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Ekart Logistics Complaints & Reviews

www.ekartlogistics.com
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Updated: Dec 1, 2025
Complaints 5423
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225
Unresolved
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 89

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R
Rahul91s
from Chandausi, Uttar Pradesh
Nov 27, 2022
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Address: 1/A places new Delhi, Delhi, India -110059

Hello sir I am recieve a fake product. And I done that product payment online to ekart logistics but the product is fake and all contacts details are fake and company name is also fake so I request u to give my refund of that product.
Product worth 1399
Invoice no. W02311110
Product name comboz wrist
Address 1/A places new Delhi India 110059
Mobile no. Of company [protected]
My contact details
[protected]
[protected]@gmail.com
Ekart Logistics customer support has been notified about the posted complaint.
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    A
    AkshayWankhede7
    Nov 27, 2022
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    Address: Buldhana maharastra 443001

    When i see that my parcel is coming to the nearest ekart office and they are not reaching my location, then after 3 days when i visit the ekart office they say we are not give your parcel to you, and my parcel is already paid.

    Tracking id - SRTP[protected]

    Pin code - 443001
    Ekart Logistics customer support has been notified about the posted complaint.
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      V
      Vaseems077
      Nov 27, 2022
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      I bought motorola g62 5g mobile in exchange of my old mobile phone.
      Delivery boy came to deliver the new handset.
      But as he does not know how to check the valuation of old phone, he simply call said that you new mobile handset will be deliver tomorrow (no efforts made how to calculate valuation)
      On further note, I told him to place call with the person who know how to calculate valuation of old phone. Another ekart executive told me that he will visit in another 1.5 hours and exchnage & deliver the new phone. Later he also refused to come and deliver and rudely said he has many works other than this and he will not help in this matter.
      So I urge him to contact ekart office, another person from ekart (PEN office) also didnt guarantee that new phone will be delivered or not.
      Ekart Logistics customer support has been notified about the posted complaint.
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        K
        Kashyap9378
        from Surat, Gujarat
        Nov 27, 2022
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        Address: 501 orbit residency near mission naka vyara

        My product is not deliver till now . And deliver boy is very unknown in this area. Also very rud behaviour in otp . Said without OTP we cant deliver . He is not able to resend me the OTP . Next day he said me i am not aware of address . This type foolish behaviour with me. And time wastegae .
        +1 photos
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          R
          Rohit 000
          from Ahmedabad, Gujarat
          Nov 26, 2022
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          Address: 153 Yamuna Park Society Adinathnagr odhav
          Website: Flipkart

          Complain no - In[protected]
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            V
            Vikram gajani
            from Vijayawada, Andhra Pradesh
            Nov 26, 2022
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            Delivery boy took money ran away when I open the parcel ifound old shirt insted of sarees iwant 1600 return
            Ekart Logistics customer support has been notified about the posted complaint.
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            Faltu shipment . Not recommended
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              D
              Dr debadrit Biswas
              Nov 26, 2022
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              Website: EKART LOGISTICS

              I had an order from shiprocket that was being delivered through ekart. The delivery partner arrived at my address today, 26/11/22, with the order with all the correct order details. However no OTP has been delivered to my phone. I asked the delivery partner to call the registered mobile number to check if it was correct, and he did that too successfully. But still no otp came and the order wasn't delivered. My tracking ID is SRTP[protected].
              Kindly see to the matter and solve the issue immediately as it is an urgent order.
              Ekart Logistics customer support has been notified about the posted complaint.
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                V
                Vikram gajani
                from Vijayawada, Andhra Pradesh
                Nov 26, 2022
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                Sir your delivery boy gave old shirt insted of banars saree i have ordered he took money and ran away
                Ekart Logistics customer support has been notified about the posted complaint.
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                  R
                  Rajasekar Selvaraj
                  from Chennai, Tamil Nadu
                  Nov 25, 2022
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                  Address: 33, Neelkanta Metha Street, 402 Malles Jaysri Apartment 4 Th Floor T Nagar Chennai Tamil Nadu 600017

                  Tracking ID: SRTP[protected] - Delivery issue due to wrong phone number given while placing the order ([protected]). But I have update the correct phone number ([protected]) after that, but not receive the delivery yet.
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    M
                    Md Imteyaz Alam
                    from Agra, Uttar Pradesh
                    Nov 25, 2022
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                    Address: Agra air force

                    In Agra hub at Padma plaza of ekart, all the time product delivery is delayed. They give the reason that they don't have delivery boys and hence scheduled date of delivery often crosses. I have faced this issue multiple times. All the staff and in charge need to be reprimanded. Today my mobile was to be delivered but again this date is lapsed and I have to go to other place due to which I cannot receive this item tomorrow from delivery boy. It's is so much disappointing to a valued customer of flipkart.
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      M
                      MithunAB17
                      Nov 25, 2022
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                      Address: Rakhera, Puruliya, WB 723130

                      On 22nd November, My return package prouduct was recieved by the wishmaster, he checked it properly and then took at around 11:30 am, and at 6:45pm I got message that my return is rejected. He took away the product, then marked it cancelled. I am complaining from 22nd Nov. When he took it from me after checking properly, then how can he mark it rejected??
                      +1 photos
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                        M
                        MithunAB17
                        Nov 25, 2022
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                        Address: Rakhera, Hura, Purulia, WB 723130

                        On 22nd November, My return package prouduct was recieved by the wishmaster, he checked it properly and then took at around 11:30 am, and at 6:45pm I got message that my return is rejected. He took away the product, then marked it cancelled. I am complaining from 22nd Nov. When he took it from me after checking properly, then how can he mark it rejected?? Why did not he say anything during pickup?
                        +1 photos
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                          Kiranmayi30
                          from Bengaluru, Karnataka
                          Nov 24, 2022
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                          Address: chilakaluripet

                          Ekart delivery person V murali krishna lost my courier and simply updated as delivered. When we enquired with the person he agreed that he lost it.
                          Hub incharge Mr. Lavanna told he will settle issue and provide refund of product cost. Now 3 months over. No response. I have proofs of messages from these people.
                          Order no. SRTP[protected]
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                            V
                            Vijeta Bhardwaj
                            Nov 24, 2022
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                            Address: Shree bankey bihari dental college Ghaziabad
                            Website: Ekart logistics

                            I query about an order with manasvi fab and they send that product to me nd i paid 999 rupees on that...when i opened that parcel i got the wrong product as well as already used product...then i tried to customer care which get cnncted smwhere in bihar...they ask for 5 rupess payment tag to do fraud mre...
                            Till then i got so many fake calls regards ekart...
                            I didnt get any specific response...
                            If i dont get my money back or resolved my issue...i will file an complain against ekart logistics...
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              S
                              susmitakumar
                              from Tezu, Arunachal Pradesh
                              Nov 24, 2022
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                              Wrong information about this product
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                                J
                                Jiji Vijayan
                                from Hyderabad, Telangana
                                Nov 23, 2022
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                                Address: Chennai

                                I ordered a product from Shopcliq. Cash on delivery. Ekart made another parcel with the same details with nothing inside and delivered the empty parcel along with my actual parcel. I paid for both including the empty parcel.
                                +1 photos
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                                  N
                                  Naveen Pothineni
                                  Nov 23, 2022
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                                  Address: Pamur Andra Pradesh

                                  My booked a product in Flipkart that product delivered to Ekart logistics.but that company that Ekart logistics company that product not send to me and also cancelled that product without my permission
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    N
                                    Noormeher
                                    Nov 23, 2022
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                                    SRTP[protected]
                                    The above is my order id
                                    I got a message that it reached Andheri West, but I still have not received any notification if it’s out for delivery.
                                    Please update me asap. It’s been stuck for 4 days. They don’t even have a customer care number to call.
                                    Ekart Logistics customer support has been notified about the posted complaint.
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                                      T
                                      Tanmay0808
                                      Nov 22, 2022
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                                      I have ordered one parcel from hatke store with details below :

                                      Tracking ID : SRTP[protected]
                                      Order ID : 918287

                                      It has been 9 days and no updates on my order has been received. kindly look into the issue and provide me with a Contact Person to escalate the issue.
                                      Ekart Logistics customer support has been notified about the posted complaint.
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                                        Kishan pansara
                                        from Jamnagar, Gujarat
                                        Nov 22, 2022
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                                        Address: Narayan nagar B/H haria college gokulnagar jamnagar, Near jkatnaka B/H haria college

                                        Cancel my order item was fake
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