[Resolved] Eureka Forbes — ag classic amc services has been not provided

Vinayak Durugkar

from Chennai, Tamil Nadu

Address:

Hyderabad, Telangana, 500019

I have took the amc from sep-2017 to sep-2019. During the period technician has visited once in 2018 and thereafter no one has visited and replaced or serviced my aquaguard water purifier.
When i called on 21st dec 2019 i have came to know that they have serviced the purifier on wrong place or house. When we seen the history card the sign is mismatching which on further investigation found that the technician has zero knowledge about the models where he is doing service.

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Feb 17, 2020

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

Eureka Forbes Customer Care's response Dear Vinayak,

I completely understand your concern. Please share your registered contact number or customer ID here so that my team can connect with you at the earliest to look into this.

Regards,
Anita

Verified Support

Jan 13, 2020

Eureka Forbes Customer Care's response Dear Vinayak,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Anita