Essaar Travels — worst drivers attitude - harassed literally

Address:

Chennai, Tamil Nadu, 600091

Booking id:nu[protected]
Pnr : 25gg97rg
Seat no: l1, l2
Travel date 08.01.2020
We called and asked information about boarding as one person board at stella maris and another will board at pallavaram grand gallada. Call attendee told that won't be a problem. The driver will pick up any boarding location if informed before reaching the spot.
As per the instruction, one o[censored]s has informed before bus starts at t nagar and asked when it will reach pallavaram grand. It was informed over, bt person sitting in t nagar office and the driver before the bus starts that at 10.30 pm.
Accordingly, i planned and reached at 10 pm at pallavaram grand gallada. My co-traveller called and informed me that the driver won't stop the bus as it was mentioned in the paper.
After many requests and begs, he stopped the bus for a minute and dint even pick up me from the spot. I was standing with my husband in two-wheeler before i take my bag getting near to the front of the bus door. Bus started and no cared or stepped down to see if any passenger arrived, we chased the bus at crompet bus stop as he told my friend to come us there but he didn't stop the bus, and we chased to saravana stores chrompet, we went ahead in front of bus and made the bus to stop, thank god police officials were there otherwise he would have passed on us like a crap. I exactly steeped into the bus at 10.30 pm. And that time, my friend who booked the ticked got the message from essar that happy travels with essar.