Ekart Logistics Complaints & Reviews

I have ordered cat litter from Flipkart worth Rs.1109/- and it was supposed to be delivered today but while delivering the product, the delivery assistant denied to deliver the product at doorstep! I kept complaining this to Flipkart about this but they don't resolve my issue! Moreover I went to pickup the product and paid the full amount and gave extra RS.10/- to the Delivery Agent so He Demanded more money! I said it is not your right to demand extra money so he threaten me that do whatever you want to do.
Whenever I order any product delivery assistant keep threaten me to not deliver the product at doorstep and they threaten to cancel the product from their side if I don't collect the product from their decided location! I want strict action against them.

I have wrongly ordered a T Shirt Set now i got a massage from EKart Logistics with tracking ID NMBC[protected].

Thanks,
Vikas Arora
[protected]

Hi Team,
This is regarding my order Order No #L[protected] . I ordered this item online from Lee India website and I got a mail saying that the order is confirmed and it has been shipped. I tried to track this order on Ekart website which is a delivery partner in this case. The order is not traceable. The last status I could see is - the order was reached till Pune warje junction on October 5th, 2023 after that there is no tracking.
I tried to check the status on Ekart website, Also called Ekart customer care number . I received the same reply saying that the order is not trackable.
The Ekart website is showing below error.
Oops! There seems issue with tracking id : L[protected]. Please try again.
This should have been delivered by now since the I am based at Pune and the courier reached to Pune as per the last status.
I need reimbursement and compensation from ekart if the order is lost.

I ordered grocery items from flipkart and selected the time slot in between 11 AM to 7 PM.The delivery executive calls me and tells me he is coming at 9 PM then he tell me 10:15 PM then 10:45 and then he tells me he is coming at 11:30 PM and when I told him that this is an inappropriate time, I want it tomorrow, he deliberately updated the status in the app to delivered but the items never came to me.When I called him today about the isse he said that the items are in office and he is not coming to deliver them.

Dear Ekart Service Team,
I ordered a sparx canvas shoes on 17 September 2023 through flipkart app. This product was delivered on 19 September 2023 at my address. The product i received was used and damaged. I shared the pics of product to flipkart and generated a return request from my behalf. After generating return request Ekart wish-master came to me and denied to pickup the product without any proper reason. After that i generated return request again and again but the ekart wish-master rejected my request every time without coming to my address and without contacting me. Till then, my return request is rejected 12 times by your wish-master and circulated me the fake messages that the product is mismatched. The real fact is that the product is same but it is used and damaged. Meanwhile i tried to contact the wish-master and asked the reason for rejection but he cut down my call. It is a matter of 12 times pickup rejection by your wish-master and circulation of fake messages by him. You have killed my time from the very first day, i received the product and forced me to go through a mental pressure. On the other hand, it is a matter of money loss and fake news also. Now, i am forced by the Ekart Service Team to pursue my case through consumer court. Its a reminder from my side that i now will pursue a case of money loss, mental health loss and fake news circulation by Ekart Service Team. I have all the proofs, pics and voice recordings to handle my case through consumer court. I have attached a screenshot the ordered product having order ID.

Thanks
Roopak Kumar
Mob- [protected]
Address- 92, Savitri Enclave, Behind Hotel Walia
Kotwali Road, Najibabad, District- Bijnor
U.P. Pin- 246763

The delivery boy from Myntra took the product with me.. the product which was to be returned to Flipkart. These are two messages I received the Levi's jeans was already picked up 2 days ago but still It was assigned to the delivery boy. And the delivery also picked it up.. by mistake.. but he is not giving my product back as it was a fake pickup assigned to him. Kindly tell the Myntra delivery boy to return my product back so that I can give It back to Flipkart delivery executive boy of ekart.

I had ordered two high waisted legging and I received two used underwear instead.
The delivery guy refused to come up and deliver it to the location.
When I received the parcel, the box was damaged from inside and and the items were not what I had ordered. What sort of a scam is this?! Is this how you cheat your customers of their hard earned money?!

Do solve this matter ASAP!

The tracking ID of the parcel is - STOC[protected]

I ordered Oppo Reno 10 mobile from Flipkart which is delivered by Ekart. But I have received wrong item i.e. Smartwatch of Boat Company on 14.09.2023. I have contacted so many times at your branch but they have not taken serious note nor guided me properly. Delivery boy also not provided open box delivery to me. Sir I have made video o[censored]npacking the parcel. Kindly arrange to return my mobile order. A line of reply is highly appreciated.

I ordered a product but it's not delivered on time. It had to deliver yesterday but yesterday after 3pm there was no update ... My order number is FMPP[protected]... I need my order ...please help me on this...

I placed an order in myntra with online payment. Oct 1st around 6.15 pm, a delivery agent from ur side called me telling me "Sir my phone's battery is dying so i need your phone number since i have to call u from a different phone when i reach ur location."
So I gave my phone number. Within the next 10 mins, I received an SMS stating that the parcel was delivered. But i haven't got the parcel nor i heard from him again.
I tried calling the number he called me from. But it asks for the three digit pin and replies that "the pin entered is wrong".
Please help me with this issue. Thank you.

Myself Shaik Kamaal Ahmed, resident of Kurnool, Andra Pradesh 518001. Mobile number [protected]. I have received a parcel which I have not ordered. Mobile number is mine and name on the parcel mentioned is my wife. The parcel contains 01 t shirt and 01 round neck, both are worn out and used ones. Pls guide me....

I had ordered Adjustable fit cargo pant-Black in small size on 18-Sep-2023 which amounted Rs. 899.
I received the product on 27th September and by paying Cash on Delivery of Rs. 899. But it turned out to be very cheap green leggings.
So, I request for refund of the amount or replacement with the original product. Pls consider my request as soon as possible.
Tracking ID of the product is STOC[protected]. The phone number which I received with tracking ID is [protected]. I'm attaching screenshot of the website from where I purchased it.

Please refund my money and take your product. Order id : 3292530

Name Nupur kopak, location nera jnv school, city pasighat, State Arunachal Pradesh mibile no -[protected]

Dear Team,
I'm Balendra Singh Baghel My Tracking Id -FMPP[protected] this Order Shipments date in Today But Today No Any Call Received And Im Chucked My Order So Your Delivery boy Remark fill customer call Issue

I have received damaged product and old product

Logistics guy threw parcel at doorstep and the product pickup is denied in name of seller policy. Behaved rudely and spoke inappropriately

I ordered product without calling, no information, order called by ekart person, added i cancelled like that why like this happened, who given rights to cancel orders

Hi,

I didn't order anything, but they delivered and got 1000Rs from my wife, I spoke with delivery boy he is not responding properly. i am not able to contact anyone so please help on this, i got below message from them.

Ekart Update: 4Pcs Men Trunks Underwear ... with tracking ID SPYC[protected] from Shipway, will be delivered today before 9pm (call [protected], PIN 108).

On 19/09/2023, I got delivered a product(shirt) which i was ordered by a website. But that shirt was used and damaged. After i completing puchase, I knew that I was scammed by fraudsters. And that shopping website is fully fake. So please refund my amount and get the product back.