Ekart Logistics — My order is delayed from Last 13 days and representatives not working on it.

Respected Sir,

I order the Motorola Zx2 Android TV from Flipkart and Till time my order not received from your end.

The ekart logistics tracking ID is FMPP[protected]
But from 11th Nov. 2020 till time my product Delay with already complaint but shown at my complaint resolved but till time no complaint resolved.

Also flipkart customer care call ended in middle. Also senior behavior not good in talking manner.

Please give me the reply as soon as possible.

Regards