Eureka Forbes — Aeroguard - air purifier cust id[protected] | |||||
I have bought aeroguard air pruifier from eureka forbes official site by paying full money on the 18th feb, 2016 adn ultimately the product was delivered to me only on the 5th mar after so many followup calls. By using the product for 7 days our family people find it inconveniant and causing head ache. As advised by customer care i have submitted the return form on the 13th march itself, from that day i am keep calling them to pick the machine and refund the money and every time some new executive will attend the phone and they keep promising as follows: 1)machine will be picked up by today 3 pm 2)since today is a friday and sat/sun being official holiday for us (Head Office closed) the machine will be pickked up by monday. 3) we will call back 4) wait for some time 5) seniors are not available and we will call back 6) definetely machine will be picked up by wednesday. So for i never got any call back and every time i am spending 15 mts with each of them i.E std calling. Please get my money with interest and penalty to raise such a mentol agonay to me and my family. Regards G.Thiagarajan Was this information helpful? | |||||
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Eureka Forbes customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
call me on [protected]
You can reach me on [protected]
There is no complaint it on online return form submission and regular follow up over phone.
Again you are proving that you are not addressing the issue. The customer id is very much present in subject line itself.
Please don't reply for the sake of replaying settle the issue.
There is no complaint it on online return form submission and regular follow up over phone.
Again you are proving that you are not addressing the issue. The customer id is very much present in subject line itself.
Please don't reply for the sake of replaying settle the issue.
Finally the machine was picked up by ? M/S Gati courier vide Doc no.[protected] date 13th April and till date according to your customer care it is in transit only.
Are you people are serious in business or just time pausing? Please investigate right now and send me back my money without any further delay and complications.
Are you people are serious in business or just time pausing? Please investigate right now and send me back my money without any further delay and complications.
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