Eureka Forbes — AMC not honoured, unfair sale practice

Address:

1B304, Siddhachal Phase 6, Vasant Vihar

Dear Madam,
We had an "Inova" machine earlier.
We had taken an AMC for the machine which was valid from 04.12.20 to 03.12.23.
This machine stopped working hence a new machine "Classic" was purchased (sales order [protected] dated 29.07.21) was purchased
from Aquaguard.
The New machine was delivered to me 'online' through your service personnel Mr Amansinh (mobile [protected]).
He had promised me that the AMC would get transferred to my new machine.
Amansinh also had promised one spare new carbon candle for new machine.
Now the warranty is over and my new machine is without an AMC contract.
Please inform me about your action plan or I will go to consumer court.
Regards
Vilas Wadhone