[Resolved] Eureka Forbes — After new machine purchase ,no one comes for Installation and training

Shashi Kanthks

from Bengaluru, Karnataka

Address:

Bangalore Urban, Karnataka, 560043

I have recently bought a vaccume cleaner Xforce from Eureka Forbes soon after the demo, during the demo he was telling once you purchase we will give detailed demo and training on that perticuler model, after purchase many times called, Nobody came for installation and training, its been 2 months over no one is bothered to lift our call .I never expected such a bad response from a reputed company like Forbes.
This has really changed my mindset that better to go for local brands rather than looking into Premium brands.

Looking into this I am really bothered about service and spares support now.

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Apr 21, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2017

Eureka Forbes Customer Care's response Dear Shashi,

Allow me a chance to assist you with this. Please share your registered contact number/customer ID and I'll have my concerned team to connect with you and address your concern.

Regards,
Shiraz

Verified Support

Mar 19, 2017

Eureka Forbes Customer Care's response Dear Shashi,

I am still awaiting your details. Kindly share the same as it will help me assist you faster.

Regards,
Shiraz

Verified Support

Mar 21, 2017

Eureka Forbes Customer Care's response Dear Shashi,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Shiraz