[Resolved] Epson India — Service delay

Jashraj Singh

Address:

Haldighera, Jamour Majhola, Near Power House , 262308

Haldighera, Jamour
Majhola, Near Power House, 262308
[protected]

The customer service
Epson
India

19 February 2021

Dear customer service,
We wish to complain about the service for our Epson printers.
We are complaining because we already contacted the Epson service man ( ID - Kishor Mandal, Ph no. [protected], Works at - Kritika Computers, Khatima, Udham Singh Nagar). Who is ignoring our calls and it’s been one month that he haven’t visited us . Due to this we are facing problems. We are dissatisfied with this service.

To resolve this problem we would like you to send the appropriate service man to us as soon as possible. We will wait for your response.

Sincerely,
Jashraj Singh

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Aug 6, 2021

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2021

Epson India Customer Care's response Hi Jashraj,

Apologies for the delay in response. Please register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number with us. We regret the inconvenience caused.