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Subhransu Dalai
Mar 31, 2022
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I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 hours

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack id : 11083026
Ack date : 31/03/2022
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    Ankitafk
    Mar 31, 2022
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    I was in the process of registering and investment 50k for nps account. I updated my details and uploaded the required documents. Now i get the below error unable to login.

    "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

    Ack id : 11075328
    Ack date : 30/03/2022
    Dob 19/06/1990

    Mob [protected]

    Plz help today itself.
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      H
      harsh pabreja
      from Mumbai, Maharashtra
      Mar 31, 2022
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      Address: DEHRADUN

      I AM FACING THE ISSUE AGAIN AND AGAIN - PAYMENT GATEWAY IS NOT RESPONDING AND NOT ABLE TO LOGIN AFTER THAT.

      BELOW IS THE MESSAGE
      The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

      REQUEST TO KINDLY RESOLVE ASAP
      ACKNOWLEGDEMENT NUMBER[protected]
      ACKNOWLEGDEMENT DATE - 16/09/2021
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        S
        Shruti@27
        Mar 31, 2022
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        Payment Gateway Error during NPS Registration

        I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then I tried to make payment but got stuck at the payment gateway. Now I am trying to login and complete the pending registration process using my acknowledgement id and date, but i am getting following error:

        "Response from Payment Gateway for the payment attempt against this acknowledgement number is awaited. Please...
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        RapTvin
        from Pune, Maharashtra
        Mar 31, 2022
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        Error: The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS

        Ack No.: 11072957
        Ack Date: 30/03/2022

        Tried newly registering but it says a PRAN is generated against my PAN card number but I haven't received any mail or message regarding the PRAN details.
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          G
          Golu298
          from Karnal, Haryana
          Mar 31, 2022
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          Website: enps.nsdl.com/eNPS

          I received my PRAN details on email and while trying to login on eNPS for OTP login then getting error that did not receive response from gateway

          Please advise

          acknowledgement number: 11075748
          acknowledge date: 30/03/2022

          The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #
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            S
            Sakshi Kataria
            from Noida, Uttar Pradesh
            Mar 30, 2022
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            The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS
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              D
              Deepikasaini16
              Mar 30, 2022
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              Website: enps.nsdl.com

              I am not able to complete the NPS registration due to the following message-

              "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #."

              Acknowledgement No: 11004837
              Acknowledgement Date - 05/03/2022

              I Request you to please look into this issue on priority and do the needful .
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                lipika chak
                Mar 30, 2022
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                I'm not able to complete the NPS registration due to the following message-

                "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of the payment process for registration in NPS "
                Please fix it asap.

                Acknowledgement No: 11074776
                Acknowledgement Date - 29/03/2022
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                  S
                  solomon3096
                  Mar 30, 2022
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                  I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.
                  ack no. 11069829
                  ack date. 29/03/22
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                    S
                    solomon3096
                    Mar 30, 2022
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                    I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.
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                      H
                      harsh pabreja
                      from Mumbai, Maharashtra
                      Mar 30, 2022
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                      Address: Dehradun

                      I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

                      "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                      Ack id : 11713899
                      Ack date :16/09/2021
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                        A
                        Abhishek1302
                        from Jabalpur, Madhya Pradesh
                        Mar 29, 2022
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                        Enps — Login fails with Payment gateway error message to my ackno :[protected]
                        Ack date:- 29/02/2022
                        Dob:- 13/02/1994
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                          S
                          Shah_sh
                          Mar 29, 2022
                          Resolved
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                          Resolved

                          I've opened the account, PRAN got generated. getting "Unauthorized user" while I'm generating I-PIN for the first time.

                          Ack no[protected]
                          PRAN no[protected]

                          Please resolve it ASAP.
                          +1 photos
                          Mar 30, 2022
                          Complaint marked as Resolved 
                          It got resolved by customer support team.
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                            P
                            Prathi Rajguru
                            from Mumbai, Maharashtra
                            Mar 29, 2022
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                            Dear sir/mam,

                            I tried making online payment using my debit card for an NPS contribution of INR 50, 000. Transaction got failed at eNPS portal (via billdesk payment gateway).

                            Now I am not able to log in or make the payment.
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                              S
                              Shah_sh
                              Mar 28, 2022
                              Resolved
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                              Resolved

                              I'm not able to complete the NPS registration due to the following message-

                              "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #."

                              Acknowledgement No: 11066050
                              Acknowledgement Date - 28/03/2022

                              Request you to please look into this issue on priority and do the needful.
                              Mar 29, 2022
                              Complaint marked as Resolved 
                              It was resolved automatically.
                              Mar 28, 2022
                              Updated by Shah_sh
                              Error message

                              I'm not able to complete the NPS registration due to the following message-

                              "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #."

                              Acknowledgement No: 11091293
                              Acknowledgement Date - 05/04/2022

                              Request you to please look into this issue on priority and do the needful.

                              Payment Stuck - Comment #3981387 - Image #0
                              I'm not able to complete the NPS registration due to the following message-

                              "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #."

                              Acknowledgement No: 11180419
                              Acknowledgement Date - 08/06/2022

                              Request you to please look into this issue on priority and do the needful.

                              Payment Stuck - Comment #4004928 - Image #0
                              Amala R's reply, Jun 13, 2022
                              Hi Puja, was this issue resolved? Just a curiosity to know as I face the same issue now. How long did they take to help you resolve this?
                              While trying to make payment, the web page got stuck and I had to try again for repayment. But on trying to re-login the below error message is getting displayed.

                              Error message: The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

                              It would be really helpful if you could help me resolve this at the earliest.

                              Acknowledge id : 11184907
                              Acknowledge date : 13/06/2022
                              same issue please help
                              11262529
                              15/08/2022
                              Hello Team,

                              My payment was not completed as i got the OTP from NPS very late, i am unable to go to the payment section again. It says issue with payment gateway should be resolved. It has been 24 hrs but i get the same message. Please help.
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                              3 found this helpful
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                                N
                                NishiSanghvi
                                Mar 28, 2022
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                                After submitting all the required documents in NPS, I was taken to Payment Portal. Whenever I am trying to make payment following error is seen:

                                The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

                                Kindly help and prioritize this.
                                Ack No.: 11061367
                                Ack Date: 27/03/2022
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                                  P
                                  Priyankak@12
                                  Mar 28, 2022
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                                  I was in the process of registering for NPS. After providing the details I tried to make a payment but got stuck in the payment gateway. Now I can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited."

                                  Ack id: 11064119
                                  Ack date: 28/03/2022
                                  It's not resolved yet. Please do the needful urgently.

                                  Enps Enps payment gateway issue - Comment #3978798 - Image #0
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                                    P
                                    Priyankak@12
                                    Mar 28, 2022
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                                    I was in the process of registering for NPS. After providing the details I tried to make a payment but got stuck in the payment gateway. Now I can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited."

                                    "The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #"

                                    Ack id: 11064119
                                    Ack date: 28/03/2022
                                    +1 photos
                                    Mar 30, 2022
                                    Updated by Priyankak@12
                                    It's not resolved yet. Please do the needful urgently.
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                                      vishesh30
                                      Mar 28, 2022
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                                      Address: F-702, Sumadhura Shikharam, Seegehalli Whitefiled, Seegehalli Whitefiled

                                      Hi Team,

                                      I was in process of opening the nps account from https://enps.nsdl.com/ website and after finishing the steps i made the payment of 50000/- for my tier1 and Tier2 account.

                                      Unfortunately the money got deducted and process is not completed.
                                      Can you please help me with this.?

                                      Acknowledgement Number[protected]
                                      +2 photos
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                                        N
                                        Neha2609
                                        Mar 26, 2022
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                                        I'm not able to complete the NPS registration due to following message-

                                        "Registration against this Acknowledgement ID is pending for confirmation from payment Gateway. Please try again after sometime."

                                        Acknowledgement No[protected]
                                        Acknowledgement Date - 26/03/2022

                                        Request you to please look into this issue on priority and do the needful.
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                                          N
                                          NiraliJain
                                          from Pune, Maharashtra
                                          Mar 24, 2022
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                                          I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

                                          "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                                          Acknowledgment No : 11049135
                                          Ack Date -23/03/2022
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                                            S
                                            shubham_dixit0994
                                            Mar 23, 2022
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                                            Hi Team,
                                            I completed uploading the details and went ahead to make a payment for generating ePRAN number. Somehow, the payment didn't went through so I tried retrying with other payment modes but was unable to do so.
                                            Now I closed the tab and tried to continue with "Complete pending registration" option but it keeps giving me error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #".
                                            Could you please help in resolving this issue so I could complete the account registration by completing pending payment.
                                            My acknowledgement number is :[protected]
                                            Acknowledgement Date: 03/03/2022
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                                              Rishitha Korapati
                                              Mar 21, 2022
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                                              Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

                                              I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error:

                                              "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                                              Ack id : 11039112
                                              Ack date : 20/03/2022
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                                                H
                                                Hitesh0609
                                                Mar 17, 2022
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                                                Website: enps.nsdl.com/eNPS

                                                Sir/Madam
                                                I have not been able to complete payment for generation of PRAN. Now I'm not able to complete pending registration by logging in. An error is displayed as "Registration against this acknowledgment id is pending for confirmation from payment gateway. Please try after sometime". Kindly resolve this issue at the earliest.

                                                Acknowledgment id:11001773
                                                Date of acknowledgment:03/Mar/2022
                                                Date of birth:17/11/1989
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                                                  isha_22
                                                  from pune, Maharashtra
                                                  Mar 16, 2022
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                                                  I was in the process of registering for NPS account. I updated my details and uploaded the required documents. Then I tried to make payment but got stuck at payment gateway. Now I am trying to login using my acknowledgement id and date, but I am getting following error:

                                                  "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                                                  Ack id : 11030780
                                                  Ack date : 16/03/2022
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                                                    S
                                                    Snehasiss94
                                                    Mar 15, 2022
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                                                    Transaction got failed while paying for nps registration. Getting below error while I try to proceed again with the registration steps for completion.

                                                    "The response from the payment gateway for the payment attempt against this acknowledgement number is awaited. we request you to wait for the re-try of payment process for registration in NPS#"
                                                    Mar 15, 2022
                                                    Updated by Snehasiss94
                                                    Transaction got failed while paying for nps registration. Getting below error while I try to proceed again with the registration steps for completion.

                                                    "The response from the payment gateway for the payment attempt against this acknowledgement number is awaited. we request you to wait for the re-try of payment process for registration in NPS#"
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                                                      sanchita1965
                                                      Mar 15, 2022
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                                                      While i was trying to complete my registration procedure in enps by paying the mandatory amount through debit card, it was stuck and upon retrying the same it is showing "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #".
                                                      please help by resolving the issue asap.

                                                      my Acknowledgement No. 11025965 dated 14/03/2022.
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                                                        manifbest
                                                        from Bihta, Bihar
                                                        Mar 14, 2022
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                                                        The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS.

                                                        I am not able to open my NPS form through my Ack number and getting the above error.

                                                        Ack Number: 11024139
                                                        Receipt Date:[protected]
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                                                          viaank
                                                          from Faridabad, Haryana
                                                          Mar 14, 2022
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                                                          Hi there, I have registered on NPS successfully, also done the payment as the last step it prompted for. Done payment via Razorpay (UPI), payment is deducted successfully. But not able to login as it shows error msg like "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

                                                          Please help getting this resolved ASAP.

                                                          Ack id : 11024965
                                                          Ack date : 13/02/2022

                                                          Thanks.
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