[Resolved] Eureka Forbes — After sale service and value for money | |
I am using Dr Aquaguard Magna nxt Ro since Feb, 2018.Our daily usage about 15 liters a day.Service alert shows after 17 months, so I thought product is very good. But the actual drama then starts. After 1 and half months the purifier attended by technician and AMC for 2 years done in Oct, 2019.And this time only after 10 months again filter stop working and as per AMC they change the kit after so many phone calls and emails.There after only after 5 months again service alert appear on 21st january, 2021.I request for service on 22/01/2021. I am trying to contact the allotted technician several times but not pickup the phone.Is this your after sale service? And I pay much higher then other purifiers, then why replaced filtration kit stop working so early. Is this value for money? Cust.ID [protected] Was this information helpful? | |
Jan 27, 2021 Complaint marked as Resolved Today technician visit and resolve the issue. Eureka Forbes customer support has been notified about the posted complaint. | |
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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