Eureka Forbes — Amount not refunded yet as promised during sales

Address:Gurgaon, Haryana

We bought a new aquaguard in Nov, 13.
Old aquaguard was exchanged and AMC amount for old aquaguard was to be refunded.

It has been 9 months now. After innumerable followups with Mr. R.K. Pandey of Gurgaon office, we have not yet receieved the money.


He is always ready with some stupid reason that accountant is on leave, or something else.


Need some help in this matter.
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Eureka Forbes customer support has been notified about the posted complaint.
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Dear Pushpita.Bose, we are sorry to hear about your experience.
We would like to take this opportunity to resolve all the complaints you have.
Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team
Dear Eureka Forbes Team,

My number is +91 [protected].

Customer Name: Sanghamitra Bose (Aquaguard is in my mother's name).

Gurgaon.


Please call to get details and solve the issue.
I have not yet heard from Eureka Forbes Team.
Indeed very bad service.

Please let me know when can this be resolved.

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