Future Bazaar — Faulty product

Address:Vasant Square Mall, Abdul Gaffar Khan Marg, Sector B, Pocket 5, Vasant Kunj, New Delhi, DL 110070, Pune, Maharashtra
Website:www.futurebazaar.com/

We had bought a morphy richards "chef xpress 100" product from Big Bazar with the Sr no: MI01IC[protected]. The date of this purchase was 26th Aug 2012. Since then the product has been giving us continuous problems. We have already got it repaired twice during the first 9 months. After giving it for the third time around 3 weeks back, still the sevice guys are not able to repair it. Today, the guy came with our 'repaired' coil came but still could not make the induction work. We have been unable to prepair food as we are dependent on this induction cooker. Thus, we demand a replacement of this faulty product as soon as possible as it hasn't even crossed half the time of the warranty period or else we would have to approach the consumer courts as this type of service and product is not expected from a 'worldclass' company like Morphy richards.
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Dear Customer,
This is Priya from Future Group. We regret the inconvenience caused to you. Kindly provide us with the store details and your contact details by writing to us at [protected]@futuregroup.in with your reference id 11641 so that we can assist you.

Regards,
Priya
Future Group Care
Dear Customer,

Just a reminder that we are yet to receive any response from your end.

Regards,
Priya
Future Group Care

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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