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Ekart Logistics Complaints & Reviews

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Updated: Jan 10, 2026
Complaints 5478
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227
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 65

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R
rishal333
from kozhikode, Kerala
Apr 27, 2023
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Address: kunnamangalam

I will order a product from flipkart it will reach correct date in ekart logistics hub in kunnamangalam clt.after 5day i have reach a massage delivery issue 3 days delay after 3 days i directly go to ekart office but the official response is very bad...
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R
rajusir000
from Faridabad, Haryana
Apr 27, 2023
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Tracking ID: WIQP0000301872 Merchant: WAREIQ Received by: WIQ : Pravin Bhoir.

Address: PIRAMAL PHARMA LIMITED Ground Floor, Piramal Ananta, Agastya Corp. Park, Kamani Junction, LBS Marg, Kurla, Mumbai, Maharashtra 400070, India

My order no 164851 created on 16 April 4.36 pm I purchased amount online and today is 26 April. 11 days after placing order, product is undelivered to me where other online medicine provider company delivered medicine within 7 days maximum. And here is your company who neither delivered my product nor give refund or update of shipment. I track order it showing order rejected in bhiwandi RTO.
Tracking ID:
WIQP[protected]
Merchant:...
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N
Namita Shabu
Apr 26, 2023
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Address: Rajkot

The agent did not come for pickup and updated the company that product mismatch is there. What kind of service is this? The agent did not even contacg me.
Ekart Logistics customer support has been notified about the posted complaint.
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    S
    [email protected]
    Apr 26, 2023
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    Address: District court , jalore , rajasthan , india

    This phone is not working properly, and apps are runs slowly, and processor is not working as i expect.

    I want to refund this product.
    +2 photos
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      A
      ashokrana1986
      from Delhi, Delhi
      Apr 26, 2023
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      Website: Flipkart

      Tracking ID- FMPP[protected]

      This order delivery date was 23 Apr 2023 but order not delivered . After that I raised concern to Flipkart they given me another date 26 Apr 2023 but now again I got the message from Ekart Update: Sorry, the delivery of Fire-Boltt Apollo 1.43... with tracking ID FMPP[protected] has been delayed. The delivery will be attempted in the next three days. Ekart. What rubbish this order is gift for someone who will be responsible for that.
      +1 photos
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        K
        Kishore Roy Peddoddi
        Apr 26, 2023
        Feb 10, 2024
        This thread was updated on Feb 10, 2024
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        Resolved

        Returning the product and refund related

        Sir, I have been delivered with a fake product (which I came to know once after paying the COD amount and opening the parcel).
        I wanted to return the courier that is delivered to me via EKart Logistics Surface via AWB#: SRTC[protected].
        Have tried calling several times to the In-charge and they never responds back.
        Kindly help me in returning the courier/ parcel and get me the refund of the amount that was paid....
        +2 photos
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        A
        AbhishekP23
        Apr 25, 2023
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        Dear team,

        I had ordered an item from flipkart which was to be delivered by sunday i.e. 23 april by ekart with tracking id as FMPP[protected].

        But as per the delivery update it's been moving in the same hubs and not being out for delivery. Kindly find a screenshot attached for reference.

        It's been a very long delay and no resolution until now has been found for the same. Your utmost support is required so the issue is resolved at earliest.
        image.png
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          C
          [email protected]
          from Ghaziabad, Uttar Pradesh
          Apr 25, 2023
          Apr 26, 2023
          This thread was updated on Apr 26, 2023
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          Address: Delhi

          Hello team,

          I have been looted with 1199 where instead of original order of shirts, the courier guy has replaced the products with his old shirts, re-packed and sent me the package.

          Tracking details: SPYC[protected]
          Order date: 20-apr-2023
          Invoice no: VG9941503
          Product: Cotton linen Shirt (pack of 4)
          Prize: Rs. 1199

          Seller Address: Fashion Insta, 49 pipal wala mandir, badli Near Gas Agency, North west Delhi- 110042

          I have been a loyal user of Ekart from so long and got highly disappointed by this act.

          Saddened, I will prefer that never to trust on Ekart anymore.

          Regards,
          Shubham Chauhan
          Ekart Logistics customer support has been notified about the posted complaint.
          View replies
          I want to refund my product Because its not working properly and some issuses . and this newly deliverd 2 days ago
          i want my refund .
          product - Oppo reno8t 5g

          Cotton Shirts Pack of 4 - Comment #4101352 - Image #0
          Cotton Shirts Pack of 4 - Comment #4101352 - Image #1
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            M
            MAL8ien
            from Salem, Tamil Nadu
            Apr 25, 2023
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            Address: Salem, Tamil Nadu

            Ordered in the start of April, but now it's end of April still didn't receive my Ordered products.
            +1 photos
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              M
              Manojnirwan
              from Ahmedabad, Gujarat
              Apr 24, 2023
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              मेरा नाम
              मनोज निर्वाण मो, [protected]
              A/1/48 GAYATRI SOCIETY SAIJPUR BOGHA ahmedabad gujarat 382345
              मैंने एक ऑनलाइन underfitt नाम की facebook par ऑर्डर किया हुआ था जिसका आर्डर नंबर यह है UF9922508
              Tracking ID
              SRTC[protected]
              कंपनी ने अपने फ्रॉड प्रोडक्ट की एडवर्टाइजमेंट करके और अपने फ्रॉड कोरियर बॉय बना रखे हैं और आर्डर कौन सा शो करवाते हैं फिर दुबलीकेट आर्डर या डुप्लीकेट चीजें उसमें डाल कर पैसे लेकर चले जाते हैं ऐसा ही कुछ मेरे साथ हुआ है मैंने जो आर्डर किया था वह मुझे मिला नहीं खराब कपड़े उसमें पैकिंग कर के किसी और का रिटर्न आया हुआ कुरियर मुझे घर पर देकर फटाफट चले गए और उसके बाद में अभिन्न को कॉल कर रहा हूं तो यह मेरा कॉल उठा नहीं रहे हैं तो इन्होंने मेरे साथ 1200 रुपए का फ्रॉड किया है अंडरफिट नाम की कंपनी और एकार्ट नाम की डिलीवरी कोरियर कंपनी में इनके साथ मिली हुई है यह दोनों एक साथ मिलकर कस्टमर के साथ फ्रॉड करते हैं
              +2 photos
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                S
                [email protected]
                Apr 24, 2023
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                PCMP[protected] tracking id is issued on 1st march but after 9th march no one connected us for any further delivery . My product is not delivered to the customer & i didn get any call back from Ekart team. Kindly return my parcel asap.
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                  S
                  Snigdho
                  Apr 24, 2023
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                  Website: www.ekartlogistics.com

                  I recently ordered an cycle from Flipkart...but not able to track the same through ekart website
                  Tracking ID-FMPC[protected]
                  +1 photos
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                    M
                    Muneeswaraprabhu
                    from Ramanathapuram, Tamil Nadu
                    Apr 24, 2023
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                    The product (AC) is not delivered, but marked as delivered in Flipkart APP. On the day of delivery the delivery guy came, after checking the product he said, Sorry sir we brought some one others product, will deliver your product the next day . After that I couldn't get in touch with the delivery person. I have been connecting with Flipkart Support on a daily basis, Till now no resolution provided. Its been a month and I don't know what to do, Could you please help me to get the product delivered and get the issue resolved
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      H
                      Hitesh061111
                      from Kanpur, Uttar Pradesh
                      Apr 24, 2023
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                      Address: 200-E barra-III, near barra 4 ka pul , kapur -208027

                      I had purchased the product from a site delivered by E-KART vide shipping details
                      Shipping Details: Delivery Address:
                      Order id: tld15apr645
                      Courier : awb No. : srtc[protected]
                      Hitesh Gupta Ji
                      200 E Barra 3 Barra Kanpur Kanpur Nagar Uttar Pradesh 208027
                      +91-[protected]

                      This product was delivered to me and the packat had only incomplete products number of products and the packaging was faulty when i tried to connect with them they asked to contact the seller, they are involved in misseling and fraudlent deliveries of the products I need to complaint against them and need refund of my money and items picked frm my house
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        B
                        Bulbil kumari
                        Apr 23, 2023
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                        Flipkart grossery item is not delivered by wishmaster and taken OTP from me saying that i m outside your flat
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                          V
                          VivekSankar
                          Apr 23, 2023
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                          I had submitted a return request with Flipkart order that was deliverred by ekart.I got different product and when placing return the ekart wishmaster is not picking up the order and simply canceling the return.When I contacted flipkart, they are asking to check with ekart.I need to know whether the parcle has been stolen from ekart side and replaced with wrong item

                          Date:april 11
                          No:[protected]
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                            R
                            RahulPaul900
                            Apr 23, 2023
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                            My product is not being delivered from last two days and they are showing false status. Kindly arrange to deliver the same by today . FMPP[protected]
                            . Its urgent
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                              N
                              Nikhil Patel
                              Apr 23, 2023
                              May 2, 2023
                              This thread was updated on May 2, 2023
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                              Resolved

                              I want to complain against the delivery executive.He has kept my product at his house.
                              Order I'd OD[protected].
                              He picked the product on 9 April and the return is rejected.After rejection he kept the product in his house.
                              Please take concern about this and make sure the delivery of the product.
                              Apr 23, 2023
                              Complaint marked as Resolved 
                              He must deliver the product as soon as possible
                              Ekart Logistics customer support has been notified about the posted complaint.
                              View replies
                              Please My order refound
                              Ya Saman thak neyhi hai
                              Plastic ka chasma bhaj deya
                              Jo Facebook video ma dekhaya tha wha itams nayhe hai
                              Refound rupees please
                              Reply
                              Sir my order cancelled and rs 995
                              Refound please
                              I don't lick this Plastic itams
                              Carrie box poor
                              Facebook video itams not coming
                              Plastic chasma glasses coming
                              Please refund my money

                              The delivery executive didn't deliver the rejected parcel - Comment #4102621 - Image #0
                              The delivery executive didn't deliver the rejected parcel - Comment #4102621 - Image #1
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                                I
                                [email protected]
                                Apr 22, 2023
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                                I had ordered 20 Hancock shirts on 17th March.I received my order in installments.I didnt get 6 shirts they are missing whereas on my account they show delivered.Its been so long since I am regularly complaining against the issue with Myntra and Ekart too but time and again they are closing the issue saying its resolved.Myntra says OTP was sent i did receive the OTP but nobody dropped my package.The package was Torn also I received the package in Ekart packing.The format in which it is updated i.e 4 shirts in each package that is also a mismatch with us.I have CCTV coverage also.Please do the needful at the earliest else I would be forced to take legal action and approach consumer court.
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                                  I
                                  Imteyaz Ahamad
                                  Apr 22, 2023
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                                  Last 2 times nobody has came to pick my product and I got sms as below -
                                  Pickup Rejected (product mis-matched): Pickup of mohit creation 235 TC Cotto... with tracking ID FMPR[protected] from flipkart.com has been rejected. Contact flipkart.com CS for further assistance. Click to give feedback: http://fkrt.it/nTZ4_iNNNN Ekart

                                  I already given feedback both time but no taken action
                                  It means your feedback link is fake.
                                  Hope this time resolve my issue by Ekart Team
                                  Thanks
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