[Resolved] Eureka Forbes — after service of the aquaguard

Lamya Shihorwala

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400067

The aqua guard was purchased, almost 3 years back and now there is leakage of water from the machine, multiple times this was reported to eureka customer care but no proper response. Contract receipt is 0350484, model crystal+
Complaint no : [protected]/ [protected]
Need immediate resolution on the same or the proper hierarchy model where can we complain

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Sep 12, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2019

Eureka Forbes Customer Care's response Dear Lamya,

I am unable to trace your details with the given complaint numbers. Please share your customer ID & registered contact number here to help me assist you accordingly.

Regards,
Anita

Verified Support

Aug 08, 2019

Eureka Forbes Customer Care's response Dear Lamya,

I am yet to receive the requested details from your end. Kindly help me with the same as it'll enable me to resolve your issue faster.

Regards,
Anita

Verified Support

Aug 09, 2019

Eureka Forbes Customer Care's response Dear Lamya,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day!

Regards,
Anita

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Comments

Jaisinghw

from Kanchipuram, Tamil Nadu

Ref No: [protected]
I have registered the complaint on[protected]. Still, no one has contacted from the service center for solving the issue.

Eureka Forbes Customer Care's response, Aug 7, 2019

Verified Support

Dear Jaisingh,

I have informed my team in Coimbatore about your service request. They will surely get in touch with you at the earliest to attend the same. Request your cooperation.

Regards,
Priya