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Ekart Logistics Complaints & Reviews

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Last updated May 9, 2024
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Ekart Logistics reviews & complaints page 257

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P
purti bhayana
from Delhi, Delhi
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product not delivered but status is changed to delivered

Address:Flat No 58, Priya Apartment, sector 14, rohini, New Delhi, Delhi, 110085

I placed an order with Lifestyle. Order no: [protected]. This order was supposed to be delivered by ekart, shipment no : LOIP[protected].
I received the message that this order has been delivered and was received by my family member but this is not the case. I was at home and this order has not been delivered to me or any of my family member.
Please look into this matter....
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V
Vikshu07
from Mumbai, Maharashtra
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delivery boy

Address:Firozabad, Uttar Pradesh, 283204

I have an complaint against the delivery boy who delivered my order... He used to called us 2 km far away from my home nd he always says that he doesn't come nd we have to take it from there every time... Today i asked him to deliver it to my house nd he says no he can't nd so i say u have to deliver it to my house clearly... Nd he then says there is a problem in my bike... What kind of reason is this... Then i say u have to come to my house...
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S
Shushrita Mohapatra
from Mumbai, Maharashtra
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delivery not being attempted

Website:www.flipkart.com

This is to bring to your notice that ekart logistics have placed am order with flipkart on 15th may 2019, with order number od[protected] the product is a hair care product by the brand wow rated 646 rs. As per the tracking the product bas been dispatched and has reached to hyderabad hub on 17th may 2019. They first gave me a promise of 19th may to deliver the product later changed to 22nd may and now i receive a message that the product...
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A
Aditi90
from Mumbai, Maharashtra
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delivery boy not delivering my courier from flipkart

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir/mam,
My order from flipkart is reached at my nearest delivery hub on date 10th May and since the day i am getting messages daily that my order is out for delivery but the person selected for delivery has not delivered my parcel yet and not even tried to call me or reach my delivery address. Even when i am trying to call on number '[protected]' to reach out to the delivery boy, he is disconnecting my call. Please do the needful...
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A
Ashish Jobanputra
from Pune, Maharashtra
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delivery discrepancy

Address:603, ISCON Emporio, Jodhpur Cross Roads, Satelite, Ahmedabad, Gujarat, 380015

Dear team ecart,

Kindly refer subjected order number & attached screenshot.

Updated tracking status depicts that delivery attempt failed (Customer rejected). This is indeed very much surprising as no one has called/messaged for any delivery attempt & web status shows wrong details transferring responsibility on customer which is not expected from a reputed player like ecart.

I would like to request...
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Address:PANCH MANDIR ROAD KHAIRA MORE BEHIND SADAR HOSPITA, WARD NO 18, Jamui, Bihar, 811307

Ekart id - fmpp[protected]
Flipcart id-0d[protected]
Delivery address as below
Kaushal kishore
C/o chunchun singh (Sijhouri wale)
Sikandra road, near sadar hospital
Lakhisarai-811311 bihar
Mob no -[protected]

Yesterday i had called on ekart at 6pm on [protected] butpset of such # guy of ekart and reported u flipkart but none of responded me. I must have to only one way to approach...
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T
Tonythestark
from Mumbai, Maharashtra
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product not delivered by ekart logistics.

Website:ekarltogistics.com

My order got cancelled by ekart logistics without any notification. When i called them back they said we will deliver your product tomorrow. But next day i got a mail that my order has been cancelled by ekart logistics.
Worst courier service ever they did not called me for three days in message i got number of delivery boy, i called him but he said he is sick, another one said he is busy in his brother's marriage, i want to know if...
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A
abhisrm
from Vasai-Virar, Maharashtra
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refund 11999

Address:Naval dockyard mumbai 400001, Mumbai City, Maharashtra
Website:Ekart logistics

I paid twice for a item mi note 6 pro.
First i paid cash 11999 by swiping card and then 12000 by cash.
Because agent said that this transaction is not complete because machine is switched off.
So i paid 23999 instead of 11999rs. And
Orderno[protected]
Mobile no-[protected]
Name - uttam kumar sharma
Date -9 apr 2019...
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M
msManpreet
from New Delhi, Delhi
Mar 16, 2023
This thread was updated on Mar 16, 2023
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courier lost

Address:122002

I have ordered a top from max, my order id is [protected] which was suposed to be delivered by ekart logistics with tracking id loip[protected]. But in the evening i got a message that it is delivered to my neighbor hari.

I don't have such named person and nobody took my permission whether it is to be delivered to that person or not. Even i have not received any call from your delivery boy.

I have not received...
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R
Rupasree Guha Roy
from Bengaluru, Karnataka
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unprofessional delivery agent

Address:Tulasi Layout, Bangalore, Karnataka, 560035

I ordered some products from flipkart order id: od[protected],
Which should be delivered today (26/04/2019), location:
Bangalore-560035 (Tulasi layout), i am staying in a apartment of 4th
Floor and the apartment has no lift facility. But previously i haven't
Get any problem from any other delivery agents, they use to door
Deliver the products. But this agent called me and asking me to come
Downstair...
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S
shruthi sana
from Mumbai, Maharashtra
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huda lipstick combo

I ordered two combo and received only one but they collected money for both the combo.. So i need the money back for one combo or give that combo... What is this? I ordered for two and received only one but paid for two🤦🏻‍♀️... I need my money back for one combo so i want you to give back money because there is no such options to complain or return in flipkart.. So kindly return the money.. Though they didn't give change i paid...
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U
urat
from Pune, Maharashtra
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regarding order delivery

Address:Alwar, Rajasthan, 301019

I have placed an order of mi. Redmi note 6 pro mobile of rs. 11, 999/- from mi store. Now when i will track my order it show pincode-address mismatch. But no detail of courier partner will share like mobile no. Or exact location of your office in which we will contact to us. No. Phone call will attemp to me about where are you or your order with us or your address is out of service so you will collect your partial from our office without...
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Address:HNO. C44/260A STREET NO.12 SUDAMAPURI GAMRI EXTENSION DELHI, 110053
Website:FLIPKART / EKART

Dear Sir / Madam
I have booked mobile OPPO F9 Pro with exchanging the Samsung OnNext as on[protected] having Order ID OD[protected] with Tracking ID FMPP[protected].
Delivery boy visited to deliver parcel at home but refused to handover the parcel to my brother and said that my old device Samsung OnNext have scratches on screen. My brother tried to convince that show the scratches on screen. But delivery boy rudely behaved...
+1 photos
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R
RahulNi19563788
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cheating with employees

Address:Nandivali Kalyan East, Thane, Maharashtra, 421306

I'm delivery boy in ekart kalyan hub, this company is fraud 😠 thay not give my monthly salary
When i said for salary they began abuse me and they said why you left job now you will not get salary and we will send you jail in any case, in last 2 days they're blackmail me😠😠 flipkart and ekart is very fraud, we should ban this company in our country, now i'm alone anyone doesn't help me, i'm very afraid they will kill me because...
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P
Puneeta Mehta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tampered and stolen item

Address:49, guru angad nagar extn. Laxmi nagar, New Delhi, Delhi, 110092

I ordered item on lifestyle.. And received on 26 feb 2019 by ekart in a tampered packet with 2 stickers pasted the opening side of the packet.. When, it was asked the delievery person... Shivam_debouye 👤 about the packet so according to him... It was a security check...
The time i start checking the item.. One of the item was missing out of 6 items in that packet..
Kindly look into this matter... Nd take a strict action...
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Address:Jamnagar, Gujarat, 361006

My new phone arrival and old phone exchange was expected as on 23rd of february. It came earlier so ata7. 45 courier boy called me.Behavioral aspects of courier boy mohd. Husain is intolerable. No sense and asking for taking off screen guard and wipe my cell out before 7pm or it's a closeout as he said. He forced me to reach nearby ekart office for reinspection of my old phone.
I said ok and I was there in time. His boss and incharge...
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M
Mr Utk
from Dostpur, Uttar Pradesh
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delivery complaint

Address:Lucknow, Uttar Pradesh, 226016
Website:Ekart

I ordered a phone on flipkart in lucknow with an exchange my old phone, which is to be delivered on[protected] thru ekart (Track id: fmpc[protected]) on my office address.
On[protected] his mad delivery boy called me that he is outside my office, when i reached there after just 3 min, he went away without delivery & info.
After 30 min, a message came from ekart that your order will deliver by 10 feb 2019 (Sunday).
Ohhhh...
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H
Huda Naaz
from Lucknow, Uttar Pradesh
Aug 1, 2023
This thread was updated on Aug 1, 2023
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reference to change my feedback regarding the undelivered order

Address:Lucknow, Uttar Pradesh, 226010

Yesterday my courier arrived at home and due my maid's carelessness it was returned back. The courier person who came with order made no mistake but rather unknowingly i gave in feedback tht my courier didnt arrive.
The reason is i was not available at home.
Courier person details:-
Ap kashyap
From ekart
Gomti nagar, lucknow area
Contact-[protected]
Plz make sure he dont face any problem....
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D
drxrj
from Veraval, Gujarat
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delivery

Address:Ahmedabad, Gujarat, 380058

Dear sir/mam,
My order from flipkart is reached at my nearest delivery hub on datet[protected], and since the day i am getting messages daily that my order is out for delivery but the person selected for delivery has not delivered my parcel yet and not even tried to call me or reach my delivery address,
Please do the needful to deliver my parcel.
Tracking id is - fmpp[protected]

Looking forward for your...
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N
Nilay Rachchh
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not picking up return although seller approved it, cheating to stole my 5000 rs mobile

Address:Rajkot, Gujarat, 360110
Website:www.ekartlogistics.com

Hello,
I recently ordered oneplus 2 old phone from 2gud.com via flipkart.
The seller is vision star.
They delivered me it via ekart courier after 2 days delay on 16 january 2019
Then after, the phone is faulty and seller had also accepted my return request on 18 january 2019.
The pick is also assigned to ekart logistics.
On 20 january 2019, they updated message that wishmaster is "out for pickup"...
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