[Resolved] Eureka Forbes — AMC Payment Related

DhiraC

from Delhi, Delhi

Address:	110085
Website:	www.eurekaforbes.com

Dear Sir/Madam,

I have made twice following complaint last week and tried to follow up by calling your executive everyday since March 10, 2017 but till date have not received any reply regarding resolving the following matter. The customer care executive either rolling the ball to Sales department number [protected] and sales department executive are putting me on hold for 10-15minutes and then disconnecting. I really surprised with the kind ignorant attitude is displayed towards the customer's complaints by such a renowned company. I have been using Eureka Forbes purifiers for above 15years and first time I am experiencing such a bad response.

Please let me asap that whether I am going to get my AMC renewed or refund of my hard earned money of Rs.1, 760/-. Looking forward for your needful and quick action towards resolving the problem.

Thanks & regards,

Dhira Chatterjee
[protected]

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Apr 26, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2017

Eureka Forbes Customer Care's response Dear Dhira,

I've escalated you concern to my team at Delhi. Be assured they'll get in touch with you soon to resolve your issue.

Regards,
Anita

Verified Support

Mar 24, 2017

Eureka Forbes Customer Care's response Dear Dhira,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Anita