[Resolved]  Enps — nps payment gateway issue

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack id : 11017885
Ack date : 31/12/2019
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Jan 13, 2020
Complaint marked as Resolved 
Emailing the team helped to resolve the problem. They opened the form again and I was able to make payment and go through. Note: Customer Care - I held in queue for 3-4 times and got disconnected. I waited for days may be some limit they automatically process the request but seems to me it's not the case. Only NPS team can help to resolve the issue.
Complaint comments 

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Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
Avi_Kathuria's [Complaint's author] reply, Jan 7, 2020
HI Team, I already raised my concern on grievance but didn't got any response. Can you please help, details of grievance token shared below:

10557694

*logged at 04-Jan-2020 07:57:59
priyanka manna's reply, Aug 24, 2021
Sir my Acknowledgement no is 11673777, date 23/08/2021 . I am stuck due to payment gateway problem. Please resolve ASAP.
Bharti1509's reply, Dec 15, 2021
Hello sir,
I. Am facing the same issue...
Ack id : 11811403
Date : 14/12/21 23:17:15
Please help me
arunalap's reply, Apr 22, 2022
Hi Team,
I am facing the same issue.
Acknowledgement No: 11119067
Acknowledgement Date: 21/04/2022

Error message: The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

Kindly help to resolve the same. I have already raised grievance but not getting any help.
Nikhil Nalawade 29's reply, Jun 1, 2022
I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack id : 11166542
Ack date : 31/05/2022
sarita sangwan's reply, Jun 4, 2022
Sir, my acknowledgment no. Is 11172416 date 02/06/2022.I am stuck due to payment gateway problem.please resolve my problem as soon as possible.
sarita sangwan's reply, Jun 4, 2022
Sir, My acknowledgment no. Is 11172416 dated 2-june-2022.I am stuck due to payment problem.please resolve my problem.
J choudhary's reply, Feb 18, 2023
I m jitendra choudhary - My acknowledge no. 11543964 receipt date 15.02.23. The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #
My acknowledge number is 11137157, dated 30.04.2020, payment transaction is cancelled due to erroneous amount. So I want to complete my application, but now" registration against this acknowledgement id is pending for confirmation from payment gateway.." is coming. Please sort this out asap
KUMAR GOURAB PATRA's reply, May 2, 2020
Already mailed and lodged grievance
Abhishek8's reply, Aug 27, 2021
Did they solved it?
I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to complete the pending registration using my acknowledgement id and date, but i am getting following error

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack id : 11254532
Ack date : 03/11/2020

[Resolved] Enps — nps payment gateway issue
Avi_Kathuria on Jan 4, 2020
I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Acknowledgment No[protected]
Ack Date -18/11/2020

Enps — nps payment gateway issue

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Enps- payment gateway failure

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack id[protected]
Ack date -18/11/2020

I was in the process of registering for Nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

I'm getting registration against this acknowledement id is pending for confirmation. Please check
Acknowledgment id : 11336087
Date : 20/01/2021
Dob: 02/11/1998

I am getting following error msg after NPS registration but since payment page issue couldn't complete the transaction, hence wanted to redo payment pricess but iam unable to proceed due to following msg, pls resolve
Acknowledgement no. 11352524

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."
I'm getting registration against this acknowledgment id is pending confirmation. Please check
Acknowledgment id : 11469215
Date : 06/04/2021
Dob: 20/04/1987

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last few days.

"The response from the payment getway for the payment attempt against this acknowledgement number is awaited. We request you wait for the retry of the payment process for registration in NPS."

Ack id : 11622488
Ack date : 21/06/2021
DOB- 27/06/1986
My acknowledgement number is 11659590 and registration date is 28/8/2021 due technical error my transition cancelled and I didn't get pran number now while I am trying to payment there is gateway error please look in matter.
Thanking you
Neeraj Sharma
Id[protected]
Dob-20/12/1983
Date of application-18/08/2021
My acknowledgement number is 11659590 and registration date is 28/8/2021 due technical error my transition cancelled and I didn't get pran number now while I am trying to payment there is gateway error please look in matter.
Thanking you
Neeraj Sharma
Id[protected]
Dob-20/12/1983
Date of application-18/08/2021
Abhishek8's reply, Aug 27, 2021
How it got resolved?
i am unable to complete my account opening process due to failed at payment gateway.. Kindly help me to complete the procedure of account opening
My acknowledge no is 11719438 and registration date is 21/9/2021
Dod 25/03/1989
I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last few days.

"The response from the payment getway for the payment attempt against this acknowledgement number is awaited. We request you wait for the retry of the payment process for registration in NPS."
The response from the payment getway for the payment attempt against this acknowledgement number is awaited. We request you wait for the retry of the payment process for registration in NPS
Same issue. ACK no : 11740905

What's the email id that you made the complaint at?
Same issue
"The response from the payment getway for the payment attempt against this acknowledgement number is awaited. We request you wait for the retry of the payment process for registration in NPS."

Ack No: 11812130
Act Date 15/12/2021
Bibin Thomas A's reply, Sep 29, 2022
Hi I have same issue as you had.
Has it resolved and if yes, How?
same Issue

"he response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Not able to make payment and complete registration.
Ack No: 11816742
Act Date 18/12/2021
Bibin Thomas A's reply, Sep 29, 2022
Hi I have same issue as you had.
Has it resolved and if yes, How?

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