[Resolved] Epson India — why I am forced to buy specific consumables like ink pad
Panipat, Haryana, India
AAnurag on Oct 8, 2018
I have two incidents where I am forced to buy EPson specified consumables.
1. Epson L800 Printer - Here I can not use any other compatible ink. I am forced to use Epson Ink only because they are using software to reset page counter.
2. Epson L380 Printer - in this printer I am forced to buy Epson's Ink Pad.
Epson is using counter for ink pad to replace the ink pad and not allowing to reset ink pad counter in india. However for EPSON USA product they are allowing it to reset
Why not in India ???
Why they are making money using technology and fooling Indian customers.
Complaint marked as Resolved 2018-11-11 12:37:28
[Oct 09, 2018] Epson India customer support has been notified about the posted complaint.
Verified SupportEpson India Customer Care's response Oct 11, 2018
Hi, We apologize for the inconvenience caused. Using non-genuine Epson Ink damages the printer and you won’t be able to get any .
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