Eureka Forbes — Amc cheating

Eureka Forbes we put amc for 1 year rupess 6000 to this company last November 2022.The machine has problem and not replacing the spare parts from last Dec 26 we are fighting with these customer service last one month they are not replacing the spare parts but cheating customers and getting money. They are customer cares dont have Heart lying to customers and cheating. I need my cash back pls take legal actions these culprits.