Ekart Logistics Complaints & Reviews

I'm order from Flipkart one pathani cloth 11-4+2023 and Flipkart delivery the pathani[protected]

I'm open the package and see I received used old types cloth and size issue so I'll apply to return the return accept..

The pickup excutive update fake visit attempt

Pickup excutive not visited and the pickup location address

Only just one and 2 call and if going to pickup the call

call automatically cut

The package (KRTP[protected]) was picked up on the 5 of April from the seller (MUMBAI) and I was given an estimated delivery date of 7th March. (AHMEDNAGAR)

While tracking my order on Shiprocket and then on the Ekart website I noticed that the package was misrouted. On 6th March it was updated that the package was being sent to the Ekart Mother hub of PUNE. I assumed that it would be then redirected to the correct hub near the...

Dear Sir/Madam
My self Manas Rahman, I recently ordered one item in flipkart that is to be delivered through ekart. Yesterday (18/04/2023), the executive called me and I have given him enough details for the delivery. Instead of receiving the product I got a mail saying that item is delivered. But I or my family members didn't received the item so far. My order is cash on delivery only, but I have waited for 7 to 8 days for this item and now all I have is a delivered message but not the item. I tried to reach out the executive, but my call is not connecting since the item is marked as delivered. Please make a solution to this problem as soon as possible. The delivery boy had my item, then what happened I don't know. So, make an arrangement to get that same item to me immediately. If I'm ordering one more time, it will again take 7 or 8 days. And I think it is your responsibility to make sure that the ordered items are received by the customers without fail. I tried to call the customer care, but that number is not connecting. Yesterday I called flipkart customer care and asked for the contact details of my nearest hub in which the item was. They didn't given such information, they are only saying that, I need to make a fresh order. My question is why should I? I ordered the item, whether it is COD or bank payment doesn't matter, whoever delivering the item should make sure that it is received by the appropriate person. So, I'm eagerly waiting for your reply to this problem. If possible please give me the nearest hub contact details, I will verify with them.

My order ID: OD[protected]

I was just ordered Steelbired Half face helmet through Flipkart on 12th April 2023. The promissed date of delivery on 14th April 2023. I just check product by tracking through flikart account the product was arrived on nearest hub, Ekart Logistic Perambra on morning 14th April 2023. But now 19th April until today, the product was not delivered yet. I just ordered one more product along with above mentined product. but that product arrived promised date on 17.04.2023. I contacted flipkart and register complaint against the delay. They told me to wait 48 hrs from 16th April, today i just cintacted again to flipkart they told me same issue with courier partner and wait until 48 hrs again. This is not dare. The Ekart Logistic Perambra has low quality service. Its already on their google review, no one gave any positive review for their service. If you can understand customer satisfaction, the please take an action against Ekart Logistic Perambra, they have lots of complaint regaring the product delivery delay issue. I request you to take necessory action against them.

sincerely
Ashil

TRACKING ID: FMPN[protected].
FROM TIME SHIPMENT DISPATCHED TILL NOW ITS NOT TRACEABLE ON EKART LOGISTICS PAGE AND SHOWING AS Oops! There seems issue with tracking id : FMPN[protected]. Please try again.

NO UPDATE FROM FLIPKART CUSTOMER CARE TOO SAYING AS EKART HAS TECHNICAL ISSUE....

Ref No. FMPC[protected]

Delivery boy not come to deliver the product and asking me to travel approx 10 km from given address and later date cancelled my order

TRACKING ID: FMPN[protected]
FROM TIME SHIPMENT DISPATCHED TILL NOW ITS NOT TRACEABLE ON EKART LOGISTICS PAGE AND SHOWING AS Oops! There seems issue with tracking id : FMPN[protected]. Please try again.

NO UPDATE FROM FLIPKART CUSTOMER CARE TOO SAYING AS EKART HAS TECHNICAL ISSUE....

Resp.sir,
We order Samsung189 L direct cool single door refrigerator by flipkart.
Tracking ID FMPP[protected] EKART wish master [protected];[protected]
Exchange freeze Samsung
Delivery boy demand Rs400 we refuse to give then he feed some wrong information about exchange refrigerator hence he reject pickup item.
Plz I request to you plz do action against delivery boy.

Tracking Id - HBLP[protected]
In last 10 days not moved my consignment
customer will be higher on me please as soon as delivery my product urgently

My order ID MYNP[protected] shown delivered but still not delivered to me. kindly deliver to me as early as possible.

Order id 56001_Purple_L/S
Pin :-678595
I ordered for 2 kurtas but i got one of different colour. And the seller details are not issued for contact. I made the full payment

The product i ordered from amazon is missing during delivery but the seller took full payment.

The ekart delivery agent did not contact me for the delivery of my prepaid order from Myntra ...so I didn't recieve the order but the order section in my Myntra account showed that the items were delivered ... I lost my money and the products... I complained about this to ekart office in imphal, Manipur but they insisted that the products were recieved by some girl ...How can they deliver my order without contacting me.. please look into this matter with all seriousness. Who will be responsible for the refund of the orders... I need some accountability from ekart regarding this issue

To Whom soever it may concern

To,
The Customer care Head / Manager
EKART.

I have been a Flipkart Plus member for the last few years and recently I ordered a "Status Quo" on Shopsy (Order ID - OD[protected] on12th April 2023 at my office address. Refer attached file.

It was supposed to be delivered on Saturday 15th April 2023. Being a weekly off I was not in the office. Delivery...

AWB : SHCP[protected]
Unable to track the package, as the tracking is not updated. Unavble to contact to customer care, all numbers are switched off.

Ecart logistics was suppose to deliver my Parcel from Mynta, with tracking Id:MYNP[protected]. On the myntra website, the product is shown as delivered on 16th April 23; wherease i or any of my family members have not received any parcel with the particular product as specified in this myntra order. Moreover, the payments have already been made.

Please resolve this matter at the urgent as this was supposed to be a gift for IDD.

Hello Team,

I am receiving multiple fake orders from the past week, please help this to get stopped at the earliest.

FMPC[protected]
FMPC[protected]
FMPC[protected]

I want to know who is making these fake orders.

For past 2 days my parcel is in transit from kolkata to tamilnadu. Why it is taking so long
Kindly update the tracking details
My tracking id FMPC[protected]

The delivery guy came to my house, gave me damaged and dirty shirts and only 2 shirts out of 4, and he filed that customer rejected the order after taking the payment through Paytm.

I had order something from Flipkart and my tracking order id is: FMPP[protected].
Courier person called and made us wait but did not come for delivery yesterday.. I had called him many times but he didn't receive and disconnect my call..
Customer service is also too bad.. they are saying that you parcel is too big that is why courier person are not taking and delivering..
I have faced so many times these type misbehaving activities.. Now this time I am complaining against them..

Adab Nazeer
[protected]