[Resolved] Eureka Forbes — after service problems

sambase222

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700063

10th of march (2019) one of their serviceman came and did a mandatory servicing on my water purifier. And since then machine is not working properly.

Not even after 2 minutes the purifier was damaged. And the serviceman was not accepting his fault.

Before coming for service he said that we have to change something within a month and when we said we wont do it he must have made some changes in the machine that it wont work unless we change the same.

That is one of the worst servicing i have seen in my life

My invoice number. [protected]

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Apr 25, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2019

Eureka Forbes Customer Care's response Dear Customer,

Request you to share your registered contact number/customer ID here. I'll have my service team get in touch with you at the earliest.

Regards,
Anita

Verified Support

Mar 19, 2019

Eureka Forbes Customer Care's response Dear Customer,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita