Ekart Logistics Complaints & Reviews

The delivery boy fraudulently asked the OTP by saying he will be late so he will deliver the item on 11 aug bt till date the item has not been delivered.this complete breach of faith and trust of a customer kindly solve this issue the tracking id is attached with this

Order id TIV318950
traking id TIVP[protected]
My order from The Indus Valley has not been delivered
The order is prepaid
please make the delivery as soon as possible

Did not deliver the product but took OTP by lying.

The delivery agent who supposed to deliver me the parcel by 14th august, refused my calls more than 15 times and at 10pm called and simply said that he cannot deliver the parcel tonight. Even I called the customer care of ekart, they heard my problem and cut the cut more than thrice. today on 16th I am calling the delivery agent at 12pm, he said it will take around 3 hours to deliver it, again I called him at 4.30pm, he is refusing the told that he will be delivering after 7pm.I want serious action against Ekart

I had ordered serum from wow app it was to be delivered on 11 august but it got delayed till 14 august then I rescheduled it to 16 august but still i have no news about it . Please resolve it as soon as possible as it’s urgent for me[Tracking id:WOWP[protected]]

I shop regular with flipkart but last 2 month ekartlogistics.com delivery person cancel my order without any reason also call not pickup. I also visit ekartlogistics hub but not taking seriously..
I talk about ekart Ayodhya (faizabad) uttar pradesh office

Hi,
Tracking ID BHJC********** from Bhejooo,
I ordered a *dress from Flipkart,
but instead I got * worn out saree which are dirty and old, it was COD and amount was same as Flipkart product. I would like to request them to come and collect the item and refund my amount which I sent to the delivery boy as cash on delivery for unordered product delivered to me, it a complete Fraud which is coming in notice now. Looks like Ekart is also working along with them to deliver the fraud products and sharing the customer data with fraudster.

This courier company delivered one item on rs 1000 cash on delivery yesterday to my home which is not ordered by me. My parent unknowingly collected this item by paying cash. Today they delivered same item to my house on cash on delivery again .today also My parent unknowingly collected this item by paying cash. this order don't have any details on who has sent this or any phone number .
They are doing some illegal business by sending some items in courier and collecting money as cash on delivery.
Kindly take action against this company.
Kindly contact me on mobile [protected] for more details

I ordered from MCarespareparts.com of rs 1867 on 2nd August. Shiprocket assigned to Ekart(fraud) estimated date was 6th August. Status was misrouted. & from 8th no status in tracking page. Today (14th) Merchant is saying once the product returned we process the refund. I did not suggest or advise them to assign to Ekart.

I ordered from MCarespareparts.com rs 1867 on 2nd August. Shiprocket assigned to Ekart(fraud) estimated date was 6th August. The status was misrouted. & from the 8th no status on the tracking page. today is the 15th of August Product has not delivered ¬ even been returned to the merchant. Merchant is saying until getting the product returned we can not refund.

I placed tha order for motorola g32 on 8 Aug 23, expected delivery date is 12 Aug 23. Delivery man come on 13 Aug 23. He will not delivery the package due to say me issue about exchange. I asked tha delivery man I already put low price. As per Flipkart policy. But he has not understand. He told me that again other person come next day on 14 Aug 23 . But no body to deliver tha item till the time at 0830 on 14 Aug 23. When I checked or track order detail were shown that delivery rejected. But no body to come delivery.

I have order 10 items from myntra on 30 of july but have not received yet 1 order some of the order are getiing cancelled without my consent and order are getting delayed day by day myntra coustmer care executive are also not doing anything nd ekart also wrost ever companies i have ever seen

I have orderd a 30 of july but have not recived it till today w.e.f 14 aug just showing that it is recieved at nearest delivery hub on 6 of july help me to get my order

We ordered a washing machine through Flipkart 11.8. 23 whose order no is OD[protected] which was to be delivered on 13 AUG 23 we get a phone call ([protected]) from a delivery boy on 12 AUG at 8:30 pm who tells me to give the otp we will be in 10-15 minutes They come and deliver but after that the delivery boy switched off the phone and did not deliver my product also. Around 10:00 PM I got a message that the item has been delivered while we did not receive the item. E-KART Logistics Tracking Number - FMPP[protected]
After the message, I tried on the previously contacted number([protected]/[protected] Pin :101 ) but it didn't get connected

It was a paid order and I really don't know what to do.
It's really not good to make your customers suffer like this .

We ordered a washing machine through Flip kart 11.8. 23 whose order no is OD[protected] which was to be delivered on 13 AUG 23 we get a phone call ([protected]) from a delivery boy on 12 AUG at 8:30 pm who tells me to give the OTP we will be in 10-15 minutes They come and deliver but after that the delivery boy switched off the phone and did not deliver my product also. Around 10:00 PM I got a message that the item has been delivered while we did not receive the item. E-KART Logistics Tracking Number - FMPP[protected]
After the message, I tried on the previously contacted numberbut it didn't get connected

It was a paid order and I really don't know what to do.
It's really not good to make your customers suffer like this .

I have ordered wrongly from shopze website and there is whats app message from ekart about the shipment. I want to cancel my order shipment. my order trackid is STOC[protected]. Please cancel order shipment.

I had placed an order online from Flipkart on August 12, 2023 for 1 quantity of Redmi Note 12 PRO PLUS 5G phone with specification of 12 GB RAM and 256 GB memory. The payment was made online through CC along with the exchange discount for the old phone. The order was to be delivered on August 13, 2023.

I would like to raise a complaint against the delivery person from Ekart services for EKART ORDER/TRACKING ID FMPR[protected].

The Delivery person was very rude and arrogant. I had asked him a few questions politely, however he was very rude and said if you want to take the delivery take it otherwise I am leaving as I have other work to do and I don't have time. When he checked my old phone (for exchange) and there were some issues and I paid the extra amount of 2050 online he handled over the delivery and then when I asked him to unbox/wait till I unbox and check the product(As per the instructions mentioned in Flipkart), he was not willing to wait and he said it's not out duty and was rude again and was going to take the product along with him without making delivery. I was forced to give him OTP without even unboxing and checking the product.

Kindly take strict action against him as he told me upfront to do whatever u can and even asked me to raise a complaint against him and he was pretty sure that there will be no action taken against him . He said that nothing will happen to me and I wl continue being the same way I am. Also he asked for my name and he said he will make sure that in future there is no Ekart delivery service given to me.

Such unprofessional behavior is not expected from a reputed organisation. Request you to solve this issue at the earliest and please make sure that the delivery person does not harm me in future. Also please make sure that whatever orders I make in future are delivered on time without an inconvenience.

I ordered a product from myntra and the item arrived has arrived at my nearest hub but it didn't got delivered on 12 august, as i'm writing on 13th i still didn't got my item

myntra's customer care didn't provided me enough resolution and ekart doesn't have customer care number

very worst delivery services

Dear Customer Support Team,
I placed an order for a MasterLander 2.0 (Order Number/Tracking ID: NMB[protected]), but unfortunately, I received a different item instead.Upon receiving the package, I immediately noticed that it did not contain the MasterLander 2.0 as expected. The item I received is HIGH HPROTECTION QUICK COATING SPRAY. This is a clear deviation from my original order, and it has caused inconvenience and dissatisfaction on my end.I kindly request you to urgently address this matter and provide a solution to rectify the situation. I would like to receive the correct item, the MasterLander 2.0, as per my initial order. Alternatively, I would appreciate a prompt refund or an arrangement for a replacement to be sent to me without any additional charges.

I ordered 301ltr fridge from flipkart and it is a open box delivery. They showed me opening the box... The fridge has dent on it and i asked for replacement instead they cancelled my order. I bought that fridge in sale with approx 9k discount and now because of your lazy executive fault, my order got cancelled and wrote a lie about the reason of cancellation on flipkart page.