[Resolved] Eureka Forbes — alarming service support (request number: [protected])

sumitadas12

Address:

Kolkata, West Bengal, 700010

My aqua guard reviva machine is under service contract. I am getting harassed like anything by the service provider.in spite of asking to send a senior technician, they are sending the same engineer again and again. Even i contacted your customer support 2 times but of no use. Now my machine is not working for last 2 days & i am buying water from outside. I dont want to continue with this system, neither allow any more technician in my residence anymore. Request to refund my amc money immediately.

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Mar 28, 2020

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2020

Eureka Forbes Customer Care's response Dear Sumita,

I really value your patience and do understand the trouble you've faced. I've asked my team in Kolkata to look into your service request on priority. Assuring you that they'll do the needful.

Regards,
Piyush