My son was heading back to delhi from edinburgh via abu dhabi on 26th september 2017, however he could not board as there was a technical snag in the aircraft. All passenger were then taken to manchester by bus.
Due to all this confusion he reached back to delhi, almost 14 hours late, as per airline policy we should be given full return, infact all passengers were informed of the same.
We have written a mail to [protected]@etihad. Ae, but there is no reply.
His ticket details are below :
Pnr no - hkobci
Etkt no[protected]
Looking forward to an early action and refund. Was this information helpful? | 
I had my business meeting the next day. After standing long hours in the queue, I was asked to onboard to next flight. Totally disgusting. This is the first time I have seen airlines accepting the booking even if the flight is full.