Ekart Logistics Complaints & Reviews

I have purchase mobile from Flipkart but my mobile not Delivery at a time EKART logistic employee has very bad behavior because of that i suffering emotionally and mentally problem. Flipkart customer care also 100% RESPOSBILE, they did not help and just ignore issue and i call 3 to 4 time to Flipkart team but did not help.
i need justice from your side i hope Indian consumer help me at urgent basis

I am writing to express my disappointment and frustration regarding the delay in the delivery of Woscher 878 Waterpro Washer with reference number FMPP[protected], which I placed with your company on September 09 2024. According to the initial estimated delivery date provided to me, I expected to receive my order by September 11.
However, as of today, I have not yet received the shipment, and the tracking information indicates that the delivery is significantly overdue. This delay has caused inconvenience, as I had made plans based on the expected delivery date.
I understand that unforeseen circumstances can lead to delays, but the lack of communication and transparency from your company regarding this delay is unacceptable. I have tried contacting your customer service department on multiple occasions, but I have not received any meaningful updates or explanations.
I kindly request that you investigate the reasons for this delay and provide me with a revised delivery date at your earliest convenience. I expect that your company takes immediate steps to rectify this situation and improve its communication with customers.

I kindly request that you immediately investigate the status of my order and provide me with a detailed explanation of the reasons for the delay. Furthermore, I expect a revised delivery date that you can commit to. It is crucial for me to have this information as soon as possible to make necessary adjustments to my plans.
I value your products and services and would like to continue our positive relationship. However, if this issue is not addressed promptly, I may have to reconsider future purchases. I trust that you will take this matter seriously and work to resolve it as soon as possible.

Thank you for your attention to this matter, and I look forward to hearing from you soon.

I have ordered Men's 2 summer paints to Street fusion, but delivered wrong product actually very cheap product, this is COD & pay directly to E-cart representee. When i enquired then found the company is fraud. Also i want to find out the address of the seller through E-Cart tracking number, seller address is not mentioned.

How E-cart accept courier without seller address???
Why they have not shared all information along with tracking number. I request to please hold seller payment and refund same to me also how fraud company registered with E-cart .
I complaint same with bank and going to raise with cyber team.

I ordered 'Little Olive Tikes New Adjustable scooter' from Flipkart on 14th September 2024. order ID was OD[protected]. and the tracking Id was FMPP[protected] send by Ekart Logistics. A delivery person called me on 17th September 2024 and ask me the OTP to deliver my product (I am living in RGIPT Jais, Amethi campus. Here none of the outliving person is allowed to enter into the campus. So, all the delivery person takes the OTP on call and handover the parcel to the watchmen of gate no 2. and the entry is written in the record book.). But when I went to the Gate no. 2 to pick up my parcel I neither find my parcel and nor the entry. I also called on that number, but no one picked the call. Then after I raise a complain on Flipkart, but they say that this issue cannot be resolved by Flipkart.

Note: * I didn't find any customer support service of Ekart Logistics for the complain.
* I also have a call record. which I can't be attach here because of the format issue.

My order got cancelled without any reason or issue. I didn't get any notification or message from company. When my order was shipped, I got whatsapp message from ekart to share location by tapping on + or location icon. But in that message there was no such icon or pop up was available.

Please resolve my issue as soon as possible because I need my order (books) urgently. Hardly one week is left for exam.

Ekart is the delivery service that comes under Flipkart. I ordered an item from them which was worth 410 rupees. Here are the details -

Ekart Update : flymiles Suitcase cabin bag... with tracking ID FMPC[protected] from flipkart.com will be delivered today before 11pm (call [protected], PIN 126).

Yesterday morning the product was delivered but the delivery boy named Tushar collected 480 rupees from me instead of 410. Sharing the details below -

Transaction Id - T2409100944147728718564 to his UPI - [protected]@axl

I contacted the number that he called from but he did not pick up. I sent messages to his UPI id platform but he did not respond.

Kindly look into this matter. Ekart has no good customer service. Please help.

Received a delivery with COD Rs 599 through ekart on 11 September. I had never placed such an order, and there are no mechanisms for return and refund. The delivery package had my name and address, and I had also received an sms titled ekart update. Details mentioned in the sms : tracking id: SHBC[protected].
MY PERSONAL DETAILS HAVE BEEN USED WITHOUT AUTHORISATION and to conduct an illegal delivery. Please take the necessary actions to prevent futher misuse.

I order some items from isha foundation and it is now showing incorrect address so order undelivered please rectify or refund back

Flipkart Order Number : OD[protected]
Ekart Tracking number : FMPP[protected]

The shipment has reached at the hub nearest to my address on 28th July. Since then it has been roaming in and out of the Ekart facilities every day and the delivery has been delayed.

Why do they mention "Product will be delivered in next XX days" when they cannot ??

1st promised delivery date : 28th Aug (Not delivered)
2nd promised delivery date : 31st Aug (Not delivered)
3rd promised delivery date : 1st Sep (Not delivered)

As per tracking info, the shipment has been going to and between ''Pune Sort Facility" and "IdentifyPlusPirangutODH_PIR" multiple times for no reason !!

No any moment, from 29th Aug 2024

I didn't receive my product yet, but delivery boy updated as delivered.

I ordered 2 Kurtis semi stitched and receive a wrong and cheap quality products I want to change my order returned or refund

I have ordered a order for send our relative but the delivery boy said I want OTP but the delivery date is today and he ask me for OTP tomorrow so what will I do and the order will not delivered at the house and the delivery boy seed that the order has been delivered

The parcel was not been delivered due to non received of otp delivery boy had tried several time but no otp

HI team
i have ordered a baby feeding high chair from myntra
track id: MYEP[protected]
already my order once got cancelled by logistics teams without saying any reason, i waited for a week and then got cancelled
and now logistics sent me message yesterday saying delivery will be done at 11pm and today it said i was not there to pickup and again got re scheduled for today delivery again at 11pm
i have made full payment as well already and this is kid product and i need this urgently and i feel i got into some logistics scam

please help me solve this

My sister ordered Rakhi's for me from Myntra and sent via Ekart with tracking ID MYEP[protected].

Shipment was supposed to deliver on Aug 6th but unfortunately till today this package was not delivered to us. But Ekart has marked this shipment as delivered in their system. We called to Ekart delivery number so many times but no solution for this issue. Even we have lodge a complain with Myntra but no resolution.

Please look into this.

Regards,

Dr Sanjay Jain
Bangalore
[protected]

Sir,
I ordered white cotton Hakoba readymade blouse with tracking ID WMLC[protected].My ordered blouse size is 34.But i got the size 32.Please
give correct size blouse.
The blouse colour is shaded with violet colour.
please give me the ordered and good quality blouse.

Ekart Update : White Cotton Hakoba Readyma... with tracking ID WMLC[protected] from WMall will be delivered today before 11pm (call [protected], PIN 158). Pay with Flipkart UPI to get Rs. 50 off!

Your delivery boy reached our complex yesterday at around 7.1`5 in the evening and failed to deliver the consignment at the flat. Spoke to him thereafter. he said he had given four calls but he could not contact me. REquested him to come back and deliver the consignment at the flat number, but he disconnected.

Pl advise your boy to deliver the consignment at the flat number mentioned today anytime and collect money from the flat, where it is manned all the time.

Regards.
George Victor K F
08.08.24.

My parcel with Tracking id SHTP[protected] has arrived at my near hub 5-6 days ago but still they are not delivering. I need the parcel today itself

I had ordered a tablet display online which I was supposed to get through e-cart logistics.but it has not been delivered yet, the nearest hub is Shahjahanpur hich was supposed to be received from our close hub Shahjahanpur but they again sent it to Lucknow, from Lucknow to Shahjahanpur, similar parcels are circulating from Shahjahanpur to Pali.

Respected sir,

mera product meri location ke logistic team ke pass karib 1 mahine se hai but unhone abhi tak delivery nahi kiya hai please solve my problem as soon as possible

regards

atthar raza
[protected]