Essel Group / Dish Tv — Essel energy get 7

Address:Plot no. 54, Gurgaon

Hello Sir, I am Prashant. I bought Get 7 on 4th march, 2021 from Kalkaji. From the very second day i started facing problems in my Electric cycle. first the alarm was replaced and then the promised battery backup of 60km never hit. The maximum it can go is 45-50km.But no worries, can manage.
After a while, The horn stopped working. And Due to lockdown, i had to wait for 2 months. Also, let me mention that the rear tyre was of such a bad quality that every week there was one or more punctures. And the Shockers (both rear and front ) never worked. I had to get my shockers replaced. And then the charger was not working. The rear tyre used to get puncture so much that the rim developed a dent . And then came the shoe brakes, which has to he replaced every month. And then, There was something wrong with the head light, has to be replaced. the brake wires were replaced thrice. I am fed with this cycle. This is the worst mistake of my life. I spent 51k on this. I am highly frustrated with your product. I wont recommend this cycle even to my worst enemy. There hasn't been a week when i didnt had to take my cycle every saturday to get it repaired. I sold my bike for this, and i feel devastated, cheated mostly.
Is this what i get for such a high price????? Is this your product??? Recently, My indicator buzzer was replaced but this time i had to pay₹250 for a buzzer. (the bike buzzer costs ₹60). i got a stupid bill for that. The warranty for electrical parts is 1 year. Then why did i had to pay for that???
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Complaint comments 


The cycle again developed the issue but mr saroj from Essel Office decided that i should be left without cycle and i had to park my cycle at the dealer's office. I have been harassed again and again. This is seriously too much.

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