[Resolved] Eureka Forbes — amc ro parts are duplicate

Narendra K Tiwari

from Lucknow, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226017

This is bring to your notice that we have taken amc from your one of agency “tabshreen enterprises” and had asked to change the filters and leakage motor to mr. Rizwan. Mr rizwan has sent the service engineer who has no manners how to speak with customer and having fudged motor and filters which i believe was not at all belongs to eureka forbes. When we asked to prove that these parts are belongs to ef or not then they say i don’t know, due to which i have asked to stop service and asked to speak your official manager but he was not able to do so and till date he has not turned up for the services.

Request please look into the matter or i will be forced to escalate this instance to your higher official and consumer forum as well. For your reference amc receipt is attached.

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Oct 1, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2019

Eureka Forbes Customer Care's response Dear Narendra,

I assure you to get this checked on priority. Please share your registered contact number & customer ID here, my team will definitely get in touch with you.

Regards,
Anita

Verified Support

Aug 21, 2019

Eureka Forbes Customer Care's response Dear Narendra,

I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.

Regards,
Anita

Verified Support

Aug 22, 2019

Eureka Forbes Customer Care's response Dear Narendra,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Anita