Ekart Logistics Complaints & Reviews

My return Parcel has been siffoned off

Order Placed on PayTm and shipment was expected to be delivered on 22nd October 2023.

The same has not been delivered till 1st November 2023 and the tracking status says "Received at Hosur Hub" as on 19th October 2023

There is no contact details available for Ekart Logistics. Issue was raised with PayTm app and there is no further update yet and their chat bot is saying technical error if we try to followup on the issue.

Shipment details below
Tracking ID: PTMP[protected]

The product that I have ordered has to be delivered on 24th October 2023 but still not delivered. They even dispatched for out of delivery but after few minutes I have received a message stating that unable delivered the product due to operating issue. Even 1 week passed but the product not yet delivered. Product ID: FMPP[protected]

Hello there, I supposed to get the package from IshaLife by eKart Logistics by 27th /28th Oct. We havent received package and after multiple attempts, got some one called u to get location sharing via whatsapp. But no one came and parcel is nt delivered yet!! I am leaving to diff coutry in a day and this has been such a huge head ache right before the journey. Can this pls be immediately delivered? Thanks!

I had order Dressberry nude-coloured, pump toe heels from myntra which was delivered to me by ekart delivery agent on 22nd October, 2023. I received defective item (discoloured sole, used item). Moreover, the shoe was oversized. So, i instantly applied for exchange on the very same day, 22nd October, 2023. The exchange was supposed to get delivered to me on 30th October, 2023. The delivery agent came, but didn't deliver, citing that the shoes' quality wasn't upto the mark (which is obvious because i received used item at the very first place). I raised a concern on myntra customer care, and my exchange of the defective item was approved today, afternoon. Another delivery agent came to deliver today, but did the same thing, didn't deliver my exchange, created rukus by saying the same thing that they won't accept a used product, whereas, Myntra themselves approved my exchange of defective product after verifying the pictures i was asked to upload. Ekart delivery agents are creating unnecessary problems, not delivering my product and lying that i rescheduled the delivery and that i was unavailable, which is totally false claims. I want my exchange. When Myntra doesn't have any problems, who the hell these delivery agents are to deny me my products. Product ID MYSP[protected].

I had order Dressberry nude-coloured, pump toe heels from myntra which was delivered to me by ekart delivery agent on 22nd October, 2023. I received defective item (discoloured sole, used item). Moreover, the shoe was oversized. So, i instantly applied for exchange on the very same day, 22nd October, 2023. The exchange was supposed to get delivered to me on 30th October, 2023. The delivery agent came, but didn't deliver, citing that the shoes' quality wasn't upto the mark (which is obvious because i received used item at the very first place). I raised a concern on myntra customer care, and my exchange of the defective item was approved today, afternoon. Another delivery agent came to deliver today, but did the same thing, didn't deliver my exchange, created rukus by saying the same thing that they won't accept a used product, whereas, Myntra themselves approved my exchange of defective product after verifying the pictures i was asked to upload. Ekart delivery agents are creating unnecessary problems, not delivering my product and lying that i rescheduled the delivery and that i was unavailable, which is totally false claims. I want my exchange. When Myntra doesn't have any problems, who the hell these delivery agents are to deny me my products.

I have ordered phone (I'd:OD[protected] on 15.10.23 by that time expected date of delivery is 26.10.23. Ekart I'd FMPP[protected]Till now I have not received mobile phone. Expected delivery revised twice in app. It is requested to put this order in higher priority and arrange to deliver this item ASAP

It's been so many days my order is not delivered yet
I already paid online payment
Please give update about it when it will be delivered
Order I'd:- 2492191
Tracking ID:-ANSP[protected]

Awb Number:-BGSP[protected]

Shipment 8 Days Ho Gaye Abhi Takk Delivery Nahi Hua Ha Fraud Courier Service

Hi, this is naveenkumar kolli
I return my product through the flipkart, Your pick boy pick the product and he didn't check properly and went after 2hrs he called told your return product not matched he cut the call after some I got a message Your pick up product is unsuccessful I didn't recive refund also. I Got this type message.
Pickup Unsuccessful: CROCS LiteRide 360 Clog Lgy... with tracking ID FMPR[protected] from flipkart.com could not be picked up today due to unforeseen circumstances. We will try again tomorrow. Ekart

My order number is [ OD[protected] ]I am facing significant problems with the delivery of the product [FIDDLERZ Remote Control Car With 480P Camera, 2.4 Ghz High Speed Alloy Truck 4WD]

Regrettably, I mistakenly shared my OTP with the delivery person during the delivery process. The reason for doing so was the delivery person's assertion that it was necessary to change the delivery address, which prompted me to disclose the OTP.

I have since realized that this was a mistake and a potential security concern. As per my Flipkart account, the order is marked as "delivered, " but I have not received the product.

I kindly request your immediate attention to resolve this matter. I believe it is crucial to cross-check your call recordings to verify the details provided. Please take the necessary steps to ensure the security of my order and account.

I urgently need your assistance in rectifying this situation. I request that you investigate and update me on the progress as soon as possible. My concern for the security of my order and personal information is of paramount information

I am eagerly looking forward to your prompt response and the resolution of this matter.

That fraud delivery boy number is -
[protected]

Yours Sincerely,
Kommineni Sudheer.

Placed order. not yet received. WMLC[protected]

Hi, your delivery agent called me on 24 th oct and will deliver tomorrow and till today the delivery has not been done.
Can i know it will be delivered by today day end or shall i go for a complaint with Flipkart to cancel my order.

Hi,

I've been receiving suspicious calls since 3 days asking for parcel delivery even though the parcel is not mine.

The other person claims that the parcel belongs to him and says that he gave my number mistakenly in his order.
Actually his and my number differ by only single digit.

He insists to share OTP so that he can collect his parcel.

I'm sure there is a fraud going on. Please look into it.
Please contact for further details.

My order door delivery was denied by the delivery agent on 23-oct 2023, and asked for the pickup from a specific location by giving the reason 'no vehicle available'. Since I couldn't do that, I politely requested him to deliver my order whenever is possible. But the agent took revenge and denied delivering more than 10 products. I raised multiple complaints and got assurance from Myntra for order delivery, but Myntra started canceling my orders. I am undergoing lot of mental agony because of ecart and myntra

Ordered on imenshope.myshopify.com. And I got wrong product by ecart logistics ...plz return my order I want my money back.
Fare of my ordered product 1500 Rs.. product of tracing I'd of product. ..is STOC[protected] m. Merchant name. Is shifto...ordered on dispatch 30 September

ID -MYSP[protected] Myntra package
Delivery agent delivered to the wrong house.

Very bad and harassing experience.please train your agents to read the house number or and name in the delivery package whether they are delivering it to the correct recipient or not.

When the receiver is available at house . The agent must call and intimidate and deliver to the right person and not just giving it to any other person instead.

Fortunately. I received it from my neighbour.however this is not accepted.

Highly disappointed with the delivery experience of ekart logistics with ID MYSP[protected]. The delivery agent is irresponsible as he is not even bothered to call the receiver/inform or verify whether he is delivering to the correct address or not. The agent delivered to the wrong house number and not even bothered to pick the call. Very harassing. So I request to take action against the agent so that he is careful enough to understand whether he is delivering to the correct person or not.

Sujatha K
102, Luxury Royale Apartments, Tadepalli, Guntur, Andhra Pradesh, India.
522501.
[protected]@gmail.com
[protected]

[Ekart Delivery Company Name]

Subject: Formal Complaint Regarding Undelivered Package Marked as Delivered

I am writing to formally address a significant issue regarding an undelivered package that was marked as delivered. On [date of supposed delivery], a shipment with the tracking number [tracking number] was allegedly delivered according to your records. However, I can confirm that I did not receive the said package.

The details of the undelivered package are as follows:
- Tracking Number: FMPP[protected]
- Delivered Date: 4 July 2023
- Contents: SuitCase and Dress
- Registered Phone number: [protected]

Despite the tracking information indicating delivery, I have not received the package in question. This has caused immense inconvenience and dissatisfaction. As it has been over three months since the stated delivery date, the lack of resolution or investigation into this matter is deeply concerning.

I have taken the liberty of reaching out to your customer service multiple times in an attempt to rectify this issue. However, I have not received a satisfactory response or resolution. Therefore, I am left with no choice but to escalate this matter through a formal complaint.

Hello management.
I had ordered one produCt from Flipkart. WHEN I CREATE THE RETURN IN COMPANY I had got this message on Thursday I.E ON 26 OCTOBER 2023

Out for Pickup: Sigri-wala Cute ISI Certifi... will be picked before 9pm today by Ekart delivery executive (call [protected], PIN 157). Keep the product ready with all accessories and tags for verification.

The delivery agent gave me a miss call at 8.47 pm. Then I call him and he said if you want to give order then come. Then I went to his location and gave him my order at 9 pm on the same day. Then at 10.26 pm i received the message

Pickup Rejected (product mis-matched): Pickup of Sigri-wala Cute ISI Certifi... with tracking ID FMPR[protected] from flipkart.com has been rejected. Contact flipkart.com CS for further assistance. Click to give feedback: http://fkrt.it/ZCitdeuuuN Ekart.

At 10.26 I was in my office premises.
Now when I tried to call back on same number then my call was not going on the number [protected].

I am going to lodge FIR against your company. It was your company's agent who picked the order from me. After picking the order he denied. It is your company's responsibility to send reliable agents to pick the orders. No police verifications is done by your company, and that's the reason your pickup agents are denying like this.

I have all of the vedio recordings of the pickup.

I have already shared you my tracking I'd. Which was FMPR[protected].
I HAVE ALSO SHARED YOU THE NUMBER ALONGWITH PIN TO TRACK THE PERSON WHO PICKED THIS ORDER FROM ME.

KINDLY ESCALATE THE ISSUE. AND PROVIDE ME RESOLUTION.
IF YOUR COMPANY FAILED TO PROVIDE ME RESOLUTION THEN ILL LODGE CASE OF HARRASMENT UNDER CONSTITUTION ACT AND ALSO LODGE 420 CASE AGAINST YOU.