Hitachi Home & Life Solutions — the air conditioner is not working to its specifications claimed by the company it is providing LOW COOLING

Address:

Ghaziabad, Uttar Pradesh

This Air conditioner was purchased on 23/06/12 at a cost of Rs.34500/- from hari plaza, kshitiz plaza basement sec:4, Vaishali Ghazi a bad 201010. At the time of installation it had short shipment.
The dealer started misbehaving saying it is company fault and company responsibility.
Air conditioner was found to provide low cooling.
Demo engr. In its report also observed it. Since then I have been lodging complaints ,mechanics visit but company does not take action on their reports. SMS from call centre says your complaint has been closed, file new complaint. Since then several complaint numbers have issued, but no action has been taken on the machine. I have photo copies of all complaint forms where in mechanics have suggested senior visit required, senior observing call baak. And my request to provide replacement A/c before taking the defective to their w/shop.
I feel the company should change its name to ' Hitachi home & life hurdles (India ) ltd.