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T
TRavendra
Apr 17, 2022
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I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error:

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Ack id : 11104079
Ack date : 13/04/2022
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    C
    Chirag Jobanputra
    Apr 11, 2022
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    Error while eNPS Registration during Payment Initiation

    Website: enps.nsdl.com/eNPS

    I am continuously getting the below error while trying to complete the pending registration on the portal - https://enps.nsdl.com/ under 'Complete Pending Registration'. Below is the error encountered during each attempt while trying to visit the website and enter the ack ID for resuming the registration.

    The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request...
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    T
    tathyak
    Apr 8, 2022
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    I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 3 days.

    The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #
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      S
      Sivaspillai
      Apr 1, 2022
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      Address: NPS
      Website: enps.nsdl.com/eNPS

      Iam unable to proceed with the payment getting below error

      The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

      Acknowledgement no 11079912

      Date 31/03/2022
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        S
        Subhransu Dalai
        Mar 31, 2022
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        I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 hours

        "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

        Ack id : 11083026
        Ack date : 31/03/2022
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          A
          Ankitafk
          Mar 31, 2022
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          I was in the process of registering and investment 50k for nps account. I updated my details and uploaded the required documents. Now i get the below error unable to login.

          "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

          Ack id : 11075328
          Ack date : 30/03/2022
          Dob 19/06/1990

          Mob [protected]

          Plz help today itself.
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            H
            harsh pabreja
            from Mumbai, Maharashtra
            Mar 31, 2022
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            Address: DEHRADUN

            I AM FACING THE ISSUE AGAIN AND AGAIN - PAYMENT GATEWAY IS NOT RESPONDING AND NOT ABLE TO LOGIN AFTER THAT.

            BELOW IS THE MESSAGE
            The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

            REQUEST TO KINDLY RESOLVE ASAP
            ACKNOWLEGDEMENT NUMBER[protected]
            ACKNOWLEGDEMENT DATE - 16/09/2021
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              S
              Shruti@27
              Mar 31, 2022
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              I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then I tried to make payment but got stuck at the payment gateway. Now I am trying to login and complete the pending registration process using my acknowledgement id and date, but i am getting following error:

              "Response from Payment Gateway for the payment attempt against this acknowledgement number is awaited. Please wait for the retry of payment process for registration in NPS"

              Ack No[protected]
              Ack Date- 30/03/2022
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                R
                RapTvin
                from Pune, Maharashtra
                Mar 31, 2022
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                Error: The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS

                Ack No.: 11072957
                Ack Date: 30/03/2022

                Tried newly registering but it says a PRAN is generated against my PAN card number but I haven't received any mail or message regarding the PRAN details.
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                  G
                  Golu298
                  from Karnal, Haryana
                  Mar 31, 2022
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                  Website: enps.nsdl.com/eNPS

                  I received my PRAN details on email and while trying to login on eNPS for OTP login then getting error that did not receive response from gateway

                  Please advise

                  acknowledgement number: 11075748
                  acknowledge date: 30/03/2022

                  The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #
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                    S
                    Sakshi Kataria
                    from Noida, Uttar Pradesh
                    Mar 30, 2022
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                    The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS
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                      D
                      Deepikasaini16
                      Mar 30, 2022
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                      Website: enps.nsdl.com

                      I am not able to complete the NPS registration due to the following message-

                      "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #."

                      Acknowledgement No: 11004837
                      Acknowledgement Date - 05/03/2022

                      I Request you to please look into this issue on priority and do the needful .
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                        L
                        lipika chak
                        Mar 30, 2022
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                        I'm not able to complete the NPS registration due to the following message-

                        "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of the payment process for registration in NPS "
                        Please fix it asap.

                        Acknowledgement No: 11074776
                        Acknowledgement Date - 29/03/2022
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                          S
                          solomon3096
                          Mar 30, 2022
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                          I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.
                          ack no. 11069829
                          ack date. 29/03/22
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                            S
                            solomon3096
                            Mar 30, 2022
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                            I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.
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                              H
                              harsh pabreja
                              from Mumbai, Maharashtra
                              Mar 30, 2022
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                              Address: Dehradun

                              I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

                              "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                              Ack id : 11713899
                              Ack date :16/09/2021
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                                A
                                Abhishek1302
                                from Jabalpur, Madhya Pradesh
                                Mar 29, 2022
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                                Enps — Login fails with Payment gateway error message to my ackno :[protected]
                                Ack date:- 29/02/2022
                                Dob:- 13/02/1994
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                                  S
                                  Shah_sh
                                  Mar 29, 2022
                                  Resolved
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                                  Resolved

                                  I've opened the account, PRAN got generated. getting "Unauthorized user" while I'm generating I-PIN for the first time.

                                  Ack no[protected]
                                  PRAN no[protected]

                                  Please resolve it ASAP.
                                  Mar 30, 2022
                                  Complaint marked as Resolved 
                                  It got resolved by customer support team.
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                                    P
                                    Prathi Rajguru
                                    from Mumbai, Maharashtra
                                    Mar 29, 2022
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                                    Dear sir/mam,

                                    I tried making online payment using my debit card for an NPS contribution of INR 50, 000. Transaction got failed at eNPS portal (via billdesk payment gateway).

                                    Now I am not able to log in or make the payment.
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                                      S
                                      Shah_sh
                                      Mar 28, 2022
                                      Resolved
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                                      Resolved

                                      I'm not able to complete the NPS registration due to the following message-

                                      "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #."

                                      Acknowledgement No: 11066050
                                      Acknowledgement Date - 28/03/2022

                                      Request you to please look into this issue on priority and do the needful.
                                      Mar 29, 2022
                                      Complaint marked as Resolved 
                                      It was resolved automatically.
                                      Mar 28, 2022
                                      Updated by Shah_sh
                                      Error message

                                      I'm not able to complete the NPS registration due to the following message-

                                      "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #."

                                      Acknowledgement No: 11091293
                                      Acknowledgement Date - 05/04/2022

                                      Request you to please look into this issue on priority and do the needful.
                                      I'm not able to complete the NPS registration due to the following message-

                                      "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #."

                                      Acknowledgement No: 11180419
                                      Acknowledgement Date - 08/06/2022

                                      Request you to please look into this issue on priority and do the needful.
                                      Amala R's reply, Jun 13, 2022
                                      Hi Puja, was this issue resolved? Just a curiosity to know as I face the same issue now. How long did they take to help you resolve this?
                                      While trying to make payment, the web page got stuck and I had to try again for repayment. But on trying to re-login the below error message is getting displayed.

                                      Error message: The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

                                      It would be really helpful if you could help me resolve this at the earliest.

                                      Acknowledge id : 11184907
                                      Acknowledge date : 13/06/2022
                                      same issue please help
                                      11262529
                                      15/08/2022
                                      Hello Team,

                                      My payment was not completed as i got the OTP from NPS very late, i am unable to go to the payment section again. It says issue with payment gateway should be resolved. It has been 24 hrs but i get the same message. Please help.
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                                        N
                                        NishiSanghvi
                                        Mar 28, 2022
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                                        After submitting all the required documents in NPS, I was taken to Payment Portal. Whenever I am trying to make payment following error is seen:

                                        The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

                                        Kindly help and prioritize this.
                                        Ack No.: 11061367
                                        Ack Date: 27/03/2022
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                                          P
                                          Priyankak@12
                                          Mar 28, 2022
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                                          I was in the process of registering for NPS. After providing the details I tried to make a payment but got stuck in the payment gateway. Now I can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited."

                                          Ack id: 11064119
                                          Ack date: 28/03/2022
                                          It's not resolved yet. Please do the needful urgently.
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                                            Priyankak@12
                                            Mar 28, 2022
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                                            I was in the process of registering for NPS. After providing the details I tried to make a payment but got stuck in the payment gateway. Now I can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited."

                                            "The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #"

                                            Ack id: 11064119
                                            Ack date: 28/03/2022
                                            Mar 30, 2022
                                            Updated by Priyankak@12
                                            It's not resolved yet. Please do the needful urgently.
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                                              vishesh30
                                              Mar 28, 2022
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                                              Address: F-702, Sumadhura Shikharam, Seegehalli Whitefiled, Seegehalli Whitefiled

                                              Hi Team,

                                              I was in process of opening the nps account from https://enps.nsdl.com/ website and after finishing the steps i made the payment of 50000/- for my tier1 and Tier2 account.

                                              Unfortunately the money got deducted and process is not completed.
                                              Can you please help me with this.?

                                              Acknowledgement Number[protected]
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                                                N
                                                Neha2609
                                                Mar 26, 2022
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                                                I'm not able to complete the NPS registration due to following message-

                                                "Registration against this Acknowledgement ID is pending for confirmation from payment Gateway. Please try again after sometime."

                                                Acknowledgement No[protected]
                                                Acknowledgement Date - 26/03/2022

                                                Request you to please look into this issue on priority and do the needful.
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                                                  N
                                                  NiraliJain
                                                  from Pune, Maharashtra
                                                  Mar 24, 2022
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                                                  I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

                                                  "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                                                  Acknowledgment No : 11049135
                                                  Ack Date -23/03/2022
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                                                    S
                                                    shubham_dixit0994
                                                    Mar 23, 2022
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                                                    Hi Team,
                                                    I completed uploading the details and went ahead to make a payment for generating ePRAN number. Somehow, the payment didn't went through so I tried retrying with other payment modes but was unable to do so.
                                                    Now I closed the tab and tried to continue with "Complete pending registration" option but it keeps giving me error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #".
                                                    Could you please help in resolving this issue so I could complete the account registration by completing pending payment.
                                                    My acknowledgement number is :[protected]
                                                    Acknowledgement Date: 03/03/2022
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                                                      Rishitha Korapati
                                                      Mar 21, 2022
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                                                      Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

                                                      I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error:

                                                      "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                                                      Ack id : 11039112
                                                      Ack date : 20/03/2022
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                                                        H
                                                        Hitesh0609
                                                        Mar 17, 2022
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                                                        Website: enps.nsdl.com/eNPS

                                                        Sir/Madam
                                                        I have not been able to complete payment for generation of PRAN. Now I'm not able to complete pending registration by logging in. An error is displayed as "Registration against this acknowledgment id is pending for confirmation from payment gateway. Please try after sometime". Kindly resolve this issue at the earliest.

                                                        Acknowledgment id:11001773
                                                        Date of acknowledgment:03/Mar/2022
                                                        Date of birth:17/11/1989
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                                                          isha_22
                                                          from pune, Maharashtra
                                                          Mar 16, 2022
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                                                          I was in the process of registering for NPS account. I updated my details and uploaded the required documents. Then I tried to make payment but got stuck at payment gateway. Now I am trying to login using my acknowledgement id and date, but I am getting following error:

                                                          "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                                                          Ack id : 11030780
                                                          Ack date : 16/03/2022
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