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Ekart Logistics Complaints & Reviews

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Updated: Sep 26, 2026
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 168

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S
Sundram786
Oct 29, 2021
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Address: 273402

The delivery boy rejected my order even not examine the exchange rate of my old mobile, what a rubbish service
Ekart Logistics customer support has been notified about the posted complaint.
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    S
    sushil19372
    from Lucknow, Uttar Pradesh
    Oct 29, 2021
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    Hi,

    Ekart Team is not responding about my order and its expected date already laps so please suggest.

    The Field Executive has denied for this delivery due to shipment has been lost but Flipkart/Ekart not confirming me that where is my order.
    Ekart Logistics customer support has been notified about the posted complaint.
    Oct 30, 2021
    Updated by sushil19372     Hi

    Please update status.
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      H
      Harisunder
      from Arni, Tamil Nadu
      Oct 28, 2021
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      Address: Sevoor, Near ADB kalyanam mandabam, Arani,TamilNadu-632316

      Tracking ID FMPR[protected]
      He rejected in damaged product received but produced is good quality, he said model is different so iam rejected i damaged, but seller pickup conditions is damage check only, but is said model name is change so iam not pickup returned reason is damaged? Please kindly help to me...
      Ekart Logistics customer support has been notified about the posted complaint.
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        S
        SanjayLoha
        Oct 28, 2021
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        Address: Malipur maharaj ganj Post Guwara Taiyabpur Arka Dariyapur Road Near Animal Hospital
        Website: Flipkart

        Delivery boy not deliver the product at delivery place
        Ekart Logistics customer support has been notified about the posted complaint.
        Oct 28, 2021
        Updated by SanjayLoha         FMPC[protected]
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          R
          Roja Chary
          Oct 28, 2021
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          Hi its regarding an order which i have placed on 4th Oct...It was I phone SE and still i have not received my order..
          From Ekart am not getting any call nor message regarding product delivery..
          When am calling to their numbers its not connecting..

          FMPP[protected]
          Merchant: flipkart.com

          Received by: R Roja

          Expected on: Thursday 07 October 2021,

          11:59 PM

          I have not received yet.
          Ekart Logistics customer support has been notified about the posted complaint.
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            M
            Mehul Meena
            Oct 28, 2021
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            Address: Gurugram, Farukhanagar

            It seems like flipkart doesn’t care about their customers. I ordered macbook air m1. Order delivery has already been passed promise date and I’m not sure are the gonna deliver or not.
            If someone orders for worth rupees more than 80K then they should be responsible for timely delivery.
            #boycotEkart
            Ekart Logistics customer support has been notified about the posted complaint.
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              S
              sreeraj94tvm
              Oct 27, 2021
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              Address: Kulathuvilakathu veedu manacaud po tvm 9

              My product have arrived on Trivandrum Pattom HUB on 24th on september and still not delivered last time my order of monitor was delayed same way and the returned the product which I took on emi and I had to cancel the order and which had cost me money loss the same is happening again. UR service here is very crappy please do it fast
              Ekart Logistics customer support has been notified about the posted complaint.
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                R
                Roshanmathuri
                from Jharia Khas, Jharkhand
                Oct 27, 2021
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                Address: Poddar para jharia kishan bakri atta chaki pass jharia jharia

                Cotton shirt return Karan hai jo app diya hai woh nahi hai wrong items diya hai mujhse paise return kar dij aap se anurodh hai ki jo shirt magage thi woh nahi hai
                Ekart Logistics customer support has been notified about the posted complaint.
                Oct 27, 2021
                Updated by Roshanmathuri                 Cotton shirt wrong item hai apps se anurodh hai ki jaldi aayega shirt return Kar dij paise return kar dij
                Oct 27, 2021
                Updated by Roshanmathuri                 Cotton shirt return Kar dij main pic vaj raha hau place order my check

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                  M
                  [email protected]
                  from MOHALI, Punjab
                  Oct 27, 2021
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                  I have placed an order on 3rd October and still it's not delivered to me. My shipment tracking number is FMPP[protected]. Get this delivered as soon as possible otherwise, I am going to escalate to the consumer court. I haven't got any update on shipment after 18th October.
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    T
                    TECHNO WORKS !!!)
                    Oct 27, 2021
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                    Hey this is my tracking id-FMPP[protected].
                    The courier boy call me for delivery asking me for delivery at a wrong address.

                    When I have repiled him to please deliver my product at my address he refuses and says"that is not mine area I will not deliver it at that place. And he submited for cancel .

                    This is not going fare with me I want justice from your side

                    Regards
                    Ramesh kumar kushwaha
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      A
                      AkshayHotmail
                      Oct 26, 2021
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                      I got an message notification from ekart saying that my product has been delivered by agent Atul Dhundhe but I have not received my product. Also I tried calling him from morning many times but he didn't picked up my call and not even call back. Phone number that I was trying to call on was mentioned into the OUT FOR DELIVERY message.

                      Tracking Id: FMPP[protected]
                      Ekart Logistics customer support has been notified about the posted complaint.
                      Oct 26, 2021
                      Updated by AkshayHotmail                       Delivery agent name is Atul Dhundle which is mentioned into the EKART message of product delivered successfully.
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                        B
                        BubaiT
                        from Kolkata, West Bengal
                        Oct 26, 2021
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                        Address: Sonarpur

                        Hi.

                        I want to lodge a complaint against the delivery person who was carrying the order no: OD[protected]

                        The delivery person don't want to deliver the product at delivery point. He called at 8:30PM and asked to collect the parcel at his chosen place instead of delivery address which was clearly mentioned at time of placing the order.

                        The delivery person did care about the reputation of the your good company as he said I can lodge complaint who ever I can, he doesn't care about anything.

                        This is my earnest request to solve this misbehavior to customer which causing customers unnecessary problems.

                        Looking forward to a positive response from your side.

                        Regards
                        Bubai Tapadar
                        [protected]
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          G
                          Gupta gg
                          Oct 26, 2021
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                          Order hasn’t delivered yet. I am waiting for it since the expected date of delivery. Please deliver it as soon as possible.

                          Thank you
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            C
                            cpp1985
                            from Mehsana, Gujarat
                            Oct 26, 2021
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                            Dear all
                            Really it was pathetic service from your ekart Jasdan - Gujarat division.

                            My return and refund is already approved by flipkart and your ekart manager is nit accepting the return.

                            Please go through the below details.

                            Out for Pickup: DELL Inspiron Core i3 ... with tracking ID FMPR[protected] from flipkart.com, will be picked up before 9pm today by an EKART Wish Master (call [protected], PIN 103). Keep the product ready with all accessories and tags for verification.

                            So please treat this matter on mist urgent basis
                            My no is [protected]
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                              A
                              Amul Patil
                              Oct 25, 2021
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                              Address: C-505 Diya Style Home, Opp Barsana Flats,Undera 391330

                              My father has order one product but not working i have try to calling Ekart customare care & also try to 2-3 number all are numbres switch off. please provide my refund amount and plese pickup the damage material.i
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                K
                                kak1
                                from Hyderabad, Telangana
                                Oct 25, 2021
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                                I Had Placed a Order, unable to delivery by Ekart, This is 3 Order not Delivery by Ekart, They are keep on Postpone Dates. I Kept mail to grievance.[protected]@flipkart.com there is no Reply, Customer care telling same thing every time. they are not delivering the product.
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  K
                                  Kalla Kannayya Naidu
                                  Oct 25, 2021
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                                  Address: MVP Colony, Sector 8 , Visakhapatnam

                                  Dear Sir,
                                  It is intimated that i have placed an order in Flipkart with Order Id:OD[protected] on 07 Oct 21.
                                  It may be noted that item was shipped on 12 Oct 21 via Ekart Logistics vide tracking no. FMPC[protected] and reached to Vizag Hub 15 Oct 21.
                                  It is pertinent to mentioned that i haven’t received that item till now, while I’m checking my flipkart account it shows “Out for delivery” and it was lastly updated on 18 Oct 21(Screenshot attached). I went to Ekart hub today to know the status of my order, so many people are there to came to the hub for the same problem, no one from Ekart rep had responded politely. I am really very very bad about this Courier services. Ekart logistics getting very bad impact due to this hub.
                                  Request to track my order and do the needful at the earliest.
                                  Awaiting for your early reply.
                                  Thanks & Regards
                                  K K Naidu
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    UtkarshZ
                                    Oct 25, 2021
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                                    Address: Firozabad, Uttar Pradesh

                                    Date:- 25/10/2021
                                    Tracking Id:- FMPR[protected]
                                    Incident:-
                                    So an order from flipkart was scheduled for pickup today. When the delivery boy arrived he told me that I will receive the acknowledgement sms in the night. When I refused to give the package without the acknowledgement sms he threatened me to cancel my return and then all of a sudden he started telling me that the product looks old when I asked him for clarification he misbehaved and then he threw the package towards me.
                                    Ekart Logistics customer support has been notified about the posted complaint.
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                                      S
                                      Swagatam Ghosh
                                      Oct 25, 2021
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                                      I recently ordered a Bluetooth earphone and a mobile phone from Flipkart. The shipment was so slow, it got stuck to a single destination for more than 12hrs. From the destination it's 5-6 hours, I could literally go and pick up my Order from the facility. Pathetic shipping and movement of goods.
                                      Either change the management of transportation and logistics or flipkart please change the delievery service company!
                                      Ekart Logistics customer support has been notified about the posted complaint.
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                                        L
                                        Lavanya Ramesh
                                        Oct 25, 2021
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                                        Address: Gummidipoondi

                                        I ordered for 2pcs of Aqua gel sunscreen worth 500rs in flipkart.While delivering I made payment through gpay to ekart account but due to network issue it was in processing stage hence I paid it through cash.
                                        After the delivery boy left my place my money got debited. I kindly request you to check into the discrepancies and make my refund as earlier as possible.
                                        Ekart Logistics customer support has been notified about the posted complaint.
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