Eureka Forbes — Amc renewed - service not yet done till date even after several complaints

Address:	Chennai, Tamil Nadu, 600044
Website:	www.eurekaforbs.com

AMC Renewed w.e.f 13/02/16- 12/02/17 No; [protected]

Harassment from dealer and service team no proper response for service after several complaints and giving different false informations regarding AMC coverage

CUSTOMER ID [protected]

Complaint no [protected] & 94631715 DTD 18/02/15

No resolution till date, Unable to use the machine more than a week .Very much disappointed with your service .I have spoken to the care officer Mr Kathiresan senior executive today[protected]through land line no[protected] he has also confirmed that during one year AMC period, as per eureka terms and conditions, filters, motherboard, pump and electronic items will be covered with free of cost (excluding valve, tubes &plastic items, covers ) and the above has been forwarded to head office and concerned dealer by mail.Once again request you to recheck their committed recorded voice for I year AMC Coverage parts .

AMC Renewed on 13/02/16 after getting confirmation from MS suji, Mr .pandiaraj & Mr Karthik care officers sevaral times reg AMC Coverage of Pump, Fliters motherboard for the first time in one year .But there is no proper response for service from concerned dealer, Unable to use the machine since a week .Very much disappointed with your service .I have spoken to the above care officers through land line no[protected], Once again request you to recheck their committed recorded voice for I year AMC Coverage parts .

Kindly intervene and arrange solution at the earliest please