Ekart Logistics Complaints & Reviews

I had placed an order on 16th December 2023 and was supposed to be delivered by 20th but got delayed to 22nd December 2023. The order ID was: 7238.
During the time I was not available at the recipient address side as I was out of town. I got a call from +[protected] stating that the delivery person is at the main gate with my package. As I was not there, I asked him to deliver the package at security cabin. I even received a call from +[protected] asking for my feedback but I informed them also the same that I am currently out of town.
On returning on 27th December 2023 when I inquired about the package the security guard said he did not receive any parcel, and no one came for any delivery.
I need to know where my package is. And if it is lost, I ask for a refund.

Dear Team,
I have booked an Imported Shoe Rack with High Quality with Price amount Rs.999.,

The shipment details provided below.
Merchant: SHIFTO 1 kG
Tracking ID: STLC[protected]

Complaint - The product was delivered with damaged product and also product not been expected what they have showed in product description details.

Paid to Gpay - [protected]...

My dealer parcel me the packet from Rajkot to Himatnagar. Now they are demanded 1150 for security charges and 1550 for delivery and I paid . Now they are demanding 2850 rs .
Once I pay 2850 only then I will recieve the courier. And I want refund of 1150 + 1550rs . Also want the parcel.

Today received a parcel on Cash on Delivery against PAXC[protected],

Please check the attachment for your reference.
I have not received the Invoice copy against this delivery.

I paid Rs.1000 and received the parcel. I ordered T-Shirts -4 nos but I received the waste cloths.

I know ekart logistics is not responsible,
please don't pay the cash to the seller.
And help me or the return of my money

I have placed an order by mistake from randm, I want to cancel the order .

I am writing to express my dissatisfaction with the non-delivery for my order with tracking number [FMPP[protected]], placed on (21 Dec 2023)
I request an immediate investigation and resolution. If delivery is not possible promptly, I expect clear information.

Order ID - OD[protected]Undelivered: GREEN TEE Baby Boys & Baby ... with tracking ID FMPP[protected] could not be delivered today. Please take a ligal action against your delivery person Bikram Mandal.

I order some items from electronic spices and the shipping got to the ekart logistics so they told on 24 december it will and now 24 they are saying that delivery attempted in next three days this is not right to do likes this my tracking id-SRTC[protected]

I've ordered RANDM SUNAX 800 from https://97733e-3.myshopify.com . And received detergent soap bar inside the box. The package cost ₹1399. Please refund the amount....

Me shiv kumar, Punjab kapurthala ka rehne wala. Jab bhi Flipkart se kuch order krta hu, to e-kart logistics services hmse charges lekar, mera saman ko deliver ni karta hai
Recently I ordered a watch, the dilivery guy demand for online payment. I done it.. but product usne Hume nhi diya
Shippment number hai FMPC[protected]
And delivery person ka number[protected]

Dear Ekart team. I am really disappointed with your service. It's been more than 10 days i booked a parcel from Kolkata for Mumbai but it has not been delivered yet. The delivery boy did not even tried to contact the person. They are marking falsely.
The following is the tracking number - BGSC[protected]. I have tried to contact the support team for several times but not getting any response. Kindly look into the matter and do the needful at the earliest.
My contact number is [protected].

I have not ordered anything from snapdeal but one product has been ordered when I contacted snapdeal they say it’s not able to cancel it bcs it’s been already shipped. I’m try to contact ekart for cancel the order but they are not responding to anything:
Order id: SDLC[protected]

I have not ordered any items from snapdeal but still some products has been ordered when I contacted snapdeal to cancel the order they are saying they cannot cancel it because it’s been shipped. Delivery company is ekart when I m try to contact them they are not receiving the phone . I would like to cancel the my order
Orde id :SDLC[protected]

After assurance from the pick up office that the parcel will reach destination in four days it took seven days and after that the delivery men obstensibly marked delivery failed due to non acceptence of parcel. They pressurises the receiver to receive to get it collected bt themselves. And there is no proper grievance redressal mechanism customer support number or escalation mechanism, i am more than willing to divulge my parcel tracking id if ekart wishes. It has the worst service in b2b segment.

Undelivered: GREEN TEE Baby Boys & Baby ... with tracking ID FMPP[protected] could not be delivered today. We will deliver on[protected]:59. To schedule delivery on a different date, please visit Orders section on your app. Click to give feedback: http://fkrt.it/5XyFU3uuuN Ekart

Hello Team
As discussed on call reference of[protected] order number we ordered " Girls blue embellished sleeveless LED party dress. While tracking status i called on [protected] Flipkart ecart service for update the status but they revert as our executive will call as they are busy.I got call from [protected] number replied me as pincode number not updated for re-registration send us 2rs through your registere what's up and UPI account number.
Today morning i have received message as 3900 debited from my account.

I want to report fraud request & investigate with your legal team to take action.

Attaching my order & transaction details along with contact details from fraud team.

Fraud 1 number:- [protected]
Fraud 2 number:- [protected] from this number we received.apk file to send money.

Transaction details:-
Sent Rs.3969.00 from Kotak Bank AC X5989 to googleads axisbank on 22-12-23.UPI Ref[protected]. Not you, kotak.com/fraud

Best Regards
Ajay Phalke
[protected]
[protected]

One of the worst services, it has been 3 days now I am following with the team for my delivery. The package arrived near my location on 18th December 2023 and I get the delivery would be today message till 21st December 2023. Everyday I call the number and I get the message it would be delivered tomorrow. Now today when the checked the tracking found that every day even when I followed up the message was Unsuccessful Undelivered. (Rescheduled to:[protected] and today (22nd Dec 2023) it is mentioned as Marked RTO: ORDER_REJECT.

If you guys are not capable enough to deliver, you could have at least informed me when I called to come and collect the package myself. There is not even a proper Contact Us in the official website to call or Escalate.

I ordered some products worth rs 2680, two days back ekart agent came for delivery, but i didn't got any otp, so he refused to deliver it, the guy attempted for 2 days it doesn't worked, i talked to their manager he also says its not our policy with out otp we can't do anything, we cant deliver if they return it i will lose my courier charge i payed around 300 for it, pls pls stop doing like this, deliver my parcel, my phone don't receive any otp i dont know why, pls send it to my email id instead.

I order hoodie but I received 2 old pants order was completely changed please resolve my concern as soon as possible

I had ordered a product from Flipkart which was supposed to be delivered at my home. The delivery guy calls me and ask me to come where the place where he standing. Was five minutes away from my home so I told him to come near my home so he said me, he was not able to locate. so I asked him to come near the address and I’ll pick him up so I went to pick him up and he says that he won’t be coming to my home to deliver it since I am already here also it was an open box delivery and he started opening my product, my delivery on the street itself. I requested him to come to my home so I can check the product according to my convenience at my home if it’s working or everything how am I able to check the product on the street itself if it’s working on not working or everything else is fine also what he said me is, we do the same for everyone and if you want then take it or I’ll cancel it. Name of the executive was aditya