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[Resolved]  Eureka Forbes — amc/ misleading information

Complaint no [protected] euireka forbes dated 18 march, 2019
Whatever they promise you under amc is never done. It seems amc is an alternative source of revenue for them by practically not doing anything.
There service representative gives misleading information regarding the inclusions in amc. Name of the service representative is vicky. Also, they charge different amount to different customers.in my case, earlier it was 4500/- rs, but afterwards asking for 4765/- rs.
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Apr 23, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2019
Eureka Forbes Customer Care's response Dear Pradeep,

I have asked my team from Delhi to get in touch with you. They will do the needful as soon as possible. Request your patience meanwhile.

Regards,
Anita
Verified Support
Apr 23, 2019
Eureka Forbes Customer Care's response Dear Pradeep,

I have received a feedback from my team that your concern has been resolved. You may get back to me in case of any doubts.

Regards,
Anita
Complaint comments 
1 Comment

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Our water purifier product needs filters to be changed
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Eureka Forbes Customer Care's response, Mar 22, 2019
Verified Support
Dear Raju,

Request you to share your registered contact number/customer ID here. I'll have my team connect with you at the earliest to service your product.

Regards,
Priya
Eureka Forbes Customer Care's response, Mar 26, 2019
Verified Support
Dear Raju,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Mar 27, 2019
Verified Support
Dear Raju,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Priya

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