Ekart Logistics Complaints & Reviews

Regarding late delivery,
Product dispatched to my nearest hub on 2'nd october 2022 but still not delivered why is that, and why they keep products with them for 6 days and deliver. There is not hard and fast rule to wait till expected delivery date, they can give early so that customer is happy. Other shopping site delivers fast. Ecart team should really work on this,

Dear Sir,
Please find the attached details

Subject :- ekart (instakart services ltd.) Franchise fraud to me
mail id's :-
1) [protected]@ekartfranchise.com
2) [protected]@instakartservice.com
3) [protected]@ekartfranchises.com
4) [protected]@ekartlogistics.com
5) [protected]@instakartfranchise.com
6) [protected]@instakartfranchise.com


Dear sir above details I'm Mahesh Battu...

Madam/Dear Sir,

I have made a order from Flipkart on dated[protected], which was assigned to ekart logistics for delivery. The out for delivery date was[protected], but the order was reached at my nearest location hub on[protected]. On dated[protected], The delivery person called me to take the order from his given location (nearby 300-500 meter from my location) whether my address is at very known location and anyone can reach easily at my location. But he rudely refused to deliver the order at doorstep and repeating the word come and take your parcel. I was at office and the only person is my mother was at home, she is not well, facing health issue. So i request to deliver the order at doorstep, but he disconnected the call and intentionally not delivered the order (the only reason behind this to take revenge to me for not coming on his given address). I have the call recording of all the conversations. At night arround 8:30 PM, i got a text message for rescheduled the order, then i track my order from ekart logistics, and found that my order is attempted undelivered by 2 times.
This is not fare, is the ekart is totally hopeless or the delivery persons make it hopeless. Due to this kind of incidents, the brand image of Flipkart is also deteriorating, customers are turning away from Flipkart too.
I request to please take strong action against the delivery person, whether i get the parcel or not.

My brief details are-
Name- Manoj Kumar
Mob no. - [protected]
Order no. - FMPP[protected]
Ordered through - Flipkart

Thanks & Regards

There was a ekart return request raised and no one showed up but i got a message that it is damaged product how is that even possible. And when i am trying to reach this gentleman 10 times he is disconnecting my call.
This is the contact details i received [protected] with pin 160.

I need a strict action and return pickup to be arranged.

Next escalation ill be going to consumer forum.

FMPP[protected]
My product is not delivered yet
Please deliver it as soon as possible

My product code FMPC[protected]
Ye product 4 October se palwal m hai or mere ko ab tak deliver nahi kiya h
Mere pass msg aata h ki aap contact nhi kr rhe
Lekin mere pass ab tak koi call nahi aayi h
Agar kal tak kar skte ho deliver to thik h
Varna m cancel kr rha hu

The delivery person is not delivering the orders to our area having called many times the delivery person number is always busy many orders have been undelivered and returned even talked to customer care they say the order will be delivered by the end of day but no order delivery is done

I did a replacement through Myntra app.Now the app showing the product is delivered and also I received messages regarding the delivery.But I didn't get the product yet.The delivery partner is ekart.

The delivery boy came to my house but couldn't deliver the product because I couldn't receive the otp on phone. The order ID is [protected] and tracking ID is SRTP[protected]. Please look into it and get me my otp. My phone number is correct.

Dear Concern,

This is to complaint regarding your employees for non delivering my order no FMPP[protected]. I had recieved the message regarding Out for delivery on 2nd Oct 2022.I waited whole day for it but nobody called me for the same. On third the same thing happened and at 5 Pm on 3 rd OCT I called the representative and they told me that I do not have the courier and the same is at your Jalandhar Urban estate phase 1 hub. I approach them and they made me stand for an hour outside the hub and after that they told me that we have found the order. After that they start the diagnosis of the device and after some time they told me that we are unable to deliver the product as we have some software issue. I request them that I am not present for next 3 days and it's not customer's fault. Then 2 employees treated me badly and asked gaurd to make me get out of the premises and his name is Rohit ( might be the fake one).
Today I got the mail that my product is out for delivery and when I called the delivery boy he miabehaved and told me that I do not have your product and he will not delivered it. If he does not have my product than why should I have been provided the no of him.
I want to take the same seriously as failing in that will make me move to consumer forum for suing you for failing in providing proper services to customer and also for insulting me.

Thanking you
Vikramjit Singh Minhas.
[protected]

We are using E kart logistics for our online orders and We are facing so many complaints from our customer that E kart delivery service is very poor and because of you we are losing our business. many of my clients did not get door delivery they had to find out your office and collect from thier respective E kart hubs . Tracking ID:WSPP[protected] from oct 4 th its showing at mumbai hub and every day we track delivery date is scheduled changed to next date . There is no contact number how should we contact !

Clent details as follows Kayzad Bhesania
F-6, CAPTAIN COLONY MODY BUILDING
First Floor, TARDEO ROAD, Haji Ali
Mumbai 400034
Maharashtra

Email address:
[protected]@gmail.com

Phone:
[protected]

Your service is horrible and will complain to the consumer court that despite repeated reminder there is not response of my courier. Please shut your company

Ekart is not delivering my product. ( FMPP[protected] )
My product is with Ekart from 23 sept.
They have breached the expected delivery days by more than 10 days.
Every day Message comes that product is out for delivery but no dalivey happens.
Ekart is fraud company.

I was supposed to receive the product ln 4th October 2022 but still not received 6th October 2022. The delivery man doesn't even pickup my calls, every time it's show out for delivery n delivery fails please solve this issue as soon as possible. Order id- [protected]

I ordered from flipkart my order id is OD[protected]
My item would be Delivering on 4/10/22 but the delivery person didn't deliver the same and I got a msg the my item is delivered. Which I didn't get it after receiving the deliverd msg a called on ekart helpline number which is mentioned in the order confirmation msg the delivery boy said I didn't find your address so I will deliverd it tomorrow but know they didn't received my call and And also my item is not delivered till now .
I Order from flipkart grocery
I'm attaching two pictures that is from same date after a received Delivery msg.

I had ordered medicines from Zee Lab Pharmacy on 26.09.2022 for my mother. Today this is 05.10.2022 medicines are not delivered yet. when i tried to call delivery person he did not attend call. This is extreme carelessness with anyone's health.

I have order US POLO ASSN DENIM CO shirt in Myntra. I have raised return request and it's assigned to ekart.
They have picked up my order on 3oct2022. Now they are telling they didn't picked up my return.
Contact details of ekart executive who picked up is [protected]

This is to infirm you that the my order no. OD[protected] and tracking id FMPP[protected], this product is not received and delivery date was yesterday. Its a birthday gist and its urgent delivery.

Yesterday near about 4.30pm or 5.00pm ekart delivery came to my house for delivered the noise smart watch in my absence and call me for recieve the parcel but i'm not at home that time. My family member came out the house for parcel but delivery boy did not hand over the parcel and talking very rudely my family call me and i talk to him (Delivery boy) and i said to him open firstly on front of my family and then after our satisfaction...

I booked a phone redmi 10 through flipkart. ekart logistics could not deliver my package till now. When i trying to connect with ekart logistics after completing the scheduled date they told me that your courier will be delivered today. But they did not deliver my package. When i check ekart courier tracking website they shows me that they attempted to courier my package but i was unreachable, which is white lie. Now again and again they repeat this process they never call me nor come to my address which was given but there website give wrong delivery update.
i have paid the money. now i think flipkart and ekart both company make me foolish. both the company (flipkart and Ekart logistics ) are fraud and cheat me.
kindly help to return my money.
my ekart courier tracking i'd is- FMPP[protected]