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Ekart Logistics Complaints & Reviews

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Updated: May 5, 2026
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 59

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S
Sumathi suma
May 30, 2023
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I have ordered cothas coffee powder from the official website on[protected]
and paid the amount online. On[protected] I got the message from ekart saying that the order has been delivered but I didn't get the order. They are not replying to email and customer care number.
Please solve the issue or get back my money.
Ekart Logistics customer support has been notified about the posted complaint.
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    Praveen Rathour
    from Hāora, West Bengal
    May 30, 2023
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    Address: Rewari Haryana ekart logistics

    I have ordered an earbuds of Sony company of 1599rs from Instagram ads buy 1 get 1 free offer
    But the delivery boy delivered product when I opened it I found sony headphone box inside a local headphone without any brand & it is useless not working and lookin like that it was used for many days by someone. Plz do something help me
    Plz refund my money from ekart delivery
    They have either misplaced or changed my product I have product offer snap & product I received photo
    Ekart Logistics customer support has been notified about the posted complaint.
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      M
      Mekha Ann
      from Mallapally, Kerala
      May 30, 2023
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      Website: [email protected]

      I’ve ordered a product from Zimion shop and it got delivered today by the Ekart logistics team. But i got the wrong product and want to return it and get a refund for the same.
      Kindly do the needful asap
      Thanking you
      Mekha Anm
      Ekart Logistics customer support has been notified about the posted complaint.
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        N
        [email protected]
        May 29, 2023
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        Declining my delivery without specific reason total unprofessional behaviour and didn't pickup my call also it already happened twice
        Ekart Logistics customer support has been notified about the posted complaint.
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          S
          Sumaiya Taj
          May 29, 2023
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          Hi
          tracking ID BHJC[protected]
          This is a fraud item I order for dresses but got worn out saree's so please come and collect the item and give my refund.
          Ekart Logistics customer support has been notified about the posted complaint.
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            M
            Mratunjai
            May 29, 2023
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            I am a medical student of college Aligarh. All people of my locality is fed up of a delivery boy aged around 22 to 26 delivering products in here. He is very abusive, rude and harsh. We have complaint many times but no action has been taken.
            When I asked him about why the parcel was open to which he gave rude reply and said "whatever".
            The region where he deliver is 202122, Chherat kasimpur mod, Aligarh, UP.
            Take action against him or I'll take this issue to court.
            Enough of his foul language and actions.
            Ekart Logistics customer support has been notified about the posted complaint.
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              S
              santoshdudhal
              from Mumbai, Maharashtra
              May 29, 2023
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              Website: ekartlogistics.com

              Hi,

              Tracking ID: SRTC[protected]

              A fraudulent delivery was made to me. Please pick up the package so I can get my money back. I've gotten some used and used clothing. never before had such an encounter. Please assist in this.
              Ekart Logistics customer support has been notified about the posted complaint.
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                L
                Lovika Jasiwal
                May 28, 2023
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                Dear Sir/Ma'am,

                I recieved the following msg containing the information about delivery of my order:

                Out for Delivery:nameplate SKU:[protected] with tracking ID SRTP[protected], will be delivered today by an EKART Service Partner (call [protected], PIN 186). Share this delivery code 058515 with the Wishmaster during the delivery as a part of our secure delivery process.

                However,
                After repeatedly calling the delivery partner he has given false promises and absurd reasons to no deliver the same. He changed his statement several times about the delivery and several excuses were given.

                Request you to look into this and ensure the same is delivered to me at my address which is

                A-173, FF, Sector-46, Noida- 201303 Near Gardenia Glory Apartments.

                Regards,
                An extremely needy agreement in dire need of the parcel.
                Ekart Logistics customer support has been notified about the posted complaint.
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                  S
                  SaaranshV
                  May 28, 2023
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                  E kart delivery agent refused to accept Rs 2000 notes even when my order was above 2000 and said that we're not allowed to take Rs 2000 notes despite being a legal tender
                  Shipment no. FMPC[protected]
                  DELIVERY EXPERIENCE NO.
                  [protected]
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    M
                    Manisha@123
                    May 28, 2023
                    May 29, 2023
                    This thread was updated on May 29, 2023
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                    Website: styleaholic.in

                    Please refund my money. ... I have ordered 3 combo pack of dresses of rs 999. But i received a defect product of two very dirty clothes
                    Ekart Logistics customer support has been notified about the posted complaint.
                    View replies
                    Hi even I got the same thing please let me know i[censored] get any info.
                    Reply
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                      M
                      Manisha@123
                      May 28, 2023
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                      I have ordered their product on facebook add of combo 3 pack of dresses of rs 999. But they delivered me very very bad clothes instead of dresses... Please refund me
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        K
                        Kartik Kamar
                        May 27, 2023
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                        Address: Niwa Allahabad prayagraj Uttar Pradesh

                        My order is not Is perfect return my order please
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          G
                          Ghouse uddin
                          May 26, 2023
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                          Address: Hyderabad musherabad badi masjid

                          Toy car was damaged 😔 and is expensive so returned my refund
                          Oder I'd 17127
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                            R
                            RJyotigiri
                            May 26, 2023
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                            Address: Gurgaon

                            I hav ordered sandals from Bata but E-kart logistic delivery partner of bata has not delivered my product yet. Since 24th May 23 days there is no update on website as well,

                            Tracking no is SRTP[protected]
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              S
                              Shalu pathal
                              from Bhadohi, Uttar Pradesh
                              May 25, 2023
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                              Address: Bhadohi

                              Wrong product deliver please return the product and refund my money please mam/sir
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                M
                                mitacommunication03
                                May 25, 2023
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                                Complaint Against Raidighi Ekart HUB

                                Address: Raidighi, South 24 Paraganas, West Bengal, 743349

                                2-3 days have passed since the goods arrived at the office but the delivery has not been made. I spoke to Arpita madam about this. But madam said you take it from office.

                                Arpita Madam Raidighi Ekart Office Manager....
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                                S
                                srskch
                                from Delhi, Delhi
                                May 25, 2023
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                                My product ordered from Protronics on 21/05/2023 which was supposed to be delivered by Ekart on 24/05/2023 but without delivering the product the status is showing that it is being delivered. Order No: #209610 and the shipping ID is SIPP[protected]. It is showing that product is delivered directly to me, even a PIN number for delivery was sent to my phone but no agent came to deliver or to ask for the PIN number.

                                Kindly resolve this case.

                                My address: 13/9A, Moti Nagar, New Delhi-110015
                                Ph: [protected]
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  9
                                  9982182300
                                  May 24, 2023
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                                  Address: www.parcelx.in

                                  My parcel arrived empty and I ordered combo pack but out of that 1 damaged lift watch came out please 1399 ras ka less ho gaya hai please refund my payment
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    M
                                    manishpgt@gmail
                                    May 24, 2023
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                                    Address: Thrissur

                                    I ordered 34*4 pieces, and i paid 2730 rs,

                                    I gt only 32 pieces in a packet, i need refund, or full product the number 136 pieces
                                    Ekart Logistics customer support has been notified about the posted complaint.
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                                      P
                                      Priyanshuq1
                                      May 24, 2023
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                                      Address: Giddi a Durgamandap

                                      I ordered shoes and the shoes are small the I cancelled the order delivery boy come and not received the parcel he say that I can't return it because it is dirty and abused me and not take the parcel and throw the parcel 1 return the parcel 4 times but he cancel it by himself without asking
                                      Ekart Logistics customer support has been notified about the posted complaint.
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