Etihad Airlines Complaints & Reviews

Staff in kochi is shouting with us....

I have booked return flight for my mother in law Shobarani Goliyala in Etihad .
flight from LHR- Hyderabad via Abudabi has been cancelled reference no: YZWBWY and ticket no:[protected]. It's been 2 years after chasing 20 plus times and hours of call and sending all bank details too, amount hasn't been refunded. Always get a response, refund under processing.
in July 2022 one the customer manger Imad Sleiman called and sid...

Hello,
Me and my family were supposed to travel from etihad from switzerland to india. I had with me my newborn baby as well.
The staff in zurich messed up all our luggage while booking and didn’t provide the seatings as well. I was denied a boarding card from abu dhabi to india for no reason and no explanation provided. We were separated as a family while doing immigration due to their staff insisting on it and ultimately...

My son was heading back to delhi from edinburgh via abu dhabi on 26th september 2017, however he could not board as there was a technical snag in the aircraft. All passenger were then taken to manchester by bus.

Due to all this confusion he reached back to delhi, almost 14 hours late, as per airline policy we should be given full return, infact all passengers were informed of the same.

We have written a mail...

Dear sir,

Good day.

I am a customer of etihad airlines and had flown from bahrain (bah) to kolkata (ccu), india on 30th june 2016 by etihad.
I arrived at my final destination on 30th june night and since then etihad is unable to return me my luggage (1 bag only).
It has been 6 days now that i am surviving without clothes and regular utensils. i had to buy everything new and still am getting no...

I traveled from toronto, canada to thiruvananthapuram airport on 19-april via abu dhabi flight with etihad airways (Ey 248) and would like to bring to your kind attention the fact about missing items in my checked in luggage. I am sure the below items were stolen from my luggage at the airport.


The following.

A) one black samsung galaxy ace s4 android phone with white case.

B) one white...

My family Have travelled on last Sunday 27/06/2015 from CapeTown To chennai and their Booking Code: FTQNFO. I have requested for Wheel Chair for throughout the Journey. But my family have received the wheel chair till Johannesburg by SA Airlines. Etihad Refused provided the wheel chair in Abu Dhabi, My wife Gayathri Bai Requeted the wheel chair to Air Hostesses but they have refused to provide the wheel chair, She had the printout of the...

Hi,this is srinivasan raju,we traveled yesterday from U.S to abhudhabi and from abhudabi to chennai.we reached today.unfortunately we missed our baggage and i hae an manditary documents in that,so we are wondering to get that back soon by today.the suitcase colour is light ivory and i have clothes,documents,and body washes.right now i started travelling from my place to chennai to pickup the baggage,soplease consider this letter and hope...