Enps — Problem in logging in to enps portal to complete my registration on nps website(PRAN)due to awaited response from payment gateway

I was registering for NPS on eNPS website and had filled all the details and acknowledgement number was also generated . but during payment the site crashed . Now when i am trying to login to complete my registration(to complete my payment to get my PRAN number) i am not able to login and getting the message :

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

my acknowledgement number : 11832564
date : 09:08:2024

more than one day has passed and the issue is not resolving and being a government employee if i do not get my pran number and apply to my state govt i wont get my salary . it is my humble request to kindly resolve this matter as soon as possible

i request you to kindly resolve my issue.
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