Elitify.com / Lavida Luxe Lifestyle Solutions Complaints & Reviews

I have still not got any response from Elitify!!

I have been facing the same trouble. The info email id is now apparently not working. They do not respond nor do they have a mobile number to contact them.

Hello,
I have faced the same problem and have been cheated for an amount of Rs. 11, 000. We are writing an article about them to make sure everyone is warned about the company. Please let me know if you would like to participate in the online article.

If they do not respond, we plan to take it up further in the consumer court.
Regards.

Hello,
I have faced the same problem and have been cheated for an amount of Rs. 11, 000. We are writing an article about them to make sure everyone is warned about the company. Please let me know if you would like to participate in the online article.

If they do not respond, we plan to take it up further in the consumer court.
Regards.

My order no is 77993.

Dear Deepa,

Greetings from Elitify!

We wish to ocnfirm the successful processing of the refund for your order. Please check you mailbox for the detailed information.

Please feel free to get in touch for further assistance.

Thanks,
Team Elitify!

This is a blatant lie. I have not received any refund, and no transaction ID has been shared with me.

I'd appreciate it if someone from your organisation could give me a call to let me know the details. I have not received any refund for the past 2 months.

Hello,
I have faced the same problem and have been cheated for an amount of Rs. 11, 000. We are writing an article about them to make sure everyone is warned about the company. Please let me know if you would like to participate in the online article.

If they do not respond, we plan to take it up further in the consumer court.
Regards.

Elitify.com os a fake company, frauds

Dear Parul,

Greetings from Elitify!

Apologies for the experience you had. The refund can take upto 14 working days to get processed as conveyed to you initially. We have mailed you the transaction details for your refund.

Please check your mail inbox and feel free to get in touch for further assistance.

Thanks,
Team Elitify

I dint gt any refund back till now
And the receipt is just a pdf file maintained bt them
M asking for a pay u receipt, and they are just rplying with the same pdf file

They are sending me a stupid pdf file created bt them itself
M asking for a pay u receipt they are sending me the same pdf file
I think i its high time n i should file a fraud case
So they have to pay a lot of amount
Then only they will send me money back

Ur company says it takes 24-48 hrs now u are saying it will take 14 days ???
Cant u stay on ur words ?

Dear Parul,

Greetings for the day!

We have received the confirmatory email for the successful receipt of the refund from your end. Kindly confirm.

Thanks,
Team Elitify

I hv gt my money back

Dear Garima,

Greetings from Elitify!

Many apologies for the experience Per our discussion, we wish to confirm that the tentative dispatch date is 14th to 16th of this June'16. In addition to this we have added express shipping to your order. Hence it will be delivered to you within 24-48 hours once shipped.

We will do our best to get this article delivered to you in shortest possible time frame.

We will also share the tracking details for the same once the article is shipped from our Indian warehouse. We will keep you posted.

Accept our sincere apologies for the inconvenience caused.

Please feel free to get in touch for further assistance.

Team Elitify!

I ordered some products worth Rs. 4160 on 16th july.But i didn't get my products yet. and if i am mailing them regarding my order, they just say we will dispatch in upcomimg week.

Dear Dilip,

Greetings from Elitify!

We apologise for the inconvenience faced. As per our telephonic discussion, we have processed your refund and it should be in your account in next 24-48 hours. The transaction details are also shared with you, the team will keep a check as soon as the payment is posted.

Thank you so much for giving us your valuable time today. We will certainly work on the feedback and improve our services. Our mission is to give best experience and we will do our best to win your trust again.

Kindly contact us directly in case you have any question.

Regards,
Team Elitify

My complaint was fixed. My refund for the toaster was processed. Looks like the company does care. Mr Nitin from elitify called me and assured the refund personally and it was processed in a couple of hours after the call. i guess elitify is fixing the teething issues.

Dilip

Dear Akash,

Hope you are doing Great!!

We have investigated your concern and all the conversation processed with our "Customer Experience" team.

Below are the observation we have come across with trail between you and our team:

On 28th Nov 2014 - We first received your Email stating the order delivered by you is not in working condition when you switched it on.

On the same day 28th Nov our team replied you stating you to check the adapter and other condition and voltage.

On the same day 28th Nov you replied stating that you used the American adapter and there is a manufacturing defect in our product

On 2nd December our team replied you stating you to check the other condition and also informed you stating that we can have your product repaired however the cost will be borne by you. Also clarified you since you have not used any adapter with the product we cannot proceed with replacement only repair is entitled.

Also on 4th December 2014, we communicated to you on call that we can get the machine repaired as the product was used without an adapter .

Since then your consent awaited for the further approval. Also refer to the trail mail attached for your reference.

With regards
Team Elitify

Hi

My experience with this site is so bad that I don't even want to give a rating. There's no way to contact them and I haven't received any response except for the automated mail. I have no idea how to get in touch with them as I have already paid for my order