                        :LEVI'S Solid Men Trunks (Price - 298+19)

                        OD[protected]
                        :OPPO Enco Buds With 24 hours Battery Life Bluetooth Headset (Price -1518+100)

                        I hope that your reputed company is bigger than this person's personal ego. So kindly take strict action against him.

                        Thanking you.
                        +2 photos
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                          Tarun Phore
                          Oct 5, 2021
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                          My order had reached mangolpur hub which is near my location but it was sent back to farukhnagar which the motherhub. it was supposed to be delivered today but wasn't i am really sad about this.
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            A
                            Azlan786
                            from Hyderabad, Andhra Pradesh
                            Oct 5, 2021
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                            Address: Hyderabad, Andhra Pradesh

                            Regarding late delivery,
                            Product dispatched to my nearest hub yesterday but still not delivered why is that, and why they keep products with them for 2 days and deliver. There is not hard and fast rule to wait till expected delivery date, they can give early so that customer is happy. Other shopping site delivers fast. Ecart team should really work on this,
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              A
                              ankur.bhatnagar4545
                              Oct 5, 2021
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                              My item has been dispatched to your Ekart Logistic via FMPP[protected] on 2nd October 2021 but still, it's not been delivered to me.
                              I want my parcel today itself.

                              Order ID : OD[protected]

                              Regards

                              Ankur Bhatnagar
                              [protected]
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                R
                                Ram Tayade
                                Oct 5, 2021
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                                Address: Khamgaon

                                Order ID :

                                OD[protected]

                                I purchased iphone 12 mini with exchage of 7050 with respect to condition of my phone.

                                Exchange Breakup is :
                                7050 : No issue in phone
                                4600 : Dents, Scratch
                                2900 : screen issue

                                Today delivery boy asking for 4100 rs (No explanation) although condition of my phone is excellent. Mobile inspection is also not good they try to scratch or remove screen and give false explanation that your phone has hole and demanding money immediately within 10 mins or order will be cancelled. I was ready to pay money according to dent/scratch which is also negligible in my case still they were asking for higher amount.

                                I feel they do not report same to Flipkart, they keep money for themselves and if Flipkart raised some issue then they will have additional money to pay.
                                +4 photos
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                                  F
                                  FebyJose
                                  Oct 5, 2021
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                                  Address: Sulthan Bathery, Wayanad, Kerala

                                  I placed an order from flipkart and Ekart was there delivery partner. Everyday I'll receive messages and calls saying I have a product out for delivery but the product never gets delivered. I contacted there office in my locality and they said they were not able to contact me through phone. But they called me everyday saying I have a delivery through the same number. I contacted the assigned delivery boy and he says he is right now somewhere far away from my area, so it will be delivered next day. This repeated for 3 times and then the order got cancelled automatically. The delivery guy could have asked anyone in my locality for my address or anything regarding my home but nothing like that happened. Now because of this I had lost my time waiting for them and my money as I had purchased some other products from the local store associated with the product I ordered. I really need to know why this happened because I don't want the same thing happening to my future purchases as well.
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    Jayanta8115
                                    Oct 4, 2021
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                                    Address: Nabadwip, near buro shibtala, Nadia,741302

                                    Tracking ID number FMPP[protected]
                                    The delivery boy visit at my doorstep at night 8:30 pm and tell me that he can't exchange of my Realme 3 pro mobile I will order it on offer and get the price 6700 but he tell me that only 3000 rs I get with exchange,
                                    Then I question him, he reply that he need a mobile for his wife because my mobile condition is excellent,
                                    My first question is I will give the mobile to company or delivery boy?
                                    The rate how much decrease from 3000?
                                    Purchase time I get imei number and no crack on my mobile,
                                    This is too much pathetic service from ekart,
                                    My register mobile number is [protected]
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                                      B
                                      Begum Ara
                                      Oct 4, 2021
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                                      Delivery Date 4th October 2021 time 10:25 ...Kindly make a return and refund the cod amount from that fraud seller who has courier the shipment from your company. As you have other details of the fraud person. Kindly do the needful as it will ruin your company name to deliver fraud people shipments..
                                      +1 photos
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                                        H
                                        Harikrishnan Lal
                                        Oct 4, 2021
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                                        Address: Pravara institute of medical sciences, Loni Maharashtra 413736

                                        I had bought a Puma 365 ignite football shoes from Myntra.It was delivered by Ekart logistics on September 3rd . The shoe was not upto the quality as it started to wear off before the end of September and it’s sole completely came out. I requested for a return in Myntra as my return period was not over and had called and informed the Myntra customer care about the situation of my shoes, they had asked me to send the photos of the shoes via mail. Which I did and my return was accepted by Myntra. But when I took the shoes for return, the Ekart logistics service guy denied to return my shoes and said that his manager had instructed him not to take any damaged or defective goods for return. What I don’t understand is if Myntra doesn’t have an issue with accepting my defective shoes why does Ekart have an issue. Ekart is just delivering the goods purchased
                                        from different online sites.
                                        I request you to kindly look into it.
                                        Ekart Logistics customer support has been notified about the posted complaint.
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