[Resolved]  Hitachi 1. 5ton Split A. C Rau318htd — Replacement not done of defective ac

Address:

East Delhi, Delhi

Hi I purchased Hitachi Split 1.5 ton AC on 22nd may 2013 from Walia Electronics Rohtash Nagar Shahdara delhi Tel-[protected] contact person .Perminder singh and it was installed at home on 23rd may but since it installed, AC is not giving cooling and working like a normal 2000rs cost cooler. On the same day I logged a complaint to hitachi cust care and they had promised me that any executive will visit and it will be replaced.

Neither anyone came not called me.however I asked installation guy to come check the installation, he came, checked and told me that installation is perfect, but product is defective.so now neither dealer giving and response nor hitachi cust service.

I called hitachi head office +[protected] and a lady gave me patparganj service center no,,[protected],15,29 ,,I Kept calling these numbers upto hours and when i spoke to any executive, he disconnected the call after hearing the complaint twice.

My family is facing lots of problem as we stay at 4th floor and the heat is very high over there.

I request you to please look into these metters and get the ac replaced soon.

Regards
Pankaj Goswami
[protected]