[Resolved] Eureka Forbes — 6F1F972574 - No response - poor service - waste of money on AMC

sachi34

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra

No response till date. Have wasted my money by taking AMC for 3 years and following up for last 1 year. Very poor customer handling and nobody reverts. I was told that my data is not available to them as they have changed their system to SAP etc. From last 1 year i am following up for doing the servicing of the product as per AMC contract but have not recieved any response. have filed serrvice request in june last year and have been escalating it to next level till date. Service request no. 6F1F972574

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2021

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Related Eureka Forbes reviews

View all 7769 Eureka Forbes Reviews

Comments

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi Sachin,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. Please provide us with your contact details, our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team