Electrolux India — microwave oven with grill (model # m/o g20m. bb-cg) dated - 13/10/2014 with invoice #[protected]

Address:	Gurgaon, Haryana, 122001
Website:	[email protected]

Hi, i purchased a microwave oven with grill, model # m/o g20m. Bb-cg from star cj on 13/10/2014 with an offer valid that time for 5 years warrenty on magnetron (Papers attached). Now recently it was not working properly (Heating) hence raised a complaint in customer care by mr. Ravi kumar. An engineer visited my house on 26/06/2018 and replaced switches and magnetron. He charged me rs.2408 (Magnetron rs. 1850 + switches rs. 175 + service charges rs. 384), when i asked him to remove charges for magnetron he said that the warrenty is not valid on this model # m/o g20m. Bb-cg, and is only valid on model # m/o g20m. Ww-cg.
Since it was never required earlier i did not verified that.
Please advise how to handle this as this is making me not happy, before going to consumer forum or social media, i thought of raising it to you to get this resolved.
Request your assistance at the earliest as i would like that amount to be refunded. All the documents are attached for your referrence.
You can reach me on ;
Gaurav sharan
[protected]
Sharan. [protected]@rediffmail.com