Ekart Logistics — FMPP[protected] was refused but marked as delivered

I work in police. For election purpose I was at Vatibari, Alipurduar. I needed to go Darjeeling. Hence I ordered a Sleeping bag from Flipkart, vide order id OD[protected]. The item was out for delivery on 13 april but as I was left for Darjeeling, I refused delivery the item having AWB no. FMPP[protected]. But delivery agent marked as delivered that day evening. I want the status get updated as refused.